
Rick McGill's Airport Toyota
Alcoa, TN
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1,144 Reviews of Rick McGill's Airport Toyota
Very helpful and professional in their service Service was great and when checking in for my maintenance the lady at the service desk was very helpful in my decisions as far as what services I woul Service was great and when checking in for my maintenance the lady at the service desk was very helpful in my decisions as far as what services I would choose for that day's service trip. More
Purchased a used Tacoma Jeremy Web was the sales person that I worked with to buy the Tacoma. There was no pressure and the whole experience was nice. He coupled my phone to Jeremy Web was the sales person that I worked with to buy the Tacoma. There was no pressure and the whole experience was nice. He coupled my phone to the radio system, set up contacts, AND saved me another trip by driving the vehicle home because I was driving a rental. More
service department They picked up my car and brought it back to me during these awful times and I greatly appreciate it. I will always buy from Rick McGill. They picked up my car and brought it back to me during these awful times and I greatly appreciate it. I will always buy from Rick McGill. More
Very Please with the Service and the People I was very pleased with my experience when I called the Parts Department for a set of manuals for my recently acquired 2016 Toyota Tacoma. Although a I was very pleased with my experience when I called the Parts Department for a set of manuals for my recently acquired 2016 Toyota Tacoma. Although a full set of manuals is no longer available through Toyota the Parts Representative (Will) told me about a full set that he found offered on eBay. I ordered that set and had them within a week. Because of that experience, I took the 2016 Tacoma to the Service Department for a thorough inspection and test drive. The inspection was completed in the time promised and all my questions about the truck were answered directly by the Service Technician. My experience at Airport Toyota was very positive and I plan to return whenever necessary in the future. More
I have always been pleased with all my experiences at Rick McGill's. I think this was our fifth Toyota,all five in a row at Rick's. I have no complaints. My niece assisted me with this purchase and we fe Rick McGill's. I think this was our fifth Toyota,all five in a row at Rick's. I have no complaints. My niece assisted me with this purchase and we fell in love with our sales rep. Nick Creamer he fully explained everything. I have no complaints. More
Very pleasant experience. Knowledgeable salesman. Helpful sales manager. Good selection to choose from. Explained service details in depth. Showroom was very comfortable. Finance person had answers to all ou sales manager. Good selection to choose from. Explained service details in depth. Showroom was very comfortable. Finance person had answers to all our questions. More
They were very curtious, helpful, and patient while I was deciding on a car. The dealership was also clean. My salesman answered all of my questions. deciding on a car. The dealership was also clean. My salesman answered all of my questions. More
Worst customer service experience I have ever dealt with. They are only concerned with the sale. Hope that you never need something after signing papers. They are only concerned with the sale. Hope that you never need something after signing papers. More
brakes said work would take 2 1/2 hours, work done correctly in under 2 hours, really pleased with the service, and the performance after service was finishe said work would take 2 1/2 hours, work done correctly in under 2 hours, really pleased with the service, and the performance after service was finished More
Tire Pressure sensors Very responsive to my needs. Got me in and fixed in a reasonable time. There was some issues with my sensors that made the job more difficult, but I w Very responsive to my needs. Got me in and fixed in a reasonable time. There was some issues with my sensors that made the job more difficult, but I was advised of the issue and it was handled quickly and correctly. More