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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,144 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,144 Reviews of Rick McGill's Airport Toyota

January 21, 2021

Efficient and professional. Great system for scheduling appointments online. Smooth check in and courteous service personnel like Shannon to greet you, make you comfortable and alert you when service is c More

by swiceta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon Gilmore
January 16, 2021

Quick and complete. Always get info on what may be needed in next visit. May need tires. May need filters, etc. and get a call when completed. More

by Virgil Corcoran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service rep- don't remember name.
January 09, 2021

The person who checked me in was helpful and courteous - and masked. The work was done promptly; I'll find out about how well later. More

by william-kern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
January 08, 2021

First time Toyota purchase. Your business is clean, atractive, and employees are friendly and knowledgable. Denton Marchesoni, helped us with the selection, sales and service. Thank you Rick McGill T More

by ftnc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denton Marchesoni, Mike Allen, Ben Butler
January 07, 2021

Experience was great yesterday. Asked about any specials when I arrived but none available. Got email today with special - $49 vs $69 I paid. Disappointed in that. Would be great if discount was applied on More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
January 03, 2021

My First time service visit. Very professional and service was done in a timely manner. I Loved that the service department is open on Saturday. More

by Thatcherk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shannon and lady cashier (I didn’t catch her name)
December 31, 2020

Excellent and knowledgeable salesperson Jerry Harlan. Even though the color of the Highlander we were looking for was not on the lot nor was one coming in , he found one and had it there for us the next More

by Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Harlan
December 23, 2020

Good people. Won't let you leave until you know everything about your new car. Salesman was always available to answer questions and be there when you needed him to be. More

by Annie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Dykes
December 23, 2020

As always, my service is excellent. I really enjoy the pick up service. Great job. Merry Christmas to the service staff. Thank you! God Bless More

by Seasnikta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry and Robin
December 23, 2020

Awesome people, And awesome service!Never a Awesome people, And awesome service! Never a disappointment when visiting my dealership. Ahshdjd ahshsj amend jsjsjs skjdjdd najhsd handbag web h More

by dbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie
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