
Rick McGill's Airport Toyota
Alcoa, TN
Is this your dealership?
Filter Reviews by Keyword
By Type
1,144 Reviews of Rick McGill's Airport Toyota
I was greeted by Shannon Gilmore who was patient in hearing what I wanted to add to my service that day, directed me to the client area and went through the service that was completed. All my question hearing what I wanted to add to my service that day, directed me to the client area and went through the service that was completed. All my questions were answered, even the details/explanations of the bill when I went to pay. And it took less time than I thought it would! More
Always a pleasure to have my RAV4 serviced at Rick McGill's Toyota. The service department is always ready for my car and when the inspection is over, they go over all of the service actions they too McGill's Toyota. The service department is always ready for my car and when the inspection is over, they go over all of the service actions they took. More
Brought my Tacoma in for Service. Robin ((service writer who checked me in) was exceptional in addressing my issue and getting it to the right person to fix it.. The service technician, Matt, rode with me who checked me in) was exceptional in addressing my issue and getting it to the right person to fix it.. The service technician, Matt, rode with me to help diagnose and recognize the problem, make the repairs, and then asked me to drive with him again to make sure the repair fixed the problem--- which it did. Best service department I have ever used!!!!!! More
Friendly service, knowledgeable and helpful in answering my questions. Explaining how new options on the vehicle worked and easing my mind with the operation. Overall a pleasant experience. my questions. Explaining how new options on the vehicle worked and easing my mind with the operation. Overall a pleasant experience. More
We were in for service. Bought the Highlander there in November, 2019. Nothing but positive things to say about your service department. We actually bought the 2019 Highlander while I was sitting in the November, 2019. Nothing but positive things to say about your service department. We actually bought the 2019 Highlander while I was sitting in the waiting area having my 2018 Highlander Serviced. I need to stay out of the waiting area. More
Efficient and professional. Everyone was so nice. The lady that checked me in was very nice and helpful. I wish I had her name. Love my Toyota. lady that checked me in was very nice and helpful. I wish I had her name. Love my Toyota. More
Consistently good customer service and trustworthy care for my vehicle. I’ve never been disappointed. I will continue to use their service and look there first when shopping for a new car. for my vehicle. I’ve never been disappointed. I will continue to use their service and look there first when shopping for a new car. More