
Rick McGill's Airport Toyota
Alcoa, TN
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1,144 Reviews of Rick McGill's Airport Toyota
I had a great experience working with the team at Rick McGill's Toyota. Brad Chambers does an excellent job. The staff is very friendly. The BDC department is amazing. McGill's Toyota. Brad Chambers does an excellent job. The staff is very friendly. The BDC department is amazing. More
Rick McGill's Airport Toyota is a very good place to find the vehicle you are looking for. They are helpful and know about their vehicles. With Covid being so bad, we felt safe and really do appreciate the e the vehicle you are looking for. They are helpful and know about their vehicles. With Covid being so bad, we felt safe and really do appreciate the efforts they put forth for that. We are happy with our car buying experience there. More
First oil change on new vehicle only took a about 20 minutes it was very fast everyone was very considerate will definitely keep returning for service minutes it was very fast everyone was very considerate will definitely keep returning for service More
The service as always was excellent. Everyone at Rick McGill's Toyota are top professionals. They are very courteous and have always thanked me for my military service. They keep my 1994 Pickup running McGill's Toyota are top professionals. They are very courteous and have always thanked me for my military service. They keep my 1994 Pickup running perfectly. More
I made my appointment, arrived a little early, was taken in anyway, and as promised by Robbyn, the service department rep, they were done within an hour. This is a super dealer. in anyway, and as promised by Robbyn, the service department rep, they were done within an hour. This is a super dealer. More
I bought a vehicle not even 24 hours ago. When I test drove it, it was raining extremely hard so I didn’t go very far. When I was driving last night I noticed the steering wheel was severely tilted so I drove it, it was raining extremely hard so I didn’t go very far. When I was driving last night I noticed the steering wheel was severely tilted so I called in to see if they would do an alignment since I hadnt even had it 24 hours. They told me that I would be charged. Absolutely rediculous seeing as I haven’t even had the vehicle and entire day yet. I do realize I purchased the car as is, however for something as small as a tire alignment you would think they would want people to come back and buy cars in the future. I know where I won’t be going back to purchase a car in the future. More
The service was completed as promised with very little wait time. Robbyn provided excellent customer service, discussed scheduled maintenance intervals and future service visits. Satisfied Rick McGill cus wait time. Robbyn provided excellent customer service, discussed scheduled maintenance intervals and future service visits. Satisfied Rick McGill customer. More
I got excellent service yesterday from Shannon Gilmore. There has only been one time (July 2016) that I have received poor service. Scheduling and the service I receive have always been a good experience There has only been one time (July 2016) that I have received poor service. Scheduling and the service I receive have always been a good experience except that one time. I was greeted in a very friendly manner from Mr. Gilmore to the young lady who checked me out when the service was finished. More
Robbyn did a great job (as usual). She checked my in, fully documenting the condition of my truck. She explained what was to be done during my Recall (low pressure fuel pump), and asked me if there was fully documenting the condition of my truck. She explained what was to be done during my Recall (low pressure fuel pump), and asked me if there was anything else she could address. Great people skills - very good listener and super advocate for the customer. When my vehicle was ready, She promptly call me for pickup. More