Back

Rick Hendrick Toyota of Fayetteville

Fayetteville, NC

5.0
1,424 Reviews

1969 Skibo Rd

Fayetteville, NC

28314

Directions

By Type

1,424 Reviews of Rick Hendrick Toyota of Fayetteville

July 04, 2016

John Tabb My husband and I went looking for one car and left with two cars due to the awesome deal and people working at Rick Hendrick. They are great people an More

by Terri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Taylor and Shawn.
Jul 18, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thank you for the review! We are glad to hear that you had a great experience here with us. If there is anything we can do to help you in future please feel free to give us a call.

June 18, 2016

OUTSTANDING EXPERIENCE Moises Santiago greeted my husband and I at the door and provided an A+ experience. We traveled from out of town and the car we came to see was ready More

by HappyBirthday2Me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Reinelt, Tony Webb
Jun 20, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Awesome! Thank you for the feed back. We are glad to hear that Moises, Tony and Daniel R were able to help you find the perfect vehicle and give you a great deal! If there is anything we can do to help you in the future please feel free to contact us at anytime. Rosa-CRM

June 16, 2016

It take you my hold day Thank you all for helping me & my Family with getting a new car and for all the help. I'm thankful & so is my children we have to get users to have th More

by talier3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darwuin
Jun 20, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thank you for the review! We are glad to hear that Darwuin was able to help you and your family find your first vehicle.If there is anything we can to help you in the future please feel free to contact us at anytime. Rosa-CRM

June 09, 2016

Awesome experience!! It was a pleasure working with Joshua Andres from the moment he greeted me at the front entrance. We went out on three test drives and finally decide More

by DaYotaSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Andres
Jun 10, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thank you for the feedback! We are glad to hear that Joshua was able to give you top service. If there is anything we can do to help you in the future please feel free to contact us at anytime. Rosa-CRM

June 07, 2016

Poor customer service, Terrible mechanic experience I was traveling from Windsor Locks, CT to Sanford, FL when I had problems with my 2010 Toyota Matrix with about 42000 miles. I was stranded in Fayette More

by vinhvle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle Leggett
Jun 08, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thank you for your feedback. Im sorry to hear about the experience you had. If you dont mind can you please verify that you had your service done here at Rick Hendrick Toyota in Fayetteville NC.

Jun 08, 2016 -

vinhvle responded

Don't be silly. I spent three days at the Quality Inn across the street on Skibo Road and that incident cost me about $2000 in parts, labor, lodging, food, airfare, and transportation costs back to Florida. This occurred about 3 years ago before social media reviews were popular. Now that I have an opportunity to let the whole world know the treatment I received, I'm posting my experiences now. The letters I sent to your management and the Toyota Corporation back then didn't mean much because I never received a response from either of them.

Jun 08, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Not a problem. We just wanted to verify because they name of the service adviser that helped was unfamiliar. We are sorry to hear that you had an experience like that with us. The service adviser that worked with you is no longer with the company and we have new management. If you could please contact our service manager Randy Newbold at 910-868-5071 and he will be more then glad to speak with you. Rosa-CRM

June 06, 2016

Excellent Service! Adrian was very helpful and very patient with me. I am very indecisive and he was very calm and very informative and willing to work with me. He even More

by VBell0687
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian Macias, Taylor Burgett
Jun 07, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thanks for the review! We are glad to hear that Adrian was able to help you out through the whole process. If there is anything we can do to help you in the future please feel free to contact us at anytime. Rosa-CRM

June 02, 2016

Worked well with me Adrian was very helpful from the get go. He showed me what I asked for & worked with me as much as he could/as the dealership would allow. He was very More

by Pigeon7898
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrian
Jun 07, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thank you for the feedback. We are glad to hear that Adrian was able to help you through the whole process. If there is anything we can do to help you please just let us know. Rosa-CRM

June 01, 2016

Great Customer Service Our sales rep, Kenney, did a superb job for us. We sent him a text message prior to our arrival, and he had our future car ready for us when we arriv More

by Baywood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Rogers
Jun 01, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thank you for your feedback. We are glad to hear that Kenny was able to give you great service. If there is anything we can do to help you in the future please feel free to contact us. Rosa-CRM

May 31, 2016

NO HASSLES I BOUGHT WHAT I WANTED AT A PRICE THAT WORKED FOR ME. THIS WAS THE SECOND TIME I PURCHASED A CAR FROM HERE, PLEASANT EXPERIENCE!!!!! More

by JOY TOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MORGAN, DANIEL, DYLAN
Jun 01, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thank you for the review! We are glad to hear that Morgan was able to help you out. If there is anything we can do to help you in the future please feel free to contact us at anytime. Rosa-CRM

May 30, 2016

Hassle free The service of finding my car was great. I was asked good questions about what I was looking for, and I wasn't rushed or pushed into looking at other More

by Zak
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua
Jun 01, 2016 -

Rick Hendrick Toyota of Fayetteville responded

Thanks for the feedback. We are glad to hear that Joshua was able to help you in you r car buying process. If there is anything we can do for you please feel free to let us know. Rosa-CRM

...
138
...