Rick Hendrick Chevrolet Duluth

Brandon Robinson is a one of a kind Sale Professional! I called in on a stock number and got helped by Brandon Robinson let me tell you boy what a blessing he was for me. He took the time to listen to wha I called in on a stock number and got helped by Brandon Robinson let me tell you boy what a blessing he was for me. He took the time to listen to what I wanted and why I wanted it and he got me what I needed! Thank you Mr. Robinson! More

Good Job My boyfriend and I took a test drive in one of the Chevrolet Volt the other day and had an amazing experience. Robert helped us out tremendously and h My boyfriend and I took a test drive in one of the Chevrolet Volt the other day and had an amazing experience. Robert helped us out tremendously and had an answer to every question and more. He was very pleasant to have a test drive for the first time in a Volt and we really appreciate all he offered and did an excellent job. We cannot wait to go shopping when the new Bolt comes out in a few months!!! Great Job Robert Williamson:-) More

Great experience Shelton Ray was very helpful in my car purchase. It was a long process, however him and Devalle Robinson did a great job in giving me the best deal t Shelton Ray was very helpful in my car purchase. It was a long process, however him and Devalle Robinson did a great job in giving me the best deal the possibly could and Tyrell Kennedy was extremely thorough with the finance process. More

Customer Service Me and my daughter came into Rick Hendrick Chevy in Duluth and meet a wonderful saleswoman name Brenda. She treated my daughter like she was her own. Me and my daughter came into Rick Hendrick Chevy in Duluth and meet a wonderful saleswoman name Brenda. She treated my daughter like she was her own. She was straight up with everything. If you want a salesperson that does not play games, Brenda is your girl. Thanks to the managers that hired a strong woman. More

Great service I was referred to her by my co-worker stating she did a excellent job on getting them into a vehicle and I was in the market as well and she help me g I was referred to her by my co-worker stating she did a excellent job on getting them into a vehicle and I was in the market as well and she help me get into a pickup truck and I will be sending people her way More

Horrible experience Bad experience from the start. Was told the deal would include new tires and a full 158 point inspection. Had to order the tires so I couldn't take im Bad experience from the start. Was told the deal would include new tires and a full 158 point inspection. Had to order the tires so I couldn't take immediate delivery. Was contacted two days later and was informed car was ready for pickup and no additional problems were found during inspection. Drove 2.5 hrs to find a car with old tires ( but they did put tire shine so they looked new!) Then was told they would only replace the rear because the front were fine during inspection. I viewed the tires the first test drive and they were noted to be slick on the inside tread. Very poor 158 point inspection. They agreed (again) to replace all four, which they did and delivered the car to me 2 days later......with a bent front rim!!!! Car rode horrible, they blamed it on the tire, still rode horrible with new tires.......they mounted on a bent rim and didn't balance them. Took it to discount tire to find the off balance and bent rim. How could this not be seen on the 158 point inspection along with new tires? Multiple false stories and misleading dealership! $699 admin fee added on to final price when it clearly states that it is included in advertised price! Dishonesty and untrustworthy is the experience I had.......would not recommend and will never return to this dealership. Had to pay $699 more than anticipated........isnt that false advertising? More

Best Dealership in Georgia I couldn't be more please with the customer service her. My sales rep was David Simon. He got me into a 2017 vehicle! All other dealerships were telli I couldn't be more please with the customer service her. My sales rep was David Simon. He got me into a 2017 vehicle! All other dealerships were telling my no and I need a co-signer. I would recommend anyone to Rick Hendrix in Duluth, GA. Definitely see David Simon. He personally came all the way to Columbus GA to pick me up and I drove home in my new vehicle. If I could give 10 stars I would. Thanks David! More

Quality Experience!! Purchase experience was flawless! Buddy made sure it was an easy hassle free process. If your looking a new Chevy go to Rick Hendricks in Duluth and a Purchase experience was flawless! Buddy made sure it was an easy hassle free process. If your looking a new Chevy go to Rick Hendricks in Duluth and ask for Buddy Nelson. More

Horrifying! On July 15, 2017, I purchased a new 2017 Chevy Cruze from Rick Hendricks Chevrolet in Duluth, GA for a trade-in of a 2010 Chevy Aveo. I had to cosign On July 15, 2017, I purchased a new 2017 Chevy Cruze from Rick Hendricks Chevrolet in Duluth, GA for a trade-in of a 2010 Chevy Aveo. I had to cosign with my wife and she came in the next day to sign the contract. On July 27, 2017, I received a call at 12:59pm from Tyrell, a Finance Manager. He left a voicemail stating he needed me to come in and sign a new contract because he got our payments “down a little bit” (voicemail has been kept and recorded if needed). I called him back at around 4:50pm and he wanted me to wait so that he could print out the paperwork. I went into Tyrell’s office at 5:20pm. From there, Tyrell tells me that he made a mistake and the bank wanted to increase my payment by $50, but he was able to talk them down to $20 from what I originally signed for. So, with him talking them down to $20, it still meant another $20 would be added to our monthly payment. Remember the part I previously mentioned – Tyrell called me in to say they were going to lower our monthly payment. How is adding another $20 to your monthly payment getting the payments “down a little bit”? Now that I had the truth of why I was lured into the office, I told him that this wasn’t going to happen, so he went and talked with his manager. They told me the reason why it was going up was because the bank had rejected some of the manufacture warranties (due to them expiring). The manager apologized for the mix up and decided that they would eat up the loss and give me the deal I originally had, but still insisted that I sign a new contract. I compared the new contract with the original and saw that it was the same monthly price, but they had left off the GAP, Oil change plan, and Customer care plans that were on the original. They refused to add them back into the new contract so I was forced to turn down the deal and get back the Aveo. How is this eating your loss? You tried to make us sign a new contract and act like we had a good deal, yet you were sneaky and took things off to save your back. I got my Aveo and drove home in complete disgust. I didn’t mind the spot delivery scam or policy that the car dealership has in order to approve the car financially, especially without having the banks approval - I understood that this was part of the deal and was willing to negotiate if needed. The problem I had was the outright lie from the managers of why they needed me to come in. That’s why I recorded the message to show my reasoning for coming back! I was lured back under false pretenses and this was not professional. He could’ve told me up front that there was an issue with the bank. The entire selling process was a complete shamble, not only did this deal fall through, my wife and I were called back numerous times to sign paperwork that they’d forgotten to do (after the initial sale). Each time we went in, we had to wait over an hour for someone to see us for something that took two minutes to do. We could’ve never predicted that this last call would lead to us losing the car. We are in shock that a business is allowed to practice in such an unprofessional manner. It would’ve been beneficial for Rick Hendricks to work out a deal and take accountability for their mistake, but I’ve come to terms with the fact that we will never do business with them again. More

the friendliest and most helpful salesman Robert Williamson is one of the friendliest, most helpful and down to earth salespeople that I have ever met. He answered every question my wife and I Robert Williamson is one of the friendliest, most helpful and down to earth salespeople that I have ever met. He answered every question my wife and I had, helped me at every turn of my search for the perfect car for me and was so friendly and genuine that I would never hesitate to deal with him again. I started out looking for a pre-owned purchase vehicle but couldn't find one that fit me so I switched to a new Chevrolet Silverado and Robert was there to help just as before, I recommend him :-) and Rick Hendrick Chevrolet!!!! More