Rick Hendrick Chevrolet Duluth

bait and switch , don't trust this dealership Spoke to Fletcher this afternoon regarding a used vehicle . I gave him the stock number off the dealer website and he told me they still had the vehic Spoke to Fletcher this afternoon regarding a used vehicle . I gave him the stock number off the dealer website and he told me they still had the vehicle in stock . Myself and my girlfriend both left work early and headed to the dealership to find out the sold the vehicle a day earlier . This seems to be a common practice with this dealership based on other reviews . Make sure you review them on dealerrater as well . Seems this dealership lacks integrity. Take your business elsewhere More

bait and switch , don't trust this dealership Spoke to Fletcher this afternoon regarding a used vehicle . I gave him the stock number off the dealer website and he told me they still had the vehic Spoke to Fletcher this afternoon regarding a used vehicle . I gave him the stock number off the dealer website and he told me they still had the vehicle in stock . Myself and my girlfriend both left work early and headed to the dealership to find out the sold the vehicle a day earlier . This seems to be a common practice with this dealership based on other reviews . Make sure you review them on dealerrater as well . Seems this dealership lacks integrity. Take your business elsewhere More

Horrible experience!!! If I could give Rick Hendricks zero stars I would... I've never had an experience like this before. It was horrible from the beginning, I was looking If I could give Rick Hendricks zero stars I would... I've never had an experience like this before. It was horrible from the beginning, I was looking for a white honda civic si online and went to their website, I started chatting with a sales rep that said they had one in stock, so after work I drove 45 minutes out of my way only to get there, start the process of my trade in. After about 3 hours with my sales rep Wabee, the sales manager came over to tell me that the car was not in, it was in north carolina! So now they have to ship it and it would take about a week to get in. Why Wabee didnt tell me this upfront 3 hours before is beyond me! I had already spent so much time and really wanted this car I decided to move forward and have it shipped in, they told me to leave my jeep there and gave me a rental. By this time it was 10pm and I was ready to go. When I asked if I should transfer my stuff from my jeep wabee told me no everything would be safe in the car and they wouldn't do anything until the honda came in. I asked multiple times if my stuff would be ok in the jeep (seemed like he wanted me to leave) he said repeatedly yes... I also asked him if the car was going to be shipped on a truck so the miles wouldn't go up.. he again said yes. So I took the rental went home and waited, I was told the honda would be in no later than Wednesday. Monday no call, so I called wabee to get an update.. he said he had no update and said latest Wednesday. Tuesday I called the front desk to see if they could track it, wabee said he would track it and call back... never called back. wednesday, no call. Thursday I hadn't heard from him so I called in again only to find out my car got in Wednesday and wabee was too busy to call me and tell me. So I drove an hour to the dealership to pick it up and the car wasn't even ready! It hadn't been cleaned and checked out.. so I waited another 4 hours there for them to finish my car. I get into the car the tire pressure sensor is on the gas is on empty and it smells like cigarettes! By this point I'm beyond mad, they took the car to go fix everything and im ready to go. I asked wabee where my jeep was to get my stuff and he informs me that my jeep has been cleared out and the guy who has my stuff is at lunch! So I wait another hour... the guy gets back and gives me my sub, amp and GPS. I asked where all my other stuff is that was in my car... turns out THEY THREW ALL MY BELONGINGS AWAY!!! To top this off... my car that was supposed to have 3500 miles now has 4000. When I talked to the gm Ricky love he said the guy drove my car down from North Carolina!! I told Ricky they have to do something... they threw away over $300 dollars worth of stuff and now the car has 500 more miles on it then I was told. Ricky apologized again and said he would send me $150 check. That was over a week ago and still yet to see anything... this review will go on multiple sites, I'm done! If you want to get in touch with me to make this right please do. More

Made promises that they did not keep.But hey kept my deposit Showed me the payments at an interest rate that did not exists Asked for the trailer plug to be installed like what was on the new trucks, was rigged Showed me the payments at an interest rate that did not exists Asked for the trailer plug to be installed like what was on the new trucks, was rigged differently that was not a secure system. No response from sales or Finance depts except after calling several times. More

Love my Traverse Chris Lindamood and the team at Rick Hendrick Chevrolet made my buying experience so easy! I appreciate their knowledge and patience! I highly recomme Chris Lindamood and the team at Rick Hendrick Chevrolet made my buying experience so easy! I appreciate their knowledge and patience! I highly recommend that if you’re looking for a fantastic vehicle and team you go check them out! I love my 2019 Traverse!!! More

Thanks to Chris Lindamood! I just purchased a new Z06 and couldn't be happier. Not just with the car, but with the level of service and professionalism from everyone I worked w I just purchased a new Z06 and couldn't be happier. Not just with the car, but with the level of service and professionalism from everyone I worked with, from start to finish. Big kudos to Chris Lindamood. He really knows his stuff, was very patient with me, always explained things well, and was always willing to answer questions whenever I had them. I had to special order the car and the whole process took over 2 months. Chris always made sure that I was well-informed and up-to-date on everything. From the moment I first walked in the door to the moment I took possession of the car, the process was always smooth and easy. I would definitely recommend Chris and Hendrick Chevrolet. More