
Rick Hendrick Chevrolet Duluth
Duluth, GA
Filter Reviews by Keyword
By Type
3,187 Reviews of Rick Hendrick Chevrolet Duluth
Awesomeness Best car experience I have ever had. Thanks David. I thought everything wasn’t going to go through but it all worked out and I am extremely happy. Best car experience I have ever had. Thanks David. I thought everything wasn’t going to go through but it all worked out and I am extremely happy. More
Poor Service, and typical lying salesman All in all, the gentlemen David Simon called once and never tried to contact me back. I called 3 days in a row trying to get answers to questions. Aft All in all, the gentlemen David Simon called once and never tried to contact me back. I called 3 days in a row trying to get answers to questions. After being assured that I would not have any issue. Past the deceit, and poor customer service David Simon never even came out to say a word. So 5 hours of driving for some of the worse business I've been provided. More
Perfect!!! My experience at Rick Hendrick Chevrolet was amazing. David Simon did an excellent job at finding me the exact car that I previously saw online. I wi My experience at Rick Hendrick Chevrolet was amazing. David Simon did an excellent job at finding me the exact car that I previously saw online. I will recommend this dealership and David Simon to all my family and friends. More
What happens after you sign.....think twice I'm updating my review after one year because the 2017 Chevy Cruze I bought from this dealership a year ago with 7 miles on it. About a month after le I'm updating my review after one year because the 2017 Chevy Cruze I bought from this dealership a year ago with 7 miles on it. About a month after leaving the lot, I noticed some issues with the way my car was driving and attempted to take it back in which was when the incident below happened and my husband and I were kicked off the property. I took my car to another Chevy dealer and they confirmed we were sold a lemon because they now have to take apart the entire engine and I will be without my car for weeks! This car is one year old!! Rick hendricks also told me my warranty did not cover them looking at my car without a $200 payment. However, that was a bold lie. My car is covered from bumper to bumper up to 37,000 miles and is now being fixed with no cost. Needless to say, we have opened a lawsuit against this company as well as Vladimir in finance. First review: DO NOT BUY A USED CAR FROM THIS DEALERSHIP!!! I've had better experiences with buy here, pay here lots. At least, if they sell you a car with something wrong with it, they will work with you to fix the issue. My husband and I both bought cars here, his used, mine new. I haven't had any issues with my new car, however, a couple days after getting his car, the brakes started squeaking. We're six months in with the car and now having engine problems. The dealership claims a 5 point inspection was done, that's bogus because if that were true then these issues should've been caught and addressed.. We got the additional warranty on the car at the time of purchase but apparently, it covers NOTHING! Not only will they not fix the issue that they should've caught IF they inspected the car prior to us purchasing it but apparently, the "warranty" doesn't cover it either. VLADIMIR in finance explained the purchased coverage at the time of purchase and lied about everything covered. There's no corporate number to call so there's no one to complain to. Everything is in house. This dealership is ridiculous! More
Amazing service and deal Had a great experience, Chris was awesome, especially after the terrible service and being lied to at the Buford store. Deluth was one of the best exp Had a great experience, Chris was awesome, especially after the terrible service and being lied to at the Buford store. Deluth was one of the best experiences at a dealership I have ever had. Will definitely do business here again. More
My First Car This was my first time buying a brand new car with my boyfriend. Charlie Pitts made our experience easy and simple. I have been having troubles with m This was my first time buying a brand new car with my boyfriend. Charlie Pitts made our experience easy and simple. I have been having troubles with my impala for over a year and getting my new car was a blessing. I definelty would recommend anyone I know to go to Charlie if they wanted a new car. More
WOULD GIVE ZERO STARS IF I COULD!! WORST PLACE EVER!!!! Me and my s/o came to purchase a car & a man named David Simon was helping us out. As we were going into the process we looked at WORST PLACE EVER!!!! Me and my s/o came to purchase a car & a man named David Simon was helping us out. As we were going into the process we looked at the car and once it came to finances, he never told us the price of the vehicle. David would tell us that he would come back in like 10 minutes and each time he left he would disappear for at least an hour every time. Also he never pulled up any chart of any payment plans. David was trying to get approvals for the car, he informed us that he checked our credit at 4 banks & told us that 4 out of the 5 approved and we just needed 1 more approval. After leaving the establishment without a decision we visited Toyota to look at some other vehicles and checked our credit... Mr.Simon had ran out credit at 11 BANKS!!! He never even asked for permission to run our credit at that many banks and each credit check he made took 5 points off!!! WE WILL NEVER BE GIVING YOU OUR BUSINESS AND WE WILL FIRMLY TELL EVERYONE WE KNOW IN THE CAR BUSINESS TO NEVER GO TO RICK HENDRICKS CHEVROLET TBH THIS IS LEGAL FRAUD. AND THERES NOTHING TO BE DONE. More
Two words Brenda Bryan!!!!!!! Brenda Bryan has sold me my third car. Each time she has never been pushy, She has always looked out for my best interest, getting me the vehicle that Brenda Bryan has sold me my third car. Each time she has never been pushy, She has always looked out for my best interest, getting me the vehicle that I like and making sure my payments are what I could afford. She has definitely been a breathe of fresh air when it comes to car buying. Not only did she sell me my third Chevy Malibu but she also sold one of my co-workers her Chevy Malibu as well. More
"Excellent representative" I walked into the dealership and was greeted by Robert Williamson, he waa very pleasant and respectful. He made my purchase as smooth as possible. He I walked into the dealership and was greeted by Robert Williamson, he waa very pleasant and respectful. He made my purchase as smooth as possible. He was very patient with me as I had quite a few questions. He was very knowledgeable!! More
Repeat customer-Great service!! This was the 2nd vehicle I have purchased from Rick Hendrick. On Friday my current used vehicle that I had for 4 years died. RIP, I Loved my Jeep, bu This was the 2nd vehicle I have purchased from Rick Hendrick. On Friday my current used vehicle that I had for 4 years died. RIP, I Loved my Jeep, but her time had come. I knew it was time for New vehicle. I contacted Miguel Guerrero who was my salesman the first purchase at Rick Hendrick. He had also sold a friend of mine a new vehicle just a few months ago on my recommendation. Miguel had me in my first Brand New car, Chevy Trax that day! I also bought the extended Rick Hendrick warranty (yes, even on a new car) as I had it on my Jeep and had Incredible response from the Rick Hendrick Warranty folks when I needed a repair. Super fast and professional. Buy Your Next vehicle from these folks!!!! I will be a repeat customer for life! More