
Rick Hendrick Chevrolet Duluth
Duluth, GA
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3,188 Reviews of Rick Hendrick Chevrolet Duluth
Great service Brandon Robinson was very personable, responsive and knowledgeable. He found the vehicle we were looking for quickly and surprised us with a personal Brandon Robinson was very personable, responsive and knowledgeable. He found the vehicle we were looking for quickly and surprised us with a personal delivery earlier than promised. More
AWESOME EXPERIENCE !! Rick Hendricks Chevrolet really treated me GREAT! I live in south Carolina but i go all the way to Duluth because of how great I'm treated and they al Rick Hendricks Chevrolet really treated me GREAT! I live in south Carolina but i go all the way to Duluth because of how great I'm treated and they always get me the best deals. Everyone is so helpful but especially my good friend Miguel Guerrero. He was able to work with me on getting my new truck and I couldn't be any happier. I was in and out fast, and didn't have any problems. He helped me get what i wanted and needed. I sure i will be back next time when I'm ready to buy a car and I know it will be a pleasant experience again! More
Did not do what they promised me they would do They suppose to get me a 2nd key which they did not. Called finance manager and sales manager brandon, they did not call me back They suppose to get me a 2nd key which they did not. Called finance manager and sales manager brandon, they did not call me back More
Great Salesman Rick Hendricks Chevrolet really treated me very well as I was looking to buy a car! Davian McEwan was my salesman. I found him to be very knowledgeab Rick Hendricks Chevrolet really treated me very well as I was looking to buy a car! Davian McEwan was my salesman. I found him to be very knowledgeable about the car, the Chevy Sonic. He was understanding of my wants and needs and fit the perfect car to me! Davian and the Sales Manager, Tony Knight, understood my financial needs and got me the best deal. More
MIRICK GRANT I had been in the market for a 2018 Z71 Chevy Silverado since the beginning of 2018. I live in Savannah, Georgia and looked everywhere in the area fo I had been in the market for a 2018 Z71 Chevy Silverado since the beginning of 2018. I live in Savannah, Georgia and looked everywhere in the area for the right truck at the right price. However, I only encountered salesmen/women who obviously had one goal, and that was to make a sale. So I began to search out of area with interest of a great experience, regardless of where i had to travel in order to solidify the truck for my family. I stumbled upon Rick Hendrick Chevrolet in Duluth Georgia. I saw the truck i wanted, submitted my information to the website and waited for a phone call. Mr. MIRICK GRANT was the salesman who gave me a call and this phone call started the simplest car buying process I have ever experienced. Mr. Mirick worked on my behalf the entire process. He retrieved the truck i wanted from a close dealer, advocated on my behalf to have the price reduced to exactly what i wanted, and lastly completed my credit application/exact financing numbers over the phone in about 20 minutes. He sent me pictures of my purchase and did everything in his power to reassure me that all was well and I had no reason to worry. Needless to say, i got on the road and made the trip to Duluth to simply sign documents, collect my keys, meet Mr. Mirick in person and I was on my way with back home to surprise my wife with the exact truck we wanted at the exact price and it was all thanks to Mr. Mirick. I entitled this review by simply stating his name. Mr. Mirick blessed my family since the initial phone call he gave me. I typically do not write reviews but I felt it necessary to elevate this young man for the work he did for me because it was beyond customer service, he made me feel like family! This is a person who needs to be at the leadership level because he needs to be in a position to develop other associates to his level of service and this will only benefit the company! Thank you again for all of your help Mr. Mirick, still love my truck! -Ernest Chisholm III More
Exemplary customer service Rich Hendrick (Duluth) comes highly recommended. I've purchased 3 new cars from RH and each time, David Simon was my salesperson. He is a true ROCK ST Rich Hendrick (Duluth) comes highly recommended. I've purchased 3 new cars from RH and each time, David Simon was my salesperson. He is a true ROCK STAR! I told him what I was looking for and he didn't hesitate to get make sure I was happy. He goes above and beyond when it comes to Customer Satisfaction, and I thoroughly appreciate the hard work he puts into his craft. More
Unethical business practices- liars I gave this dealership a one star because that was the least option I could give. My experience at this dealership was disappointing, insulting, and d I gave this dealership a one star because that was the least option I could give. My experience at this dealership was disappointing, insulting, and disheartening to say the least. They kept reassuring me that I was approved for a 2016 Toyota Corolla. It needed touch up paint which should've been a red flag to me. I signed all of my paperwork before I left. They gave me a loaner car that I drove for two and a half weeks reassuring me that I was approved but they have not been able to get to the car because of the rain. I finally got to pick my Toyota up and I drove it for nine days before they told me that prestige financial said I had to pick another car because they were only going to use part of my income. Well this dealership claimed they didn't have another car to put me in without even trying to submit another vehicle. They said i needed a cosigner or a large down payment. I explained to them what my situation was before i came to the lot and they told me i was approved after running my information and my credit. So after a month I'm leaving without a car. I had cancer which left me disabled. I get disability and am well able to pay a car note. I have purchased a car before and used the exact same proof of income without a problem. I printed out every thing they asked for but yet was accused of being a liar. And a month later I don't have a car. Upon reading the reviews of other customers this is something that they do. I've heard of a dealership saying they had to put you in a different car but that was only a couple of days not a month. I also have two disabled boys. One with autism and the other with cerebral palsy. My family has been hit hard. I really didn't need this headache full of lies. If I wasn't approved why say I am for a whole month. I could've gone somewhere else that didn't even come close to the lies and headache they inflicted. You would expect that from a buy here pay here lot not a big dealership like this one. More
Always a great experience! This is my families 6th vehicle purchase at Rick Hendrick Chevy! 5 are still in our family! Chris, Rony and Max have made buying good quality vehicles This is my families 6th vehicle purchase at Rick Hendrick Chevy! 5 are still in our family! Chris, Rony and Max have made buying good quality vehicles a very easy process. As long as we buy vehicles, my family will always buy from Chris and the guys at Rick Hendrick Chevrolet. More
Run and don’t look back Totally false came here because quote on quote Fletcher was so determined to get me in a car then I had Gerry Norris had me test drive a car that was Totally false came here because quote on quote Fletcher was so determined to get me in a car then I had Gerry Norris had me test drive a car that was 2018 when in actuality I wanted a different car anyways been there for 5 hours ran my credit back to back just to be disappointed then Fletcher doesn’t even answer his phone please I repeat choose a different place because if you come ther with a 600 credit score you’ll leave with a 490 because of the constant running your credit the customer service sucks and you’ll leave without a car More
Awesome experience Brandon was incredible. He walked me through the whole process it made me feel comfortable and not being pushed to buy something. Definitely would re Brandon was incredible. He walked me through the whole process it made me feel comfortable and not being pushed to buy something. Definitely would recommend working with Brandon to friends and family. More