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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,058 Reviews

1,058 Reviews of Reliable Nissan - Service Center

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June 14, 2025

Will be willing to recommend to friends and family. All employees are nice and willing to help. More

by CANDYESQUIBEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

Thank you for your positive feedback! We're glad to hear you had a great experience with our team. Your willingness to recommend us means a lot, and we look forward to serving you and your friends and family in the future!

June 13, 2025

Excellent experience as always. Dylan was helpful as always. He handled the service quite well. I do want to mention that the car hood was not properly shut. I noticed that when I r More

by Patelchirag11277
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

Thank you for the fantastic feedback! We're thrilled to hear about your positive experience with Dylan. We appreciate your note about the car hood and will ensure our team addresses this to maintain our high standards. Your satisfaction is our priority, and we look forward to serving you again!

June 13, 2025

Lots of work in (3) weeks and spent $10,000 in repairs that started with an oil change and a battery replacement! The amount we spent was the price of the car if we had sold it! Would have loved the oppor More

by 4BNECONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

Thank you for your feedback! We appreciate your loyalty over the years and understand your concerns. We're glad to hear Craig has been a positive part of your experience. Your insights help us improve, and we’re here to support you through this journey.

June 13, 2025

I was happy with the service and was easy to get an appointment. It didn't take too long. More

by EILEENPERALTA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

Thank you for your positive feedback! We're thrilled to hear that you had a smooth experience with our service and appointments. Your satisfaction is our priority, and we look forward to seeing you again soon!

June 13, 2025

Had an appointment, didn't wait long. Dylan was very nice. And didn't wait long was fast service More

by Eulibarri5
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
Jun 16, 2025 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that Dylan provided you with quick and friendly service. We always aim to make your experience efficient and enjoyable. Looking forward to seeing you again!

June 13, 2025

Easy to make an appointment online. Very prompt when I dropped off my car. Communicated often throughout the appointment. Everything was done correctly and efficiently. More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

Thank you for your fantastic feedback, Julie! We're thrilled to hear you had a smooth experience with our appointment process and communication. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts. Looking forward to serving you again!

June 12, 2025

One of my big complaints is that they frequently call me by my husband's name. Even though I have asked them to correct it in the system multiple times. When I went this time I was therefore an oil change f More

by TUTE1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

We understand how frustrating it can be to feel overlooked—especially when you've made efforts to correct your information and scheduled your visit in advance. We want every part of your service experience to reflect the care and respect you deserve, and we recognize how disappointing it must have been to wait so long without clarity or acknowledgment. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 11, 2025

Everyone is so friendly and willing to patiently. answer any questions or concerns. Dylan ans Shawn took the time to go over the addional maintance isuues. I really appreciated how thoughtful tbey b More

by ec82159
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Valdez gets 5 stars also
Jun 12, 2025 -

Reliable Nissan responded

Thank you for your wonderful feedback! We’re thrilled to hear that Dylan and Shawn made your day brighter and provided such thoughtful service. Our team truly values every customer interaction, and we’ll definitely recognize their efforts. We appreciate your support and look forward to seeing you again!

June 11, 2025

The staff is always super friendly and helpful. Though the wait time is quite long for an oil change I know my car is in good hands. More

by schellsarah11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear you enjoyed our friendly service and felt confident in our care. We appreciate your patience during busy times and are continuously working to improve wait times. Your insight really helps us enhance the experience for everyone!

June 11, 2025

Fast friendly and always ready to help ,they are clean and never pass on gratitude More

by NUTSKNOTS803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Sanchez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Destiny Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Mcclurg
Jun 12, 2025 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear you had a great experience with our team. We pride ourselves on our service and appreciate your recognition of our efforts to maintain a welcoming environment. Your support means a lot to us!

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