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Reliable Nissan - Service Center

Albuquerque, NM

4.1
1,058 Reviews

1,058 Reviews of Reliable Nissan - Service Center

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June 18, 2025

Very Curtis and professional night reccomend have your service done here and they are offering coupons for services . More

by VIKOTERO59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2025 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. We appreciate your recommendation and are glad you found our service offers helpful. Looking forward to serving you again!

June 17, 2025

I had scheduled an appointment online with a promotion not knowing I would have to screen shot the amount for oil change that I was offered on the app. To prove that I was offered the oil change for that More

by angela130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Reliable Nissan responded

We understand how important it is for your service visit to feel seamless and straightforward, especially when scheduling online and expecting promotional offers to be honored without extra steps. We’re glad Dylan was able to assist with a discount and is following up, but we also recognize that the rest of your visit didn’t meet your expectations. Concerns like incomplete maintenance checks and missed communication about your filters are not what you should experience when bringing your vehicle in for service. Please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com

June 17, 2025

Service was not up to par. Was dismissed and poor quality of service provided when showed up More

by Mirreya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Reliable Nissan responded

We’re concerned to hear that your recent visit left you feeling dismissed and that the quality of service didn’t meet expectations. That’s not the level of care we aim to provide, and we appreciate you bringing this to our attention. We’d really like the opportunity to better understand what happened and work toward a more positive outcome. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 17, 2025

Great service every time I get my truck serviced. They explain everything they done to my truck. More

by NANCE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear you consistently receive great service and clear explanations. Our team is dedicated to ensuring your experience is top-notch every time. Looking forward to seeing you again for your next service!

June 16, 2025

Brought my car in January, nothing was fully fixed until June after it was sent to Reliable Chevy. Had to return multiple times for issues that were never addressed. Managers gave empty promises and no real More

by aracelyzepeda110
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy Saavedra
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Reliable Nissan responded

We understand how frustrating it can be when vehicle concerns take longer than expected to resolve and communication falls short. Our goal is always to provide clear, timely updates and effective solutions to keep our customers confident and on the road. Please feel free to reach out directly to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

June 15, 2025

This place has gone down, I was a customer for years, sad that it was that many bad experiences, I gave up. It starts at the top and it seems y'all dgaf. I've complained, and it shows. More

by mnnygris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I complained to his manager, and he sounds lost af, doesn't have customer skills, probably kissed xxx to get the job, no skills
Jun 17, 2025 -

Reliable Nissan responded

We're truly disappointed to hear that your experience has led you to feel this way, especially after being a loyal customer for years. It's clear that your concerns have been ongoing, and we understand how frustrating that can be. Please feel free to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

June 14, 2025

The service rep who assisted me was very professional and ensured I was given the assistance I needed. I greatly appreciate it and thanks. More

by MRELECTRON47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that our service rep provided you with the assistance you needed. Your appreciation means a lot to us, and we look forward to serving you again in the future!

June 14, 2025

Create customer service. I would recommend reliable to my friends and family. David did a great job. More

by KBROWNABQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with David and our customer service team. Your recommendations mean a lot to us, and we look forward to serving you and your friends and family in the future!

June 14, 2025

Everyone is always so friendly from the start of when I purchased my vehicle. Thank you Reliable More

by C.Archie
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Jun 16, 2025 -

Reliable Nissan responded

Thanks for your kind words! We're thrilled to hear you had a great experience with our team. Your satisfaction means a lot to us, and we’re here to help anytime you need. Enjoy your vehicle!

June 14, 2025

Really helpful, Amazing staff. I recommend Reliable Nissan to my family , coworkers and friends they did an awesome job for us. Thank you More

by WOODY_HOWIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Reliable Nissan responded

We’re thrilled to hear about your positive experience! Thank you for recommending us to your family, coworkers, and friends. Our team is dedicated to providing excellent service, and your support means a lot to us! Looking forward to seeing you again soon.

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