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Reliable Nissan - Service Center

Albuquerque, NM

4.1
726 Reviews
Call Service Center (505) 715-5905

726 Reviews of Reliable Nissan - Service Center

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December 31, 2024

Everybody was great however my car stayed messing. Ramon usually takes care of my car issues More

by Josephineargaez78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Thanks for the great feedback, Josephine! We're thrilled to hear you had a positive experience with our team. We appreciate your loyalty to Ramon and will ensure he stays updated on your car's needs. Your satisfaction is our priority!

December 31, 2024

Excellent service. Done quickly. Got me right in. Thanks for working on my vehicle yesterday More

by bwolff2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience. Our team strives to provide quick and efficient service, and it’s fantastic to know we met your expectations. We look forward to helping you again in the future!

December 31, 2024

Schedule for service on time and information on both vehicle was in good hands with your service. More

by Cap44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear you appreciated our timely service and attention to your vehicle. Your satisfaction is important to us, and we look forward to serving you again soon!

December 30, 2024

I like that we got our free oil changes at the dealership. Sad that we used up the freebies. More

by ROLINDALEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Vigil
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad you enjoyed the free oil changes. While we understand using them up can be bittersweet, we hope to offer more great deals in the future to keep your experience positive. We appreciate your support!

December 30, 2024

I was in and out in less than an hour. Plus they have snacks and coffee. More

by marknbox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback, Mark! We're thrilled to hear you had a quick visit and enjoyed our snacks and coffee. We aim to keep things efficient and enjoyable for our customers. Hope to see you again soon!

December 29, 2024

The service is good and pleasant. They explained what is needed clearly. Waived off oil change fees that is really great. Nice place to sit and work. More

by VINAYLKANTHML
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Reliable Nissan responded

We're glad to hear that you had a pleasant service experience and that our team clearly explained everything. We’re also happy you appreciated the waived oil change fees and our comfortable sitting area. We truly value your feedback and look forward to serving you again!

December 29, 2024

I was charged for checking tires pressure but light in dash board still shows low and I still have a message asking for check pressure tires. I did not follow up because I had to work but overseeing this More

by CELLISGU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the reps name
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Jan 02, 2025 -

Reliable Nissan responded

We understand how important it is for your vehicle to be properly serviced, especially when it comes to issues like tire pressure, and we're sorry for any inconvenience this may have caused. We appreciate your trust in us and value your feedback. Please feel free to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com so that we can address the issue and ensure everything is properly checked.

December 27, 2024

Brought 2017 Rogue SL hybrid in due to flat tire and no lug nut key. More

by mucket
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear you had a positive visit with us. If you need anything else or have more questions about your Rogue, feel free to reach out. We’re here to help!

December 26, 2024

Nice people, but took longer than expected on my vehicle. Honestly I don't know if they fixed the issue cus my air bag light is still flashing More

by 24ko8e24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2024 -

Reliable Nissan responded

We understand how important it is for your vehicle to be fully functional, especially when it comes to safety concerns like the airbag light. We encourage you to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com so we can address this issue.

December 25, 2024

Beware of this location and their practices. My mom never approved for work to be done and then they cut the part out and then she became forced to pay for work to be done there. Charged for ins More

by CHENGGGD85
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Reliable Nissan responded

It's important to us that all of our customers feel comfortable and informed throughout their service experience, and it’s clear we missed the mark in this instance. We would appreciate the opportunity to discuss this further and address the situation. Please feel free to contact Steve Vigil, Service Director, at Svirgil@vtaig.com.

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