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Reliable Nissan - Service Center

Albuquerque, NM

4.1
958 Reviews

958 Reviews of Reliable Nissan - Service Center

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May 01, 2025

This visit took longer than expected, but it was well worth it. David gave me a lot of information that I was not aware of. I appreciated all that info. Thank you, David More

by COURTNEYGACHUPIN2
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
May 05, 2025 -

Reliable Nissan responded

Courtney, we're thrilled to hear you found your visit valuable! David is dedicated to providing great service, and your feedback means a lot. Thank you for sharing your experience with us!

May 01, 2025

Very helpful and very professional the oil change was done quickly and everything was explained to me More

by eg89101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had a positive experience with our team. Quick service and clear communication are our priorities, and it’s great to know we met your expectations. We look forward to serving you again!

April 30, 2025

Jessica and Ceasar where and are very helpful professional and we were very happy doing business with them. We'll definitely refer family and friends to them. More

by debbiemoyac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Reliable Nissan responded

Thank you for your wonderful review! We’re thrilled to hear that Jessica and Ceasar provided you with excellent service. Your referrals mean the world to us, and we look forward to serving your family and friends in the future!

April 29, 2025

Great service! They made sure all issues were resolve. Thank you. Keep up the good work. More

by ivyparaswalag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Reliable Nissan responded

Thanks for the kind words, Ivy! We're thrilled to hear you had a great experience and that our team was able to resolve your issues. Your support motivates us to keep delivering our best. Looking forward to serving you again!

April 29, 2025

Even though the service department was short staffed, they still got me in and out in less than an hour. Everyone there is always very kind. More

by DDONART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Reliable Nissan responded

Thank you for your kind feedback! We truly appreciate your patience, and we're thrilled to hear that despite being short-staffed, our team was able to get you in and out quickly. It's great to know that you always have a positive experience with our staff. We look forward to serving you again soon!

April 29, 2025

Everyone in the service department were very attentive. They remembered me from the last transaction and offered great customer service while I was there. More

by M_LAFONT190
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Reliable Nissan responded

Thank you for sharing your experience! We're so glad to hear that our service department made you feel remembered and provided excellent customer service. It's always our goal to make every visit personal and attentive, and we're happy to know we met your expectations. We look forward to serving you again in the future!

April 28, 2025

He did not communicate I phone call when the vehicle was ready. We had questions was referred to finances. And finances had to get document from services. Back and forth we had to pick up the vehicle waited More

by Drebollo116
Recommend Dealer
No
Employees Worked With
David Barrera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 30, 2025 -

Reliable Nissan responded

We understand how important clear communication and a smooth process are, especially when it comes to picking up your vehicle. Delays and having to go back and forth between departments can definitely be frustrating, and we appreciate your patience throughout it all. If there’s anything you’d like to go over further or if we can assist in any way moving forward, please don’t hesitate to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 28, 2025

Quick, kind, and understanding. Professional, as well as personable Easy to work with, and follow up is great More

by RA.FONG
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 29, 2025 -

Reliable Nissan responded

Thank you for the wonderful feedback! We’re happy to hear that your experience was marked by professionalism, kindness, and strong follow-up. It’s great to know you found our team both easy to work with and genuinely personable—that’s exactly the experience we aim to provide every time.

April 27, 2025

This is my second Nissan and I have always had Nissan service my car and have been very satisfied with the service and ease of making appointments. More

by ed3baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We’re thrilled to hear you’re a loyal Nissan customer! It’s great to know that our service and appointment system meet your expectations. Thank you for your continued trust in us!

April 27, 2025

Ramon always has my best interest in mind. He always gets me in and out quickly with the best service. And always make sure I understand what has been done to my vehicle and make sure I don't More

by gigiafoley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Stevens
Apr 29, 2025 -

Reliable Nissan responded

Thank you for sharing your experience! We’re so glad to hear that Ramon consistently provides you with excellent service and takes the time to ensure you understand everything that’s been done to your vehicle. It's great to know he’s able to get you in and out quickly while keeping your best interests in mind. We’ll be sure to pass along your kind words to Ramon!

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