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Reliable Nissan - Service Center

Albuquerque, NM

4.1
917 Reviews
Call Service Center (505) 715-5905

917 Reviews of Reliable Nissan - Service Center

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December 10, 2024

Friendly and dependable. Always take good care of my vehicle and ensure it is clean and ready to go. More

by tigallegos16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon in Service department, Steve Vigil
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Dec 11, 2024 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you find our service friendly and dependable. It's our priority to keep your vehicle in top shape. Looking forward to seeing you again soon!

December 10, 2024

Fixed my problem and called me when it was ready. The battery was under warranty . More

by DEARPEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Chavez
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Dec 11, 2024 -

Reliable Nissan responded

We’re thrilled to hear you had a great experience! Our team is always here to help, and it’s fantastic that your battery issue was resolved under warranty. Thank you for sharing your positive feedback!

December 09, 2024

Only one thing is? I was told one thing and they ended up doing something else different. I was given a price that they were going to charge me and when l came to pick More

by RAYMONDSANDOVAL60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Dec 10, 2024 -

Reliable Nissan responded

We strive to be transparent and ensure every detail is clear from the start, so it's disappointing to know we fell short of that expectation in your case. For further assistance and to address any lingering concerns, please reach out to Beverly Woodhull, our Customer Relations Director, at 623-666-8577.

December 09, 2024

I have worked with the same excellant service writer over four years .. very good job More

by JBMSTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Reliable Nissan responded

Thanks! We’re thrilled to hear that you’ve had a great experience with our service writer over the years. Your continued support means a lot to us, and we look forward to serving you for many more!

December 08, 2024

Great dealer. Customer service is friendly. They provided a Lyft service for long repair hours. I didn’t use it this time but have used it in the past. Had a good More

by Jorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Dec 10, 2024 -

Reliable Nissan responded

Thanks, Jorge! We're thrilled to hear you had a great experience with us. Our team is dedicated to providing exceptional service, and we're glad you appreciated the Lyft option. We look forward to serving you again in the future!

December 08, 2024

I had a hard time getting my vehicle in for service but when I finely managed to get it in the service was good. More

by JESSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Reliable Nissan responded

Thanks for your feedback, Jesse! We're glad to hear you had a positive experience with our service team. We appreciate your patience and are always working to improve the scheduling process. Looking forward to serving you again!

December 07, 2024

I was ripped off for 1300. 00 and my car is not fixed. I spoke to the Manager Steve and he did not help me. They cheated me and I will be filing a formal complaint against this More

by KTAMINICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Dec 09, 2024 -

Reliable Nissan responded

We sincerely apologize for the frustration you've encountered, and we understand how upsetting it can be when expectations are not met. We want to make sure you are taken care of, and that your concerns are fully addressed. Please reach out to Steve Vigil, our Service Director, directly at Svirgil@vtaig.com so we can better understand the situation.

December 07, 2024

The service was done in a fast and efficient manner. The wait was reasonable.. The service personnel were friendly and cordial. The waiting room was clean and comfortable. More

by PACHECOLEROYJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Reliable Nissan responded

Thank you! We're thrilled to hear that you had a positive experience with our team. We strive to provide efficient service and a welcoming atmosphere. Your feedback truly motivates us to keep improving!

December 07, 2024

We really liked the salesman they called Peanuts! He went way beyond to try to make a sales!we are sorry we couldn’t make a deal with just him! More

by CHILDERS.KIRBY74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept was great! We worked with several there!
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Dec 09, 2024 -

Reliable Nissan responded

It's clear that he went above and beyond to ensure you had a great experience, and we're sorry that we couldn't finalize the deal this time around. We understand how important it is to find the right fit, and we’d love the opportunity to discuss this further and explore other possibilities with you. Please feel free to reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

December 07, 2024

Nice job got it done right away good communication will go there again.also good hours. More

by Joeescudero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
Report | Print
Dec 09, 2024 -

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you had a positive experience with our team and appreciate your recognition of our communication and hours. We look forward to seeing you again soon!

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