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Reliable Nissan - Service Center

Albuquerque, NM

4.1
917 Reviews

917 Reviews of Reliable Nissan - Service Center

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December 15, 2024

They are always customer friendly and my car is ready in the time frame given even If I don't make an appointment. More

by POOHLA_2K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
Dec 16, 2024 -

Reliable Nissan responded

Thank you for the fantastic review! We're thrilled to hear that you appreciate our friendly service and timely deliveries. Your satisfaction is our top priority, and we look forward to serving you again soon!

December 14, 2024

Dyan Luculano is a knowledgeable service advisor,informed me in a timely manner, when my vehicle was done. More

by MARQ4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyan Luculano
Dec 16, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear about your positive experience with us. Timely communication is key, and we're glad she kept you informed. We appreciate your feedback and look to serving you again!

December 14, 2024

Good service, except the fact is after spending $350 on an extra key fob and re-program I was told the price did not include the spare key in the fob…. Manuel told me the key was $8.00 more and then he wen More

by CROYBAL5555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rios - parts… 5 stars
Dec 16, 2024 -

Reliable Nissan responded

We understand how frustrating it can be when there are discrepancies in pricing and expectations, especially after such a significant purchase. We take transparency seriously and will address this with our team to ensure that future customers are given clear and consistent information. If you’d like to discuss this matter further, please don’t hesitate to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

December 14, 2024

Really like how they offer lyft so that your not having to sit and wait. More

by COURTNEYGACHUPIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Reliable Nissan responded

Courtney, we’re thrilled to hear you enjoyed our Lyft service! We strive to make your experience as convenient as possible. Thanks for sharing your positive feedback!

December 14, 2024

The staff are always friendly, welcoming and willing to answer any questions I have. Also able to accommodate my work schedule which I really appreciate! More

by VPBJAA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear that our team made such a positive impact on your experience. We strive to be as accommodating and friendly as possible. Your feedback means a lot to us!

December 12, 2024

i had an appointment for a oil change at 11:45am. i arrived at 11:35 am they said it would take maybe a hour i went and had lunch across the street came back and they didn't have an idea when it woul More

by anthony.gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
Dec 13, 2024 -

Reliable Nissan responded

We understand how valuable your time is, and we regret that your oil change took much longer than anticipated. This is not the level of service we strive to provide. To address your concerns further and ensure improvements, please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com.

December 11, 2024

Service was great! David was awesome and super helpful ! Good work fellas! Thank you all More

by Baca88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Dec 12, 2024 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with David and our team. Your support means a lot to us, and we’re committed to keeping up the good work!

December 11, 2024

It was a pleasure working with Chris Lee and the Manager(unable to remember name). Very happy with the effort they made in making sure my purchase met my needs. More

by Imontano
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2024 -

Reliable Nissan responded

Thank you for your fantastic feedback! We're thrilled to hear that Chris and the team provided excellent service to meet your needs. Your satisfaction is our priority, and we appreciate your support. Looking forward to serving you again!

December 11, 2024

The Service Dept is full of very experienced and talented people. I will always bring my vehicle to Reliable More

by gailbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Dec 12, 2024 -

Reliable Nissan responded

Thanks, Gail! We’re thrilled to hear you had a great experience with our Service Department. Our team takes pride in their work, and it’s wonderful to know you trust us with your vehicle. We look forward to seeing you again!

December 10, 2024

The service was great. Not like other dealerships that try to make you purchase additional things that are unnecessary. They told me what my car needed, I declined the ser More

by feg505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2024 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a great experience with us. Our team believes in providing honest service without pressure. Your feedback means a lot and motivates us to keep delivering fast and friendly service. Come back anytime!

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