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Reliable Nissan - Service Center

Albuquerque, NM

4.1
950 Reviews
Call Service Center (505) 715-5905

950 Reviews of Reliable Nissan - Service Center

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May 12, 2025

Always a very good experience, greatly appreciate the communication, and thankful for offering the Lift. . More

by LISAROMERR5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2025 -

Reliable Nissan responded

Thanks, Lisa! We’re thrilled to hear you had a great experience and appreciate your kind words about our communication and the Lift. Your support means a lot to us!

May 11, 2025

Scheduled a recall appointment. Car was there hours, I found out no replacement was available! Why do they allow me to make an appointment??? Then I get a recommendation they perfor More

by oranmor44
Recommend Dealer
Yes
Employees Worked With
Marissa Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to bring your vehicle in for a recall, only to find out that the necessary part wasn’t available. While we aim to make the scheduling process as smooth as possible, we can see how this situation caused confusion. We also hear your concerns regarding the recommended services and completely understand your hesitation—especially when you’ve recently had some of that work done. That said, we’re glad to hear the Lyft rides helped make things a little easier during your visit. If you’re open to it, Manny Garcia, our Service Director, would appreciate the opportunity to look into this further and help clarify everything for you. You can reach him directly at Mgarcia01@vtaig.com.

May 10, 2025

Friendly and efficient. Only complaint a little slow due to fact it was busy. One hour appointment took 2 hours instead. More

by GIVEALITTLE85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Reliable Nissan responded

Thanks for your feedback! We’re glad you had a friendly experience, and we appreciate your patience during busy times. We’re always working to improve our efficiency and hope your next visit is even smoother. Your input helps us get better!

May 10, 2025

Did what was asked, quicker than the time estimate. Friendly and courteous from all staff. More

by malloy.gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marissa Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Reliable Nissan responded

Thanks, Gary! We're thrilled to hear you had such a positive experience. Our team always strives to deliver fast and friendly service. Your feedback means a lot to us!

May 10, 2025

Very friendly and quick service. You make me love my car again. Thank you. Jeanine More

by JNINE.HOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2025 -

Reliable Nissan responded

Thank you, Jeanine! We're thrilled to hear that you had such a positive experience with our service. Loving your car again is what we aim for! We appreciate your support and look forward to serving you again soon.

May 09, 2025

Ramon is very approachable. He help me a lot and explain to me what my car needs. More

by Chertaurus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear that Ramon provided you with the support you needed. Our team is always here to ensure you have a great experience. Drive safe!

May 08, 2025

Friendly staff, quick service, great communication Dylan was very helpful and friendly. He seemed very knowledgeable about his job and I appreciated that. More

by ELENAROMERO37
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
Report | Print
May 09, 2025 -

Reliable Nissan responded

Thank you for your wonderful feedback! We're thrilled to hear that Dylan provided you with such great service. Our team strives to ensure a friendly and efficient experience for our customers. Looking forward to welcoming you back soon!

May 08, 2025

4 Okay ? ? Good, let me know what services needed on my car. All right More

by dorothyyazzie171
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Report | Print
May 09, 2025 -

Reliable Nissan responded

Thanks for the positive feedback! We're glad to hear you're satisfied. Our team is ready to assist with any services your car may need. Just let us know how we can help!

May 08, 2025

It's was good. The dealership is very clean. The wait was a little longer than expected. More

by VALDEZGRAYCE
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Report | Print
May 09, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad you enjoyed the cleanliness of our dealership. We appreciate your patience during the wait and are always looking for ways to improve the experience. Hope to see you again soon!

May 08, 2025

Amazing! First, it took a while but later Jullian was at computer figuring out prices, then everything started moving fast. And we were approved. Then we were More

by edwardestorga
Recommend Dealer
Yes
Employees Worked With
Derek, Jullian and Tiara at finance.
Report | Print
May 12, 2025 -

Reliable Nissan responded

Edward, we're thrilled to hear about your positive experience! It's great to know that Jullian and Tiara provided you with excellent support. Your feedback motivates us to keep delivering outstanding service. Thanks for taking the time to share!

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