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Reliable Nissan - Service Center

Albuquerque, NM

4.1
961 Reviews

961 Reviews of Reliable Nissan - Service Center

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April 16, 2025

I loved my Murano Nissan! But when service told us the transaxle was warped that was it. Sold it! We didn't care for the new Muranos so went with something else. Dylan was More

by JANETTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Reliable Nissan responded

Janet, thanks for your feedback! We’re glad to hear Dylan provided excellent service. We’re sorry to learn about your experience with the Murano and appreciate your insights. Your comments help us improve and ensure better quality in the future. Wishing you the best with your new vehicle!

April 15, 2025

Dylan was great and as long as he's there I'll continue to get me vehicles serviced. Great Job Dylan!!! More

by Coach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear Dylan is providing such excellent service. We appreciate your loyalty and look forward to continuing to meet your vehicle service needs.

April 15, 2025

Courteous and feel appreciated. David was very professional and observant on some of the questions that I brought up. More

by RANTHEMAN53
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 17, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that David made you feel appreciated and addressed your questions professionally. Your satisfaction is our priority, and we look forward to serving you again!

April 15, 2025

They were very professional and friendly. They listened to my concerns and were eager to help me resolve them. They didn't try to sell me something I didn't need and quickly answered my quest More

by STEPHENMAYVILLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Reliable Nissan responded

Thanks for your fantastic review, Stephen! We're thrilled to hear that our team was able to assist you effectively and address your concerns. Your satisfaction is our priority, and we appreciate your kind words about our professionalism and approach. Looking forward to serving you again!

April 12, 2025

Worst service, worst technician, worst customer service, this dealer keep my car for around 5 weeks to fix a recall, now my car has more problems, just because the recall More

by FAMASIRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Reliable Nissan responded

We understand how important your vehicle is to you, and we can imagine how frustrating this experience must have felt. We'd like the chance to fully understand what happened and work toward a resolution that meets your expectations. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can review your visit in detail and see how we can best support you moving forward.

April 12, 2025

Kept me updated, and honestly told me what was needed and what the cost would be. A great experience. More

by lisaa.romero.lr
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ramon Mendoza
Apr 14, 2025 -

Reliable Nissan responded

Thanks, Lisa! We're thrilled to hear you had a great experience. Keeping our customers informed and transparent about costs is our priority. Your feedback motivates us to continue delivering top-notch service!

April 11, 2025

If it wasn't for Dylan, we would be using another repair service. Nissan repair is still trying to figure why we are leaking oil. More

by JANETTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Reliable Nissan responded

We understand that ongoing concerns with your vehicle can be frustrating, and we want to ensure you feel fully supported as our team continues to work on a resolution. If you have any questions or would like to further discuss your situation, please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 10, 2025

These sales representatives are professional, accommodating, and knowledgeable. I felt I was in good hands the entire experience. More

by pote45
Recommend Dealer
Yes
Employees Worked With
Jeremy Williams, Adrian Reynolds, Jesse Flores.
Apr 11, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're so glad to hear that you felt well taken care of throughout your experience. Our team strives to provide the best service, and it's wonderful to know we met your expectations. If you need anything else, don't hesitate to reach out!

April 10, 2025

I've been coming here for years between three different vehicles. I have received amazing service between the service department and sales. Everyone that I've worked with is extremely knowledgeable, and wi More

by gigiafoley21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Stevens
Apr 11, 2025 -

Reliable Nissan responded

Thank you so much for your continued loyalty over the years! We're truly honored to have earned your trust across multiple vehicles. It's great to hear that both our service and sales teams have consistently provided you with knowledgeable, helpful support. We’re always here to make sure you feel confident and informed every step of the way. Looking forward to many more visits!

April 10, 2025

David has been dedicated and accomodating. We appreciate the amazing services they provided. Thank you to Dylan as well. More

by ivyparaswalag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen
Apr 11, 2025 -

Reliable Nissan responded

Thank you for the kind words! We're thrilled to hear that David and Dylan provided dedicated and accommodating service. We truly appreciate your recognition of their efforts and are glad your experience with us was a positive one. Don’t hesitate to reach out if there's anything else we can do for you!

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