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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,787 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,787 reviews

October 08, 2024

Hard to get a hold of anyone to schedule. On hold multiple times. In past washing my car has always been a part of your service. Hard to believe I can spend over $1000 and you don’t even wash More

by astreng
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Reliable Nissan responded

We're sorry to hear about your experience scheduling and the car wash service. We appreciate your input and will work on improving our communication and service offerings. Your satisfaction is important to us!

October 07, 2024

I was welcomed into Reliable with friendly faces smiles. Very helpful happy to be there. More

by tlucero57.tl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aidan Bryan, Jennifer Lujan
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Oct 08, 2024 -

Reliable Nissan responded

We're thrilled to hear you felt welcomed by our team. Creating a friendly atmosphere is our priority, and your kind words motivate us to keep up the great work. Looking forward to seeing you again soon!

October 07, 2024

Very friendly and not as long as expected salesperson very helpful I would do it again More

by evelynorosco5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Mcclaskey, Reece Robinson
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Oct 08, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Evelyn! We're thrilled to hear that you had a great experience with our team. We appreciate your kind words and look forward to assisting you again in the future!

October 07, 2024

Janay, Sammy, Reece, and Carlos were all amazing. We appreciate their hard work to make us and honest fair deal hereat Reliable Nissan. Go see Janay. She was a kind and patient salesperson willing to More

by Michellejaramillo1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora, Reece Robinson
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October 07, 2024

Janay and Sophia were great! I had the BEST experience because Janay was super helpful. She gave me a ride to the dealership and made the process easy and comfortable. The transa More

by paulettebmaldonado44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora
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Oct 09, 2024 -

Reliable Nissan responded

Paulette, we’re thrilled to hear about your fantastic experience! Janay and Sophia truly go above and beyond to make every visit special. Thank you for sharing your thoughts; we can’t wait to welcome you back!

October 06, 2024

Janay, Laura, and Sophia helped me get a new vehicle in one day and helped me with getting an amazing deal. They answered any questions I had as a first time buyer and walked me through the whole process. More

by xochitl.quevedo10981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora
Report | Print
Oct 08, 2024 -

Reliable Nissan responded

Xochitl, we're thrilled to hear about your fantastic experience with Janay, Laura, and Sophia! Helping first-time buyers feel supported is our priority. Enjoy your new vehicle, and thanks for sharing your positive journey with us!

October 06, 2024

Reliable Nissan was very friendly and helpful to work with. All the folk at Nissan work as a team to make it possible for the sale of my new car. More

by coffmanalbq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Reliable Nissan responded

Thanks for the kind words! We're thrilled to hear you had a positive experience and that our team made the process smooth for you. Enjoy your new car, and we look forward to seeing you again!

October 05, 2024

Everything went super smooth and timely. Great experience. Friendly staff. Great communication through the whole ordeal More

by Trisha_leta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : AJ with Finance was fabulous, Aidan Woods
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Oct 08, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Trisha! We're thrilled to hear that you had such a smooth experience and appreciated our team's communication. Your satisfaction means the world to us. Looking forward to serving you again!

October 04, 2024

Longer wait time than you told us, forgot about us, terrible. Wanted to charge us for something that was incorrect. No apologies. More

by ANTSABQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
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Oct 10, 2024 -

Reliable Nissan responded

We sincerely apologize for your experience and appreciate your feedback. Please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com. He will address your concerns and ensure that we resolve the issues you've encountered. Thank you for bringing this to our attention.

October 04, 2024

We enjoyed working with all of the staff at Reliable Nissan. They took the time to listen to all of our needs. More

by jamtbaiardo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Lujan
Report | Print
Oct 08, 2024 -

Reliable Nissan responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our staff. It's our priority to listen to our customers and understand their needs, so we truly appreciate your feedback. We look forward to serving you again in the future!

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