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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,783 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,783 reviews

October 18, 2024

I truly value their service; they are courteous, attentive, and maintain a positive attitude. They are genuinely wonderful individuals! More

by vita.nova718
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Chavez, Janay Zamora, Reece Robinson
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Oct 21, 2024 -

Reliable Nissan responded

Thank you, Vita! We’re thrilled to hear you had such a positive experience with our team. Your kind words about our service and staff mean a lot to us. We look forward to continuing to provide you with the best service possible!

October 18, 2024

They were very helpful and made car buying easy. Thank you for the help and services More

by a_loya5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janay Zamora
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Oct 21, 2024 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had a smooth car buying experience with us. Our team is dedicated to making the process as easy as possible, and your feedback means a lot. Enjoy your new ride!

October 18, 2024

The service department was the only part of this dealership that was honest, nice, and helpful! More

by PEARL_CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Reliable Nissan responded

Thank you, Pearl! We're thrilled to hear that our service department made such a positive impression. Our team strives to provide honest and helpful service, and your feedback means a lot to us. We look forward to assisting you again in the future!

October 18, 2024

Do not recommend. The service department attempted to tell me my vehicle needed more than it actually did. More

by Stephsalas86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Reliable Nissan responded

We understand how important it is for our customers to receive honest and accurate assessments of their vehicles. Your feedback is crucial in helping us improve our service standards. If you'd like to discuss your concerns further, please reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 17, 2024

We were very happy with the service we received. I've dealt with other dealers and had never been as satisfied as I was with them. We had some repairs that needed to be done at the time of purchase More

by kragsallander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
Report | Print
Oct 21, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you had such a positive experience with our service and repairs. Your satisfaction is our priority, and we’re glad we could meet your expectations. Looking forward to assisting you again in the future!

October 17, 2024

My car had a bad battery and the dealership charged it and kept my car for a week. I had no updates until the car was ready to be picked up. I would call at least once a day and would get the response of More

by DOVE51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Reliable Nissan responded

We truly understand the frustration that comes with the lack of communication and extended time your vehicle was kept. It’s concerning to hear that you were not receiving updates and had to take matters into your own hands to replace the battery after the service. We apologize for any inconvenience caused and value your feedback as it helps us improve. To discuss your experience in more detail and work toward a resolution, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

October 17, 2024

Excellent customer service , honest and very good at letting me know about due services to maintain my vehicle in prime conditions More

by FRANK2VG8080
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Oct 21, 2024 -

Reliable Nissan responded

Frank, thank you for your fantastic feedback! We're thrilled to hear you had such a positive experience with our customer service and that we could help keep your vehicle in top shape. Your satisfaction means a lot to us!

October 17, 2024

Everyone was amazing and friendly and worked with me to get into my first new car! More

by MYSTICA.R.VILLALOBOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reece Robinson, Lanika Billie
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Oct 21, 2024 -

Reliable Nissan responded

Thanks, Mystica! We're thrilled to hear you had such a positive experience. Our team loves helping customers find their perfect car, and we appreciate your kind words! Enjoy your new ride!

October 17, 2024

Manny Garcia was very helpful and courteous. He helped my daughter with the vehicle and the work was taken care of in a timely manner. More

by asanch84@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Reliable Nissan responded

Thanks for your kind words, Asanch! We're thrilled to hear that Manny provided excellent service and helped your daughter efficiently. We appreciate your feedback and look forward to serving you again in the future!

October 16, 2024

Pac-Man and Carlos both awesome and professional. They were able to get my wife and I into two new cars. Highly recommend these two gentlemen. More

by mendoza2216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos Portillo
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Oct 18, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear Pac-Man and Carlos provided you and your wife with excellent service. Your recommendation means a lot to us, and we’re here to help anytime you need! Enjoy your new cars!

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