Back

Reliable Nissan

Albuquerque, NM

4.3
1,792 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest ...
Contact Dealership

9951 Coors Boulevard Northwest

Albuquerque, NM

87114

Directions

By Type

Showing 1,792 reviews

April 24, 2025

I have owned my vehicle for less than 18 months. I have gotten 2 oil changes there. First one, I was told to use an additive which cost me money. And the second oil change I was told I need a tran More

by morrelldebbie63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

It's important to us that our guests feel confident and well-informed when visiting our service department. We always aim to provide recommendations with your vehicle’s best interest in mind, and we understand how important it is that those recommendations align with your vehicle’s specific needs and maintenance schedule. If you’d like to discuss your visit in more detail, we’d welcome the opportunity to connect with you directly. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

More
April 24, 2025

No parts in stock had to wait 3 days for a tire. Took 2.5 hours for a oil change and tire rotation. More

by STEPHANIEG_69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We understand the inconvenience of waiting for parts and the longer service time. Sometimes, parts can be out of stock due to factors beyond our control, but we’re always working to get everything as quickly as possible. We appreciate your patience and will continue to look for ways to improve our efficiency. If you have any further questions or concerns, feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

More
April 24, 2025

Maintenance charges seem to be rather overpriced. I will try shopping around next time. I think their services should be more reasonable. More

by jjfryar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Reliable Nissan responded

We understand that pricing is an important consideration, and we always strive to offer quality service at a competitive value. We’re here to help if you ever have any questions about the services you’ve received or if you'd like to discuss any options further. Feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

More
April 23, 2025

The sales department it’s good, but the service department, it’s not that good More

by HECTORSANMARTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Reliable Nissan responded

Thank you for your feedback! We’re glad to hear you had a good experience with our sales department. We apologize that the service department didn’t meet your expectations and appreciate your input as we work to improve. We hope to have the chance to provide a better service experience next time!

April 23, 2025

Dear Chat GPT: Describe a very positive experience with a car technician fixing problems on a 2018 Nissan Leaf due to a few recalls in the style of Donald Trump: 'Let me tell you, folks—this was one of the g More

by GabeHesch
Recommend Dealer
Yes
Employees Worked With
David Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Apr 24, 2025 -

Reliable Nissan responded

Thank you for the entertaining and detailed review! We're absolutely thrilled that your experience with our technician left such a lasting impression—one worthy of presidential praise! It sounds like your Leaf got the five-star, first-class treatment it deserves, from efficient recall repairs to a surprise fix on that mystery rattle. We’re proud to have team members who bring that “legendary technician energy” every day—knowledgeable, transparent, and committed to excellence. We’ll be sure to let the team know they’ve earned total respect! Thanks again for the fantastic feedback!

More
April 23, 2025

Fast and friendly and reliable That is it for now Cannot say any more now More

by Mitchellfreedman
Recommend Dealer
Yes
Apr 24, 2025 -

Reliable Nissan responded

Thank you for the kind words! We're glad to hear that you found our service fast, friendly, and reliable—that means a lot to us. Whenever you're ready to visit again, we'll be here to provide the same great experience.

April 22, 2025

I was very satisfied with the service that I received especially with the workers who helped me as soon as I arrived at dealership. More

by wowo.fontenelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Reliable Nissan responded

Thank you! We're so glad to hear you were satisfied with the service and that our team was able to assist you right away when you arrived at the dealership.

April 22, 2025

Everything went as smoothly as one would expect but financing always seems to take longer than one would like but that is the nature of things. More

by WILDMAN_323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiarre Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Reliable Nissan responded

Thanks for sharing your experience! We're happy to hear everything went smoothly overall. We understand that financing can take a bit longer than expected, and we appreciate your patience throughout the process.

April 22, 2025

As always very polite, professional, respectful, knowledgeable. This is the 6th vehicle I have purchased from this dealer over the past 20 years. All with Abdul as my sales representative. I will co More

by allenalbu
Recommend Dealer
Yes
Employees Worked With
Abdul
Apr 23, 2025 -

Reliable Nissan responded

Thank you for your continued trust and loyalty! We're so grateful to have had the opportunity to work with you over the years, and it's great to hear that Abdul has consistently provided excellent service. We look forward to assisting you with many more vehicles in the future!

April 22, 2025

Dylan was great! The best service tech I have had there. If your service tech has a day off you are out of luck. Service is okay but slow. More

by JANETTRENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2025 -

Reliable Nissan responded

Thank you for your feedback! We're thrilled to hear that Dylan provided you with great service and that he stood out as the best tech you've worked with. We appreciate your patience and will take your comments about the service speed into consideration as we strive to improve. We hope to serve you even better next time!

More
...
4
...