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Reliable Nissan

Albuquerque, NM

4.3
1,837 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,837 reviews

February 13, 2025

David was very professional and checked out my concerns about my car every body there was nice More

by AVIS.GOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 17, 2025 -

Reliable Nissan responded

Thanks for the great feedback, Avis! We're thrilled to hear that David provided professional service and that our team made your experience enjoyable. We appreciate your support and look forward to assisting you again!

February 13, 2025

The customer service rep was very nice. Asked lots of questions about the car that I had not thought of. Service was quick and I was informed about things that need attention soon. TV not o More

by Dario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 17, 2025 -

Reliable Nissan responded

Thank you, Dario, for your fantastic review! We're thrilled to hear you had a positive experience with our customer service team. We appreciate your feedback about the lounge amenities and will address those issues promptly. Your insights help us improve!

February 13, 2025

I received no cost estimates over $185. I was informed I could expect my car in 4-5 hours. I received no calls from Reliable. I received no return calls or information about my car in respo More

by FUSSBUDGET4
Recommend Dealer
No
Employees Worked With
There
Feb 17, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to experience delays and a lack of communication regarding your vehicle. Keeping our customers informed throughout the service process is a priority, and we regret that this was not your experience. We would like the opportunity to address your concerns and provide more clarity on the charges and delays you encountered. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.

February 13, 2025

Service personnel are very friendly, and extremely helpful. They did the work promptly, and professionally. More

by POTSANDER1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had such a positive experience. Our team takes pride in delivering friendly and professional service, and your feedback means a lot. Looking forward to serving you again!

February 13, 2025

Have already rated on public site. Terrible customer service. When in for service on defective tire. Technician wanted to sell me tires instead. Car only had 5000 miles. More

by gil.lovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Reliable Nissan responded

It’s disappointing to hear that your experience with our service team did not meet expectations. A vehicle with only 5,000 miles should receive thorough care, and we understand your frustration regarding the recommendation for new tires instead of addressing the defective one. Customer service is a priority for us, and we would like the opportunity to discuss this further and make things right. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can better understand what happened.

February 13, 2025

Ramon's service and attention to my issues was beyond extraordinary. He addressed my concerns and explained the services provided. Thank you. More

by ERIC.E.CHAVEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Reliable Nissan responded

Thank you, Eric! We're thrilled to hear about your positive experience with Ramon. Our team is dedicated to providing exceptional service, and it’s great to know we hit the mark. We appreciate your feedback and look forward to serving you again!

February 12, 2025

The staff at Reliable Nissan are professional and helpful, and I appreciate that they do their best to get my car repaired correctly and promptly. More

by rabasye
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with our team. Providing professional and prompt service is our top priority, and we’re glad we could meet your expectations. We look forward to assisting you again in the future!

February 12, 2025

I always ask for Ramon. Nice to talk with. He explains my services very well. More

by bearpaw_4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Reliable Nissan responded

We’re thrilled to hear you enjoy working with Ramon! His ability to explain services clearly is something we value greatly. Thank you for your kind words and for being a part of our community!

February 12, 2025

It was honest just a great experience loved Abdul and Adrian. Will so be coming back More

by mariahbriana03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Reliable Nissan responded

Mariah, we’re thrilled to hear you had such a fantastic experience! Abdul and Adrian truly appreciate your kind words. We can’t wait to welcome you back for another great visit!

February 11, 2025

It was a very pleasant experience, because I was able to get the vehicle that I wanted. More

by credendy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear you had a pleasant experience and found the vehicle you wanted. Your satisfaction is our top priority, and we appreciate you taking the time to share your feedback!

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