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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,037 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,037 reviews

July 24, 2024

Great at appointment keeping. Really nice guy John. Good service. Disappointed that loaner cars are no longer available. More

by Effie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John who dealt with me on the issues and did a great job. I tried to select him under service department but he wasn’t there. Never met Greybeard Vigil. , Damian Perez
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Jul 30, 2024 -

Reliable Nissan responded

Thank you for your feedback! We're glad to hear that John provided you with good service and that we were able to keep your appointment as scheduled. We understand your disappointment regarding the availability of loaner cars and apologize for any inconvenience this may have caused. Your feedback is valuable, and we will take it into consideration as we strive to improve our services. Thank you for choosing Reliable Nissan!

July 24, 2024

Great customer service and great timing with my vehicle. Any detail they give me about my vehicle is honest More

by Alonzo Baca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Reliable Nissan responded

We're delighted to hear that your experience at Reliable Nissan was exceptional! Our team strives for top-notch customer service and accurate vehicle information. Thank you for choosing us and for taking the time to share your positive feedback!

July 24, 2024

It fast and really good excellent service the installation and te waiting area perfect and the staff really helpful More

by FC97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Reliable Nissan responded

We're thrilled to hear that your experience at Reliable Nissan was fast, efficient, and enjoyable! Our team strives to provide excellent service, and we're glad to hear that the installation process and waiting area met your expectations. Thank you for the kind words about our staff; we appreciate your positive feedback!

July 24, 2024

Went to pick up my truck and the job was not Completed Sensor light still flashing More

by Santi.48.chavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian Perez
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Aug 05, 2024 -

Reliable Nissan responded

Thank you for bringing this to our attention. We apologize for the inconvenience caused by the incomplete service on your truck. This is not the standard of service we aim to provide. Please reach out to our Service Director, Steve Vigil, at Svirgil@vtaig.com to discuss this matter further. Thank you for your patience and understanding.

July 21, 2024

John did great and I truly do love all our Nissans. In the past 2weeks my family has purchased 3 Nissans from your business and we will be back for more! Thank you for all you do. More

by LUV2LUV555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JT, Sammy, Zach, Braden, Sophia
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July 21, 2024

The welcome was great. But when it comes to the choice of car/prices it became an issue. I told them my budget was tight, I explained that I could only make payments below More

by NEEDEMAIL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Taylor "Nat"seway, Jayson Pohl
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Jul 29, 2024 -

Reliable Nissan responded

Thank you for taking the time to share your experience at Reliable Nissan. We sincerely apologize that your car buying experience left you feeling pressured and uncomfortable. We understand how important it is to find a vehicle that fits your budget, and creating a relaxed and transparent buying process is a top priority for our team. Please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com at your earliest convenience to discuss this further.

July 20, 2024

The staff is very professional, polite, understanding and on top of things. Thank You All More

by genesspecialtys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damian Perez
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Jul 25, 2024 -

Reliable Nissan responded

We're delighted to hear that our team provided you with such a positive experience! It's wonderful to know that our staff's professionalism and understanding made your visit enjoyable. Thank you for your kind words!

July 20, 2024

They were very helpful and very nice in what I wanted . They were quick in what they do and help me understand my new vehicle. More

by 21TSANCHEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Moya very nice sale person.Five star for him.
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Jul 25, 2024 -

Reliable Nissan responded

We're thrilled to hear that your experience at Reliable Nissan was positive! It’s wonderful to know our team was helpful, friendly, and efficient in helping you understand your new vehicle. Thank you for choosing Reliable Nissan!

July 20, 2024

PacMan (Chomp, Chomp) did great. No pressure, friendly and funny. Good experience all the way around. More

by DANSULLY612
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 25, 2024 -

Reliable Nissan responded

We appreciate you taking the time to share your positive feedback. It's wonderful to know that you had a pressure-free and enjoyable car-buying journey. Thank you for choosing Reliable Nissan!

July 20, 2024

Josh McKraken was very helpful and very polite. His assertiveness and work ethic to make sure we were taken care of was amazing. More

by nicola.ibarra09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh McKraken
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Jul 25, 2024 -

Reliable Nissan responded

We’re thrilled to hear that Josh McKraken provided such exceptional service! His dedication to ensuring your satisfaction is commendable. Thank you for choosing Reliable Nissan!

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