Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,506 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
Contact Dealership
View Awards

9951 Coors Boulevard Northwest

Albuquerque, NM

87114

Directions

By Type

Showing 1,506 reviews

November 30, 2024

Reliable Nissan is just that. . they are efficient, knowledgeable, helpful, and most of all, not pushy. More

by heidi.hasbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Heidi, thank you for the fantastic feedback! We're thrilled to hear you had a positive experience with our team. Providing knowledgeable and helpful service without pressure is our goal. We appreciate your support!

November 30, 2024

Service was great, everything is in working order thanks to mich for the great service! More

by CHRIS11ALB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Thanks, Chris! We're thrilled to hear you had a great experience. Mich is indeed a rock star! Your feedback motivates us to keep delivering top-notch service. Looking forward to seeing you again!

November 29, 2024

Reliable Nissan provides excellent service I will always bring my vehicle there Nick is always very helpful More

by gailbranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Thank you, Gail! We’re thrilled to hear you had a great experience with us. Nick is indeed a valuable part of our team, and we appreciate your trust in Reliable Nissan for your vehicle needs. Looking forward to serving you again!

November 29, 2024

Great customer service. I love the fact that everyone is so nice and helpful cheerful and goes an extra mile to keep the customer happy. More

by Luz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Luz, thanks for your wonderful feedback! We're thrilled to hear that our team made such a positive impression. Providing excellent service is our top priority, and it's great to know we hit the mark for you. We look forward to serving you again soon!

November 28, 2024

Reliable Nissan always has terrible customer service and the services for Nissan are always overpriced. More

by caraydo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Reliable Nissan responded

We strive to provide excellent service at competitive prices, so it’s disappointing to hear that you feel we’ve fallen short. We’d like the opportunity to address your concerns in more detail. Please reach out to Dominic Salazar, our General Manager, at customerrelations@reliablenissan.com.

November 28, 2024

Better communication would be appreciated. Better transparently. Better sense of urgency. Better description of what is happening. More

by romeorc93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Reliable Nissan responded

We understand how important clear communication, transparency, and urgency are when it comes to your service experience. To ensure your concerns are fully addressed and to provide further assistance, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 28, 2024

A tire rotation took 2 hours after being told it will take an hour. Went in originally for Ariya recall. They did not have update. Told me if I called i would have known even though online explains why More

by AFSGTART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Anaya
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Reliable Nissan responded

We understand how frustrating it must have been for the tire rotation to take longer than expected and for the recall update to not be available when you arrived. Scheduling appointments online should ensure a smoother experience, and we regret that wasn’t the case here. We’d like to address your concerns further and provide a resolution. Please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 28, 2024

The people were nice and helpful. This dealership showed that they wanted to work with what we asked for more then any other Nissan dealership. I did not like how I was offer the mos More

by robinsonj0505
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Thanks for your feedback, Robinson! We're glad to hear our team was helpful and accommodating. We appreciate your insights regarding the warranty options and refreshments; we’ll use this to improve our service. Your experience matters, and we’re always striving to enhance it!

November 28, 2024

David Barrera is outstanding ! He cares about people and does his best to help his customers. More

by Bob.pinonskp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Vigil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Barrera
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Bob! We’re thrilled to hear that David made such a positive impact. Our team is dedicated to providing excellent service, and it’s great to know that it shows. We appreciate your support!

November 28, 2024

I was greeted by a very friendly person that made buying a car very pleasant. More

by jhg72757
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team made your car-buying experience enjoyable. Your satisfaction means a lot to us, and we look forward to serving you again in the future!

1
...
23
24
25
...
151