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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
1,812 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,812 reviews

March 14, 2025

Service was very good but expensive. Service did not take long. Vanilla latte was great. More

by TOM.ORTIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuclalano
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Mar 17, 2025 -

Reliable Nissan responded

Thanks for your feedback, Tom! We're glad you enjoyed the service and your vanilla latte. We strive to provide quality experiences, and we appreciate your thoughts on pricing. Your insights help us continue to improve!

March 14, 2025

Excelente servicio de todos muy amables super amigables Muy atentos recomendables gracias por su ayuda More

by diazbertha26
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos de finanzas
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Mar 17, 2025 -

Reliable Nissan responded

¡Gracias, Bertha! Nos emociona saber que tuviste una experiencia tan positiva con nuestro equipo. Tus amables palabras nos motivan a seguir brindando un servicio excelente. Apreciamos tu recomendación y esperamos darte la bienvenida de nuevo pronto.

March 14, 2025

They were very prompt in let me know what I needed to do to my vehicle More

by CINDYALICE.AS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
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Mar 17, 2025 -

Reliable Nissan responded

Thanks, Cindy! We’re glad to hear you found our communication helpful. Ensuring you have all the information you need is our top priority. We appreciate your feedback and look forward to serving you again!

March 14, 2025

My experience was met with great expectations of customer service, genuine help, and knowledgeable people. More

by chelseabenally
Recommend Dealer
Yes
Employees Worked With
QA, Tiarre, and another gentleman
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Mar 17, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that our team met your expectations with top-notch service and expertise. Your experience means a lot to us, and we’re excited to keep delivering that level of support!

March 14, 2025

I would not recommend if anything needs to be done by the service department after the purchase. The service department’s communication and customer service skills is horrible don’t expect them to call you b More

by ETSAO22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Laura Myers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks for letting us know about your experience at our service department. We've noted your feedback concerning your recent service department visit and we're taking your observations into account to see where we can adjust our processes. If you'd like to discuss this further, Manny Garcia, our Service Director, is available at Mgarcia01@vtaig.com.

March 14, 2025

There was no deal I was charged too much for what I wanted and they did not have what I wanted More

by pineapplemonkey1992
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Julian
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Mar 18, 2025 -

Reliable Nissan responded

Thank you for your feedback regarding your recent experience. We understand your concerns about pricing and availability, and we appreciate you bringing this to our attention. For further assistance, please reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com.

March 14, 2025

Went for a oil change sent us back home with no oil and most likely a xxxxed engine. The worst service. More

by KYZ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

We've received your feedback regarding your recent oil change and the concerns you've raised about your vehicle. We strive to provide quality service and are eager to understand your experience fully. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com so we can discuss this in detail and take the necessary steps to address the situation.

March 14, 2025

Have purchased several vehicles there and this was the first time I was treated as a customer. More

by pompogarcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks for sharing your experience! We're thrilled to hear that you felt valued during your visit. Our goal is to provide great service to all our customers, and it’s wonderful to know we hit the mark with you. We appreciate your continued support!

March 14, 2025

Great job getting my car in and fixed quite fast. Communication was great and I received timely updates More

by smp2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a positive experience with our service and communication. Fast and efficient care is our goal, and your feedback means a lot to us. Looking forward to serving you again in the future!

March 14, 2025

Ramon was absolutely amazing. Always communicative and attentive. It was a difficult day for me and my family and he took good care if us. Amazing job. The only problems was t More

by MINDIOLAANDRES
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Ramon provided excellent service during a tough time. We appreciate your feedback about the battery cables and will ensure our team addresses this. Your satisfaction is important to us, and we're glad the car is running smoothly now!

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