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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,116 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,116 reviews

April 01, 2025

They have great, friendly service ! They also have quality products and a great selection of used cars to choose from. More

by Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Reliable Nissan responded

Thanks for the awesome feedback! We're thrilled to hear you enjoyed our service and found the perfect car. Our team works hard to provide quality options, and your support means a lot to us!

April 01, 2025

I had an appointment at 12:15. I was never checked in under my appointment time. I ended up waiting 2.5 hours for a simple oil change and tire rotation. People that arrived after m More

by KEVIN_NORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Anaya
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Apr 03, 2025 -

Reliable Nissan responded

We understand your frustration with the wait time and the check-in process. Your concerns are important to us, and we would like to address them directly. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for further assistance.

April 01, 2025

Nick was our service provider and was accommodating and went above and beyond. I appreciate everything he has done for me and my child and I will be definitely utilizing him in the future. More

by STAR.GONZALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
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Apr 03, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback, Star! We're thrilled to hear that Nick made such a positive impact. We'll be sure to pass along your kind words. Excited to serve you and your child again soon!

April 01, 2025

Very easy to work with and make a deal. Very easy finance process. We did not feel as if the dealer was playing games or wasting time. More

by samybaby57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear that you found our process smooth and transparent. Your satisfaction is our priority, and we appreciate your kind words! Looking forward to serving you again in the future.

April 01, 2025

Poor Customer Service. Outrageous diagnostic fee that was not mentioned at initial call! Unsatisfactory experience! More

by JAT3002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marissa
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Apr 03, 2025 -

Reliable Nissan responded

We understand that the diagnostic fee was not communicated clearly during your initial call, and we appreciate you bringing this to our attention. Please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com for assistance.

April 01, 2025

The service that was provided was the best service I’ve had in a long time. More

by ROUTZENJJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had such a positive experience with our service. Your satisfaction means the world to us, and we look forward to serving you again soon!

April 01, 2025

I prefer to go to nissan, but I am finding fewer reasons to do so. Oil changes are 3 times the cost than other businesses, and it's so hard to make an appointment, much less one that is quicker than 2 hours More

by mishers0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
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Apr 03, 2025 -

Reliable Nissan responded

We understand your concerns about the cost and appointment scheduling. Our goal is to provide efficient service, and we appreciate your input. For further assistance, please reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

April 01, 2025

I was attended too right away filling our paperwork was easier than before I was satisfied with the payment More

by RETAILREP12345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Esparza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Sanchez, Adrian Reynolds
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Apr 02, 2025 -

Reliable Nissan responded

Thanks! We’re thrilled to hear you had a quick and easy experience with us. Your satisfaction is our priority, and we're glad we could make the process smoother for you. We appreciate your feedback!

March 31, 2025

Had the best experience car shopping Abdul was of a lot of help and made my shopping experience a forgotten and fun. More

by deld_1111
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 01, 2025 -

Reliable Nissan responded

Thank you for the amazing feedback! We're so glad to hear that Abdul made your car shopping experience enjoyable and memorable. It's great that he could turn what can sometimes be a stressful process into something fun for you! If you need anything else, don’t hesitate to reach out!

March 31, 2025

Reliable Nissan was very helpful with getting me into a car I have been wanting for quite a while & they were able to get me into a great deal for my Nissan Z. More

by NORMAN.G0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Norman! We're thrilled to hear you found the perfect Nissan Z and got a great deal. Your satisfaction is our priority, and we appreciate your kind words about our team’s help in your car-buying journey! Enjoy your new ride!

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