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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,952 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,952 reviews

February 15, 2025

Great setvice no complaints for warranty work that was performed, work was done promptly and efficiently More

by Dddnaz@hotnail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Nick Anaya
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Feb 17, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you had a positive experience with our warranty service. Our team works hard to ensure prompt and efficient service, and it’s great to see that reflected in your experience. We appreciate your support!

February 15, 2025

When they mess up they make sure to fix the problem, which they dont mess up often. Great dealership More

by TRINITYLGRAF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Reynolds
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Feb 17, 2025 -

Reliable Nissan responded

Thanks for the awesome review, Trinity! We’re thrilled to hear you appreciate our commitment to resolving any issues. Your satisfaction is our top priority, and we’re glad you had a great experience with us. Looking forward to serving you again!

February 14, 2025

Our experience with all Reliable associates was very positive. People were friendly and engaged with all questions and concerns that we had. Phu Nguyen was especially friendly and attentive to all of ou More

by onlybrother
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen, Braden Thurston
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Feb 17, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear about your positive experience with our team, especially Phu. Our associates strive to provide excellent service, and your recommendation means the world to us. We look forward to serving you and your friends and family in the future!

February 14, 2025

The service was very top notch, Marissa took care of all my car maintenance issues. Would recommend them to others. More

by PCHONESKA920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marissa Ruiz, Nick Anaya
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Feb 17, 2025 -

Reliable Nissan responded

We're thrilled to hear Marissa provided you with top-notch service. Your recommendation means a lot to us. We look forward to assisting you with your car maintenance needs in the future!

February 14, 2025

The Staff went beyond our expectations to meet our needs in purchasing a new vehicle yesterday. More

by LLBOWLES79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Reliable Nissan responded

We’re thrilled to hear that our team exceeded your expectations! Providing excellent service is our top priority, and it's great to know you had such a positive experience. Enjoy your new vehicle!

February 14, 2025

Quick and easy service. Was kept informed and offered service while I waited. Will continue to receive my business. More

by HALFDWEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a quick and informative experience with us. Your continued support means a lot, and we look forward to serving you again soon!

February 13, 2025

David was very professional and checked out my concerns about my car every body there was nice More

by AVIS.GOODE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 17, 2025 -

Reliable Nissan responded

Thanks for the great feedback, Avis! We're thrilled to hear that David provided professional service and that our team made your experience enjoyable. We appreciate your support and look forward to assisting you again!

February 13, 2025

I received no cost estimates over $185. I was informed I could expect my car in 4-5 hours. I received no calls from Reliable. I received no return calls or information about my car in respo More

by FUSSBUDGET4
Recommend Dealer
No
Employees Worked With
There
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Feb 17, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to experience delays and a lack of communication regarding your vehicle. Keeping our customers informed throughout the service process is a priority, and we regret that this was not your experience. We would like the opportunity to address your concerns and provide more clarity on the charges and delays you encountered. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can discuss this further.

February 13, 2025

Have already rated on public site. Terrible customer service. When in for service on defective tire. Technician wanted to sell me tires instead. Car only had 5000 miles. More

by gil.lovato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 17, 2025 -

Reliable Nissan responded

It’s disappointing to hear that your experience with our service team did not meet expectations. A vehicle with only 5,000 miles should receive thorough care, and we understand your frustration regarding the recommendation for new tires instead of addressing the defective one. Customer service is a priority for us, and we would like the opportunity to discuss this further and make things right. Please reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com so we can better understand what happened.

February 13, 2025

The customer service rep was very nice. Asked lots of questions about the car that I had not thought of. Service was quick and I was informed about things that need attention soon. TV not o More

by Dario
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 17, 2025 -

Reliable Nissan responded

Thank you, Dario, for your fantastic review! We're thrilled to hear you had a positive experience with our customer service team. We appreciate your feedback about the lounge amenities and will address those issues promptly. Your insights help us improve!

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