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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,655 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,655 reviews

November 20, 2024

This has been the number 1 Service Center I’ve ever been to I bought infinity this service center is very very good polite smile, and very caring. Thank you. More

by roger.king1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil
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Nov 21, 2024 -

Reliable Nissan responded

Roger, thank you for your fantastic review! We're thrilled to hear you had such a positive experience at our service center. Our team strives to provide exceptional service, and your kind words mean a lot to us. We look forward to seeing you again!

November 19, 2024

They will help you in many ways as they could. . I got the great help from all the staff More

by cora_love19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark chavez
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Nov 20, 2024 -

Reliable Nissan responded

Thanks for your wonderful feedback! We're thrilled to hear that our team was able to assist you and provide great support. Your satisfaction means the world to us, and we look forward to helping you again in the future!

November 19, 2024

People involved worked with me to get the best deal in purchasing the vehicle. Great experience. More

by LADYAMM1
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Thurston, Cesar Chavez
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Nov 20, 2024 -

Reliable Nissan responded

Thank you for your fantastic review! We're thrilled to hear that our team helped you find the best deal on your vehicle. Your positive experience is our priority, and we appreciate you sharing it with others. Enjoy your new ride!

November 19, 2024

They fight me all the time I go change my oil. I ask them not to mess with my tire pressure the ignore my request. Even with an appointment the take 2 hours or longer to service my car. This last More

by SEDILLO753
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil
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Nov 21, 2024 -

Reliable Nissan responded

We are concerned to hear about the challenges you've faced during your visits, including the handling of your tire pressure requests, service delays, and concerns regarding tire rotation and repairs. This is not the level of service we strive to provide. To address your concerns and ensure we make things right, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 18, 2024

The staff is proactive and do the best job possible. It was simple and fast. More

by LORINA.V.DIAZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Esparza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Reliable Nissan responded

Thanks for the kind words, Lorina! We're thrilled to hear you had a positive experience with our proactive staff. Your feedback motivates us to keep improving, and we look forward to serving you again soon!

November 16, 2024

I asked for an estimate and list of what my car needed. Have not received it to this date. Only this survey! More

by Dave
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Reliable Nissan responded

Thanks for your feedback, Dave! We're thrilled to hear you enjoyed your experience, but we apologize for the oversight with your estimate. Your input is invaluable, and we’ll ensure our team follows up promptly to address your needs. We appreciate your patience!

November 16, 2024

I waited for 3-1/2 hours for a recall correction. After waiting I was informed the the recall was not loaded in to the module and I would have to come back in 2 weeks to do it all over again. More

by paulstanislawski23
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Nick Anaya
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Nov 19, 2024 -

Reliable Nissan responded

Waiting 3-1/2 hours only to find out the recall correction wasn’t completed as expected is understandably frustrating. Your time is valuable, and we regret that this situation caused such an inconvenience. To ensure your concerns are addressed thoroughly, we encourage you to reach out to Steve Vigil, our Service Director, at Svirgil@vtaig.com.

November 16, 2024

People are friendly and helpful. The dealership is clean and bright. I liked it there More

by tlucero57.tl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Vigil, Nick Anaya
Report | Print
Nov 18, 2024 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you enjoyed your visit and appreciated our team's friendliness and the dealership's atmosphere. We’re always striving to provide a positive experience and look forward to welcoming you back!

November 16, 2024

Thank you Reliable Nissan for getting my Frontier in for a Oil change at the last minute on a Friday. Your Techs did a awesome job and they were very fast getting it done. Big shout out to Dylan who took ca More

by SCLARK5555
Recommend Dealer
Yes
Employees Worked With
Dylan
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November 16, 2024

Raymond Sanchez is the best and the staff at reliable nissan go see them they make it happen More

by SARRACINO_2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with Raymond and our team at Reliable Nissan. Your feedback means a lot to us, and we appreciate you taking the time to share it. Looking forward to serving you again!

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