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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,989 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,989 reviews

February 26, 2025

Professional, detailed and courteous. Also very knowledgeable on all vehicles. Goes the extra mile for the customer More

by HICKSJ124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Gutierrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2025 -

Reliable Nissan responded

Thanks for the great feedback! We're thrilled to hear you had a positive experience with our team. Your recognition of our professionalism and dedication means a lot. We’re always here to go the extra mile for our customers!

February 26, 2025

Dylan in service was amazing! All the service employees were welcoming and attentive. All my service needs we're taking care of the same day. More

by bettyboop9990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Anaya
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Feb 27, 2025 -

Reliable Nissan responded

Thank you for your kind words! We're thrilled to hear that Dylan and our service team provided an amazing experience and took care of all your needs the same day. We appreciate your support and look forward to serving you again!

February 26, 2025

I was very surprised with the professional service that I received, Jerrit the salesman and I’m very pleased More

by Not sure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Chavez
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Feb 27, 2025 -

Reliable Nissan responded

Not sure, we’re thrilled to hear about your positive experience! Jerrit appreciates your kind words and we're glad our professional service met your expectations. Thank you for taking the time to share your feedback!

February 26, 2025

Having a new mirror installed on my Frontier Pro 4X pickup was an expensive proposition, but Reliable got the part ordered and got it installed pretty quickly. The strange thing was that the day after More

by GMAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 27, 2025 -

Reliable Nissan responded

Thanks for your feedback! We're glad to hear you had a quick installation experience. We apologize for the mix-up with the appointment call. Your satisfaction is important to us, and we'll work to ensure better communication in the future. Enjoy your new mirror!

February 26, 2025

We had our transmission replaced on our car, the parts arrived quick and the repair were finished quick. However when I went to pick up the vehicle i was directed straight to cashier, paid my bill and giv More

by DannymannyD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
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Feb 27, 2025 -

Reliable Nissan responded

We’re pleased to hear that the parts arrived quickly and the repair was completed promptly. We understand that communication is key, and we strive to ensure every customer is fully informed about their vehicle's repairs and any necessary maintenance. If you have any further questions or need additional information, please feel free to contact Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

February 26, 2025

Very quick, had a coupon and they honored it and stuck to the price! Very impressed! More

by MLGNEWMEX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear you had a great experience with us. Honoring coupons and providing quick service is what we aim for. Your satisfaction means a lot to us!

February 26, 2025

I was promised a new set of floor mats and paperwork copies of what I filled out, but I have yet to hear back. Overall experience was really well. I’m really enjoying my Nissan and I’m hoping in the fut More

by C.Archie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2025 -

Reliable Nissan responded

Thanks for the fantastic review! We're thrilled to hear you’re enjoying your Nissan. We apologize for the delay on the floor mats and paperwork. We're on it and appreciate your patience. Looking forward to assisting you with your future upgrade!

February 26, 2025

About my oil change it looks like they dont check it afterwards cuz its short a half court More

by JRTN1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2026 -

Reliable Nissan responded

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience didn’t meet your expectations—that’s never the impression we want to leave. At Reliable Nissan, we take concerns like yours seriously and would appreciate the opportunity to learn more about what happened and how we can make things right. Please reach out to us directly at 505-340-5884 so we can address your concerns personally.

February 26, 2025

Great experience, buying a car for the first time is a scary process and everyone made it super easy. Kudos to Jesse in finance More

by SAMANTHA.SALSBURY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse flores
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Feb 26, 2025 -

Reliable Nissan responded

Thanks for sharing your experience, Samantha! We're thrilled to hear that you felt supported during your first car purchase. Jesse will be happy to know his efforts made a difference. Enjoy your new ride!

February 26, 2025

Took to long to get paperwork. Had to wait for my extra key AGAIN. Last vehicle I got from you had to wait for the second key. The tint was bubbled on my passenger window. But redi More

by rena_chavarria
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Sanchez
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Feb 27, 2025 -

Reliable Nissan responded

We always strive to improve, and we apologize for any inconvenience caused. It's also concerning to hear about the tint issue on your passenger window and the seat covers not being addressed. We truly want to ensure your satisfaction, so please don’t hesitate to reach out to Dominic Salazar, General Manager, at customerrelations@reliablenissan.com so we can make it right and address any outstanding concerns.

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