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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
3,164 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 3,164 reviews

April 17, 2025

I paid about $200 for a reprogram after installing an AFR sensor, but no improvement was made on my vehicles fuel efficiency. Not sure what work, if any was done??? More

by bbillsie1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Iuculano
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Apr 21, 2025 -

Reliable Nissan responded

We understand your concern about the fuel efficiency issue after the reprogramming, and we want to make sure your experience is addressed properly. We recommend reaching out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com, who can review your situation in more detail and ensure everything was properly handled.

April 17, 2025

We had a bad experience the previous time because the dip stick was left out causing problems for the next several weeks with smell of gasoline and found that the mechanic left out the dip stick causing flui More

by MRSDRACE1
Recommend Dealer
No
Employees Worked With
David Barrera, David Barrera
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Apr 21, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to deal with lingering vehicle issues and then feel let down again during your follow-up visit. It's important to us that every guest feels confident in the care their vehicle receives, and it’s clear we fell short of your expectations. We’re especially concerned to hear about the tire rotation not being properly completed after everything that had already occurred. That’s not the level of attention to detail we strive for, especially when trust is being rebuilt. We’d really like the chance to look into this further and work toward restoring your confidence. Please feel free to reach out to Manny Garcia, our Service Director, at Mgarcia01@vtaig.com.

April 17, 2025

Keep up the good woik! !! Professional, Superior customer service skills. Friendly. Polite. Courteous. Very helpful concerning my situation. Keep up the good woik!!! More

by arms778294
Recommend Dealer
Yes
Employees Worked With
Abdul & Jesse
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Apr 21, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had such a positive experience. Your kind words about our team’s professionalism and service mean a lot to us. We’ll continue to strive for excellence every day!

April 17, 2025

If we do ever go back it’s because of Richard’s great customer service. More

by carmensalas116
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Mcclurg
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Apr 21, 2025 -

Reliable Nissan responded

Carmen, thank you for the fantastic review! We're thrilled to hear that Richard made such a positive impression. Our team is dedicated to providing excellent service, and it’s always great to know that it’s appreciated. We look forward to welcoming you back!

April 17, 2025

The service has been awesome and they have made sure to follow up with any additional things I needed help with after the sale More

by Nicos3101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Hull, Michael Jacques
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Apr 21, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear you had an awesome experience and appreciate our follow-up support. Your satisfaction is our priority, and we’re here to help anytime you need us!

April 16, 2025

The service department was completely professional and did everything in their power to get my vehicle fixed timely and without extra charges. They kept me informed the entire time I was there and made s More

by llorimart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anaya
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Apr 17, 2025 -

Reliable Nissan responded

Thank you! We’re thrilled to hear you had a positive experience with our service team. Keeping you informed and comfortable is our priority. Your feedback motivates us to keep up the great work!

April 16, 2025

Ramon provided excellent customer service. He is very knowledgeable, professional, courteous, caring, respectful, patient, good attitude, We need more employees like Sergio. More

by ASisneros995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with Ramon. His commitment to exceptional customer service truly makes a difference. We appreciate your feedback and will share your kind words with him. Your support means a lot to us!

April 16, 2025

Was able to find a same-day Saturday appointment. Appreciate the quick oil and lube service. More

by LORETTAMONTOYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Iuculano
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Apr 17, 2025 -

Reliable Nissan responded

Thanks, Loretta! We're thrilled to hear you had a great experience with our same-day service. Our team works hard to provide quick and efficient care. We look forward to seeing you again soon!

April 15, 2025

The staff was very helpful and understanding. They gave me the vehicle I wanted except better. I thought I was going in for a 2024 and walked out with a brand new 2025. The staff was accommodati More

by jamiepadilla11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phu Nguyen, Adrian Reynolds, Bryce Moen
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Apr 17, 2025 -

Reliable Nissan responded

Jamie, we're thrilled to hear about your fantastic experience! It's great to know our team exceeded your expectations and helped you drive away in a 2025 model. Your satisfaction means a lot to us. Thanks for sharing your feedback!

April 15, 2025

Courteous and feel appreciated. David was very professional and observant on some of the questions that I brought up. More

by RANTHEMAN53
Recommend Dealer
Yes
Employees Worked With
David Barrera, David Barrera
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Apr 17, 2025 -

Reliable Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear that David made you feel appreciated and addressed your questions professionally. Your satisfaction is our priority, and we look forward to serving you again!

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