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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,679 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,679 reviews

November 24, 2024

This place has excellent service wonderful and friendly staff. Everyone was so helpful and we appreciate all that was done More

by ADRIANNA_MARIE93
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback, Adrianna! We're thrilled to hear you had such a great experience with our team. We’re committed to providing excellent service, and it’s wonderful to know we met your expectations. Looking forward to welcoming you back soon!

November 23, 2024

Janay and Sophia did a great job. Getting through the process quickly and without hassle was I e of my biggest concerns and they made it very easy on me. Thank you! More

by jesse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janay Zamora
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Nov 25, 2024 -

Reliable Nissan responded

Thanks for your awesome feedback, Jesse! We're thrilled to hear that Janay and Sophia made your experience smooth and hassle-free. Your satisfaction is our priority, and we appreciate you taking the time to share your thoughts!

November 23, 2024

I am so grateful for the help crag gave me so happy with my car thank u again 🤗🤗 More

by ANGELICALOPEZ1314
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Reliable Nissan responded

Angelica, we’re thrilled to hear how happy you are with your car! It’s wonderful to know Crag made such a positive impact. Thank you for sharing your experience, and enjoy your new ride!

November 23, 2024

I had an oil change last week. The technician did not put the dipstick back in correctly. I have oil all over my brand new driveway and had to bring my car back in to fix the leak. More

by KARENROMERO2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Reliable Nissan responded

Karen, we understand how frustrating it must have been to deal with oil on your driveway and to rearrange your schedule. This is certainly not the standard of service we strive for, and we take your feedback seriously. Please reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com so we can ensure that everything is addressed properly and avoid any future issues.

November 23, 2024

The process of setting up appointment was easy and employee was curious, along with day of appointment everyone involved was professional and kind. More

by JBert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that you found the appointment setup easy and that our team made a positive impression. We strive for professionalism and kindness at every step. Looking forward to seeing you again!

November 23, 2024

I really like using your dealership. I did take my car when I was using it and my daughter did the same when she had it. However, I am disappointed because you are including a surcharge More

by mgsaavedra15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Reliable Nissan responded

Thank you for your feedback. We’re glad to hear you enjoy using our dealership. We apologize for any confusion regarding the surcharge and appreciate your input. We’re committed to transparency and will work to improve our communication moving forward. Your satisfaction is important to us!

November 23, 2024

They had my vehicle for longer than one day, which was not expected. They never called me to inform me it was going to stay overnight, either. When I got to my vehicle, my phone holder was broken into two More

by MjDUNlaP75
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ramon Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 26, 2024 -

Reliable Nissan responded

We also regret hearing about the issue with your phone holder and the lack of follow-up after your inquiry. This is certainly not the level of service we strive to provide. We would like to resolve this matter as quickly as possible, so please contact Steve Vigil, our Service Director, at Svirgil@vtaig.com, and he will work with you directly to address your concerns.

November 23, 2024

Process was smooth and non stressful. Every question was answered throughly and I love the vehicle I received. More

by NONE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Laura Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Moya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse,Flores, Nick Anaya
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Nov 25, 2024 -

Reliable Nissan responded

Thanks for your awesome review! We’re thrilled to hear that you had a smooth experience and that you love your vehicle. Our team is always here to ensure every question is answered. Enjoy your ride!

November 22, 2024

Changed my mind from negative to positive about auto dealerships very good experience will recommend it More

by jijohnso.73
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Chavez, Lanika Billie
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Nov 25, 2024 -

Reliable Nissan responded

Thanks for your feedback! We're thrilled to hear you had such a positive experience. Changing perceptions is what we aim for, and your recommendation means a lot to us. We look forward to serving you again in the future!

November 22, 2024

My car did not get fixed after paying 1300. Waste of my time and money. More

by KTAMINICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Vigil, Nick Anaya
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Nov 26, 2024 -

Reliable Nissan responded

Ensuring your vehicle is properly serviced is a top priority for us, and we regret that this was not the outcome in your case. To address this matter in detail and work towards a resolution, we encourage you to contact Steve Vigil, our Service Director, at Svirgil@vtaig.com.

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