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Reliable Nissan

Albuquerque, NM

Overview
Employees
Reviews
Vehicles
4.3
2,888 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 2,888 reviews

January 27, 2025

I was quoted a price over the phone that was not honored at the dealership. Still a great value but didn’t appreciate being lied to especially after bringing it to the service managers attention. More

by Isaiah M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Counter people were fine, not really in their control.
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Jan 28, 2025 -

Reliable Nissan responded

We understand how frustrating it must have been to be quoted a price over the phone, only to have it differ at the dealership. While we're glad to hear that you still felt you received a great value, we take your concerns seriously, and it's important to us that every customer has a clear and accurate understanding of pricing. We would love to address this further and ensure everything is aligned. Please feel free to reach out to Manny Garcia, Service Director, at Mgarcia01@vtaig.com.

January 27, 2025

My car was promptly serviced. Greg was very kind, attentive and kept me updated throughout the entire process. More

by aflucero2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Hesslegrave
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Jan 28, 2025 -

Reliable Nissan responded

Thanks for your fantastic review! We're thrilled to hear that Greg provided you with prompt and attentive service. Keeping our customers informed is a top priority for us. We appreciate your support and look forward to serving you again!

January 25, 2025

Working with reliable Nissan was a great experience again, everyone was nice and friendly. I would like to give a huge thank you to our car dealer Braden he did an excellent job in helping me into a ve More

by Sizzle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Flores 5 stars!!, Braden Thurston
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Jan 27, 2025 -

Reliable Nissan responded

Thank you! We're thrilled to hear about your positive experience with Braden and Jesse. Our team strives to provide excellent service, and it’s wonderful to know that their efforts made a difference. We appreciate your support and look forward to assisting you again!

January 25, 2025

The people I came in contact with were very nice and made me very comfortable. More

by kaywhite6159
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sophia Salazar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Reliable Nissan responded

Thanks for the wonderful feedback, Kay! We're thrilled to hear that our team made you feel comfortable. Your experience is our top priority, and we appreciate you sharing it with us!

January 24, 2025

David in the service lane was knowledgeable and friendly. He got my vehicle out sooner than anticipated. More

by PORTSJM
Recommend Dealer
Yes
Employees Worked With
David in the service lane.
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Jan 27, 2025 -

Reliable Nissan responded

Thanks for the fantastic feedback! We're thrilled to hear that David provided you with knowledgeable and friendly service. Timely assistance is always our goal, and it’s great to know we met that for you. We appreciate your support and look forward to serving you again!

January 24, 2025

Quick and easy service! I dropped off my vehicle for an oil change. They provided transportation so I didn’t have to sit and wait. What we expected to tak an hour took less More

by AVIGIL48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Anaya
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Jan 27, 2025 -

Reliable Nissan responded

Thanks for the awesome feedbacK! We're thrilled to hear you enjoyed our quick service and transportation option. Our team works hard to make your experience smooth and efficient. We appreciate your support and look forward to serving you again soon!

January 23, 2025

David was very friendly and did a great job of explaining everything. Service took less than an hour (Oil change). I have a "new to me" 2021 Armada, and this is where I will take it in for maintenance and se More

by ABQGOLFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Barrera
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Jan 27, 2025 -

Reliable Nissan responded

Thanks! We're thrilled to hear about your positive experience with David. Providing friendly and efficient service is our goal, and we're glad you're choosing us for your Armada's maintenance. Looking forward to seeing you again soon!

January 23, 2025

Braden was a good salesman , manager for sales could of been more sympathetic to our request to deal with us , his tone of voice could of been a lot nicer! and we still have them our business More

by bevcorrales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Braden Thurston
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Jan 28, 2025 -

Reliable Nissan responded

Thank you for sharing your experience. We're glad to hear that Braden provided good service, but we regret that the interaction with our sales manager did not meet your expectations. We appreciate your feedback and your decision to trust us with your business. To address your concerns further, please contact our General Manager, Dominic Salazar, at customerrelations@reliablenissan.com. Your input is important to us, and we’d like to ensure a better experience moving forward.

January 22, 2025

Everyone was very nice and they talked to me very polite, and they did the job very soon More

by cbogran03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2025 -

Reliable Nissan responded

Thanks for the wonderful review! We're thrilled to hear you had such a positive experience with our team. Your kind words about our service and efficiency mean a lot to us. We look forward to serving you again!

January 22, 2025

Communication needs to be improved. I was told my vehicle would be done within 3 days, I waited a whole 11 days. I was not given a loaner vehicle to use while my car was being worked on More

by JAMIETOSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg
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Jan 23, 2025 -

Reliable Nissan responded

We understand how important it is to have clear communication throughout the service process, and we regret that we fell short of meeting your expectations. If you'd like to discuss this matter further or have any additional concerns, please feel free to reach out to Steve Vigil, Service Director, at Svirgil@vtaig.com.

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