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Reliable Nissan

Albuquerque, NM

4.3
1,774 Reviews
Reliable Nissan is Albuquerque's Premier Dealer for New Nissan Cars and Quality Used Cars. Reliable Nissan proudly serves our neighbors around the entire Albuquerque area. Reliable Nissan prides itself on outstanding customer service, and we honor Dealership Employees who excel in Nissan Sales customer satisfaction. Reliable Nissan continues to work daily on providing every customer with the finest customer service experience attainable. Reliable Nissan grows stronger every day with new customers. We are always striving to excel in Nissan Sales and Nissan Service and Nissan Parts. We look forward to providing each customer with a unique & personalized touch that puts us among the top Nissan Dealers in the Albuquerque area.
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9951 Coors Boulevard Northwest

Albuquerque, NM

87114

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Showing 1,774 reviews

June 15, 2022

Craig Stewart, 2020 Grand Cherokee. He is awesome with customer service, he helped me find exactly what I was looking for More

by Brenda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Reliable Nissan responded

Thank you for the positive feedback, and congrats on the new car!

June 13, 2022

It was my first time purchasing a vehicle and I didn't ask for any additional things done to the vehicle. After doing first wash notice something very minor. I'm still within warranty time only had a week More

by Jesseraybrannan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Abdul Kebe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kasadi Deskin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Garcia
Jun 16, 2022 -

Reliable Nissan responded

We apologize if you feel you had a negative experience. As this review is vague, we wish to speak with you to find a solution. Please reach out to Dominic Salazar at customerrelations@reliablenissan.com to discuss what we can do to help.

Jun 16, 2022 -

Jesseraybrannan responded

Still waiting to be reached out to.... after sending me a non working number i went into car dealership so i would stop getting ignored and still feel that way....

June 09, 2022

I was a first time car buyer. .. Craig Stewart made things alot easier to understand. They say you don't know something unless you could explain it to a 6 year old. My guy goes abo More

by Jesseraybrannan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abdul Kebe
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allan (finance )
Jun 10, 2022 -

Reliable Nissan responded

Thanks for the positive review, we're glad to hear Craig was able to be knowledgeable and transparent with you. Congrats on your purchase!

June 09, 2022

My Husband and I met with Mr. Craig today and got us a brand new vehicle. He was very polite, well educated, and best of all got us into an amazing vehicle. Treated us with the up More

by Crusitavaldez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Reliable Nissan responded

Thanks for the positive review, we're glad to hear you found a vehicle you'd enjoy. Congrats on your purchase!

June 03, 2022

Kat Kreger is AMAZING! ! She worked hard in helping me get the vehicle i so wanted. I went in hoping I could get a new AWD Sports Rogue, and not only did she get it for me, More

by esquibelmaryann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anaya , Kathleen Kreger
Jun 06, 2022 -

Reliable Nissan responded

Thank you for your positive feedback!

May 31, 2022

I purchased a new 2021 Rogue from Reliable and was promised a free oil change. When I set up for appointment they gave a run around, no one would help me. Very poor service No consideration. After you More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Raymond Sanchez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Reliable Nissan responded

Pete, thank you for the feedback. We can assure when we make a promise, we do our best to fulfill those promises. This sounds like a bit of miscommunication, and we wish to speak with you in order to find a solution. Please reach out to Dominic Salazar at customerrelations@reliablenissan.com at your earliest convenience.

Jun 03, 2022 -

Pete responded

I paid to do oil change at another company since I was unable to get a sensible reason why I was scheduled for an appointment and then told it would take two to three hours maybe. Since after I purchased a new car from Reliable, I have not been treated very well. After I made purchase after hours of waiting, I checked out contract when I got home and found I was not given the promised trade in amount salesman promised and I lost out on 1000$. I tried to get it resolved calling back and was ignored after being sent around to speak to different people and finally being told to leave a message with someone who never replied. So, oil change issue was final reason for negative review.

Jun 03, 2022 -

Pete responded

Treated very good when making purchase of new vehicle and treated very badly when questioning some issues, I tried to get resolved.

May 21, 2022

Kenneth was great at Reluable Nissan. He got me into a 2018 Rogue Sport. Amazing experience More

by Chachoruben569
Recommend Dealer
Yes
Employees Worked With
Kasadi Deskin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Sorensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Reliable Nissan responded

Thank you for taking the time to leave feedback. We're happy to hear Kenneth was able to be transparent and assist you during the purchase process. We hope to see you in the future for other needs. Congratulations on the new vehicle.

May 05, 2022

Craig Stewart at Reliable Nisssan was excellent with selling me my 2022 Nissan Altima. Go see Craig he gives excellent customer service. More

by terry12344
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Reliable Nissan responded

Thanks for the positive review, congrats on the purchase!

April 30, 2022

Absolutely amazing experience with Kat at Reliable Nissan. Highly recommend her and will definitely be back when my credit score goes up!! More

by c. franklin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Kreger
May 02, 2022 -

Reliable Nissan responded

Thank you for your positive feedback, congratulations on the new vehicle!

April 12, 2022

Got a Rogue Sport. Cody Leyba was great. No pressure. My 11th car. Best experience yet. More

by c
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Bateman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Leyba
Apr 18, 2022 -

Reliable Nissan responded

Thank you for your positive review! Congrats on the new ride!

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