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Regal Acura - Service Center

Lakeland, FL

4.4
664 Reviews

664 Reviews of Regal Acura - Service Center

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July 29, 2021

Very nice and friendly people, Excellent work in customer service, especially Jessica, she was very helpful and professional. Overall, experience was surprisingly pleasant. Definitely I’d recommend it! A More

by gisela.pacheco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Welcoming lady outside—super nice and servicial, Jessica Torres
Aug 02, 2021 -

Regal Acura responded

Thank you Gisela! We love Jessica and Nilda (our greeter/porter)

July 26, 2021

Outstanding work by Meagan. She stayed in contact with me and made sure the job was completed and that I was totally taken care of. More

by horsemen_1psaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Jul 27, 2021 -

Regal Acura responded

Thank you for the awesome review!

July 22, 2021

Quick, three services are done in under 3 hours, nicely prices, trustworthy service. No issues over the last two years. Grateful for the great transparency. More

by rodandstaff99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Taylor
Jul 23, 2021 -

Regal Acura responded

Thanks, we look forward to helping you service your vehicle again :)

July 18, 2021

Levi/service advisor was very helpful/friendly. Courtesy transportation was very timely. Driver was courteous and friendly. Check in process was also timely. Service performed as expected/no hidden charges More

by Dianaa67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
Jul 19, 2021 -

Regal Acura responded

Thank you Diana

July 14, 2021

Christy is the best alway helpful very nice if you want fast and good service go see her she will take good care of you!! More

by LINDA.BOMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2021 -

Regal Acura responded

Thank you Linda, glad to hear you were happy with your service visit.

July 09, 2021

The service man was very kind and helpfull. He helped to install mates and box up the original carpet mats in the box. Really appreciated his extra efforts. More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sinnerard, Jessica Torres
Jul 12, 2021 -

Regal Acura responded

Thank you Maggie!

July 07, 2021

Ray is the best service person around he always goes out of his way to make you are happy with the service and he did everything he could to please you More

by LINDAKBROCK1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Regal Acura responded

Thank you Linda! We agree Ray always goes above and beyond for his customers :)

July 07, 2021

Regal is the place to go if you want personalized service. They greet you by name and walk you through all the services needed. Overall, we have been really satisfied with Regal. It’s worth the drive More

by Davmoha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Sinnerard, Jessica Torres
Jul 08, 2021 -

Regal Acura responded

Thank you for your loyalty to Regal!

July 07, 2021

Chrissy gave awesome service! The service was fast and the waiting area was comfortable and gave great options while waiting! Love Ladies Tuesday! Thank you! More

by KBENDORF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Regal Acura responded

We love Ladies Tuesday as well and are so glad that you were able to utilize it :)

July 06, 2021

Rob Young has done a great job for me for the last 20 years. I do think it's rude to insist that a customer write a minimum 25 words? More

by LARRYSHEARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Young
Jul 08, 2021 -

Regal Acura responded

Unfortunately we dont have any control over the minimum word requirement, but we do appreciate you taking the time to leave us feedback Larry!

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