Regal Acura - Service Center

Meghan was honest, polite and helpful. She kept me informed about what was happening and/or what happened with the service of my car - I did not feel forgotten. informed about what was happening and/or what happened with the service of my car - I did not feel forgotten. More

Rob Young has been our service advisor since 2002 (?) when we bought our first Acura. We have always appreciated his attention to details. Now that we are in our third Acura, we are thankful for the serv when we bought our first Acura. We have always appreciated his attention to details. Now that we are in our third Acura, we are thankful for the service he provides. More

First visit was a disaster but rescheduled service went well. Christie was the best. I want her to be my service rep all the time well. Christie was the best. I want her to be my service rep all the time More

Great service. Quick turnaround. Awesome people. Provided courtesy driver David who was great. Jonathan and Shawn in sales helped make my experience the best with no pressure while answering all questions I courtesy driver David who was great. Jonathan and Shawn in sales helped make my experience the best with no pressure while answering all questions I had. More

Terrible service center. Made an appointment. When I arrived I was told it was at least a four hour wait. Wish I had not purchased my car from this dealer arrived I was told it was at least a four hour wait. Wish I had not purchased my car from this dealer More

My wife was very disappointed when service was performed the mechanic left black marks on the light interior on the door handle seats and center compartment. My wife was very disappointed the mechanic left black marks on the light interior on the door handle seats and center compartment. My wife was very disappointed More

I purchased my Acura RDX from your dealership in 2014 and have been very satisfied with the vehicle and service you provide. I was recently offered 18,000 trade in for a new model. have been very satisfied with the vehicle and service you provide. I was recently offered 18,000 trade in for a new model. More

I have been very happy with the service I have received each time I have visited Regal Lakeland. My service advisor has been Mr. Ray and I feel like he goes above and beyond each time I work with him. each time I have visited Regal Lakeland. My service advisor has been Mr. Ray and I feel like he goes above and beyond each time I work with him. More

Understaffed. Does not answer phone calls or return calls for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept for car update. Poor follow up with insurance companies. Had to wait 1 month for the insurance to get documents from acura service dept More

They are very professional and efficient.To make an They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. T They are very professional and efficient. To make an appointment is very easy and timely. And then they are very on time for the service as well. The work that they do is top notch. The vehicle is extremely clean when they finish. More