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Regal Acura - Service Center

Lakeland, FL

4.4
664 Reviews

664 Reviews of Regal Acura - Service Center

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December 16, 2022

Friendly service staff and car was ready in the quoted time frame. Comfortable sitting area. More

by jcadd00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Dec 19, 2022 -

Regal Acura responded

Thank you for choosing Regal Acura!

December 10, 2022

My initial service in the service dept a few years ago was terrible, I had a guy that completely ignored me, was rude and I felt like maybe even prejudice/racist. I requested a different service manager, More

by renailmike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Acura responded

We are so glad you gave us another chance & ended up with Chrissy! Thank you for choosing Regal Acura, see you next time 😁

December 08, 2022

Ray Talyor Service Advisor is FANTASTIC - Wouldn't deal with anyone else - He is courteous, professional and an all-around great person. :-) More

by debbie lascola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Acura responded

Thank you for choosing Regal Acura!

December 08, 2022

The staff is extremely kind and friendly. My vehicle situation is frustrating because it’s the third time having the vehicle towed there for the same issue. More

by WILLEYPRATT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Acura responded

We apologize for the inconvenience & will have management look into thi

December 06, 2022

Manager and assistant quickly answer my questions and had oil change and rotated tires too. They discussed future items that need to be addressed too. More

by Dmessenger@islc.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Regal Acura responded

Thank you for choosing Regal Acura!

November 23, 2022

Good service! Trust our SUV car to no other service department. We will return when needed More

by Gwen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Nov 26, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

November 18, 2022

Regal of Lakeland makes their customers feel cared about and listen to. Thank you Regal. More

by Wffloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

November 13, 2022

As always excellent service Love Ray Taylor and Greg the Mechanic I have had my car service with regal 15 years or more More

by MSQUEENBEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura for 15 years 😁

November 12, 2022

Always attentive and cordial. They are a calming force when something goes wrong. We’ll done More

by BETHDICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Young
Nov 26, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

November 10, 2022

Great service center and also people work there are Aldo good. I really appreciate you all. Thank You More

by ASHISH PATEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Barnes
Nov 26, 2022 -

Regal Acura responded

Thanks for choosing Regal Acura!

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