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Regal Acura

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.6
797 Reviews
If you're shopping for a new, used, or certified pre-owned Acura vehicle in Central Florida, shop at an Acura dealer. At Regal Acura, FL, our sales team is here to help you find the right Acura for you, and to make the financing or leasing process simple and stress-free. We have a wide selection of Acura vehicles in stock, including all models in many trim levels, colors, and configurations. Regal Acura proudly serves the communities of Brandon, Tampa, Orlando, Kissimmee, and Ocala, FL. Whether you?re shopping for a new or used Acura sedan like the TLX or RDX, or a crossover SUV like the MDX, be sure to visit Regal Acura.
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2615 Lakeland Hills Blvd

Lakeland, FL

33805

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Showing 797 reviews

February 10, 2023

I was having an issue with my car vibrating when I drive then stop , so they fix the rear brakes but it was still doing it ,so they had me bring it back and made sure I didn’t leave until the vibrating stop More

by BREJOYCE3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris , Rob and Ray in the service department are all amazing .
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Apr 04, 2023 -

Regal Acura responded

Thanks for choosing Regal Acura!

February 03, 2023

Very unpleasant experience. I had an appointment to get something replaced and the dealership didn't even bother to order the part. And then wasn't willing to offer a rental. Th More

by Melissa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcy
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Feb 03, 2023 -

Regal Acura responded

Melissa, I apologize that the experience you had with us was less than exceptional. We strive to provide fair, honest and unmatched service. I would like to know more about what transpired during your service visit and provide you with a resolution to turn this experience around. Please contact me at your earliest convenience. Levi Dillard - Service Manager 863-577-3133 or levi.d@regallakeland.com

February 02, 2023

Slow, and not as friendly as expected for new client, based on your ads depicting friendliness and quick service. More

by pmbrown47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra Sandoval
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Feb 02, 2023 -

pmbrown47 responded

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January 24, 2023

Good job with the service. Christy is the best, so easy to schedule your appointment. More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Regal Acura responded

So glad to hear that everything was perfect! Thank you for your feedback on Chrissy!

January 22, 2023

The service centers employees were very nice. The service representative was informative. They got me in and out in a timely manner. More

by jonesoshea33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2023 -

Regal Acura responded

So glad to hear that everything was perfect!

January 22, 2023

Ray and the service team take great care of me and make it a quick and convenient experience! More

by Waterrpage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Regal Acura responded

We are glad to hear it went smoothly!

January 21, 2023

I'm never disappointed when I bring my car there for service. Thank you for all you do and, keeping me updated on my vehicle. More

by sharon.elshabazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrissy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2023 -

Regal Acura responded

So glad to hear that everything was perfect! Thank you for the feedback!

January 11, 2023

Very pleased with Austin. Oil and filter change and multipoint took 1 1/2hrs, seemed a little long. More

by Lamargd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Feb 03, 2023 -

Regal Acura responded

We are glad that Austin helped make your experience with Regal a little bit better! However we do apologize for the wait time it took.

January 08, 2023

Rob Young is the best advisor on the planet and you know it , please give him a raise!!! More

by SNIPERDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi Dillard
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Jan 09, 2023 -

Regal Acura responded

We think he is pretty great too! Thanks for choosing Regal Acura!

January 08, 2023

This is the 6th car I have bought from Regal. I bought my first car at 18 with them! They have always taken care of me! More

by CATFUTCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2023 -

Regal Acura responded

That's AWESOME, thank you for choosing Regal Acura again 😁

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