Red McCombs Hyundai Northwest

Roberto Zarate deserves a 5 star rating. He was professional and straight forward in delivering bad news when the vehicle took longer than normal to pick up. I appreciated his honesty and be He was professional and straight forward in delivering bad news when the vehicle took longer than normal to pick up. I appreciated his honesty and being up front with me. He deserves a bonus or at the very least recognition for his commitment to the highest levels of service Mike Carvey More

Always a great experience. Staff is so welcoming and professional. 4th car bought from them Staff is so welcoming and professional. 4th car bought from them More

It was good experience. Everyone was friendly and helpful. Thanks for making my appointment so easy Everyone was friendly and helpful. Thanks for making my appointment so easy More

The service department was great, initial encounter with sales manager left much to be desired! sales manager left much to be desired! More

Have always been treated well from personnel from the service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, co service department, my associate has been J.C. over the last couple of visits for both me and my spouses vehicle. He has always been professional, courteous and simply OUTSTANDING! Highly satisfied in all aspects of care! More

Very friendly efficient service. Things are a little scrambled while they remodel but quality service was still available. Things are a little scrambled while they remodel but quality service was still available. More

I recently bought a new car, the sales person was very knowledgeable, friendly and knew all the ins and out of all the vehicles we looked at. I traded my old vehicle 2018 santa fe sport ultimum with 3300 knowledgeable, friendly and knew all the ins and out of all the vehicles we looked at. I traded my old vehicle 2018 santa fe sport ultimum with 33000 miles on it and I also had a handicap lift for my scooter. The reason I gave them 3 stars is because I had to take the lift off my old vehicle my self. Im a 60 yr old 100% disable veteran and what I disliked was that all the staff that were outside looking at their phones would just look at me and none of them offered me any assistance whatsoever, I was in extreme pain for about four days after that. I thought their service department would take care of taking the lift off but guess I was completely wrong. I think they were too afraid to maybe break a nail or mess up the hair. Very disappointed, Dissatisfied and extremely unhappy customer. More

4th attempt to get a second fob! First 3 times, orders for fob were not made, although I called and also went in person to the service department for the order. Fob was for brand ne First 3 times, orders for fob were not made, although I called and also went in person to the service department for the order. Fob was for brand new car and I had an authorization letter to get a second one. Previous attempts to get a fob: Online/web scheduling referred me to make a call because system had overwhelming traffic. Service department doesn’t return calls or won’t pick up. Made appointment in person but fob wasn’t in after I gave 5 weeks time when the fob supposed to be in. Called again for appointment and finally someone picked up and I asked about my 2nd fob and appointment. She put me on hold for over 25 minutes and when she picked up, she said “you still there?”. No apologies for leaving me on the phone that long. At my appointment, what should have taken 10 minutes to program a 2nd fob took over 2 1/2 hours. My car was just sitting there so I asked what’s going on. Mechanic forgot to let someone know that my car was ready and he drove somewhere to get spare parts so he wasn’t at the shop. And that is the reason why Im giving a 1 star rating. More

They were super helpful, answered all of my questions, and had a very professional sales staff and had a very professional sales staff More

It was an interesting experience putting psi inflection glove, warranty blessings to work in mighty new car. glove, warranty blessings to work in mighty new car. More