Back

Red McCombs Hyundai Northwest - Service Center

San Antonio, TX

4.2
451 Reviews

451 Reviews of Red McCombs Hyundai Northwest - Service Center

Sort by
July 26, 2024

This new dealership is nice and clean. The workers/salesman work very fast and efficient More

by NATALIEAGUILAR0821
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bentley and joseph
July 25, 2024

Service was good but I have to recommend the service people to contact the customers to give updates on the cars. My last service experience, I had to follow up w/ the service person Red McCombs assigne More

by sgentile05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert Pena
July 24, 2024

Although I had made an appointment online, they did not have record of it. They told me wait time would be about 2 hours. Once I showed them my confirmation, they brought the wait time to about an hour. More

by Aguirreliz86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn't deal with a sales person for this visit
July 24, 2024

They fixed my fender perfect. Turnaround was only a few days. Only thing negative would be lack of follow up. Keep me inform of the status. More

by devante27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gilbert
July 24, 2024

Car was towed in for dead battery. Great communication by phone with repair progress and cost. The service was fast and well done, highly recommend! More

by vlfpaf26130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Pena and cashier were only 2 people I had contact with. If cashier was Alyssa, she was very good.
July 23, 2024

The service provided was top-notch and top level. Will definitely be a Red McCombs for life. More

by rpbc927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricie - Service Department
July 23, 2024

I have a warranty issue that I have had to escalate to Hyundai America. Besides that my car has been in the shop for over 4 weeks on two visits for the same problem. They need to fix the cars they hav More

by KRYSZAK810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
July 22, 2024

Always great service. Our appointment time slot is given, a text reminder is sent and once we get to the dealership the car is taken in for its service on a timely basis. More

by Yguerrero4503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
July 21, 2024

They were very helpful and courteous. They sent a very nice young man, Alex, to pick me up when my car was ready. Made it so easy to take care of the recall part that my car needed. Thank More

by CZOLIVE45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Esteves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think his name was Gilbert Pena in service department and Alex
July 21, 2024

Very friendly customer service. We did have one draw back. Have a noise from air conditioner that was mot there, when we came in for service on Saturday. More

by JHTEALER
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Don't remember name in service dept.
1
...