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Red McCombs Hyundai Northwest
San Antonio, TX
1,401 Reviews
Red McCombs Hyundai Northwest
At Red McCombs Hyundai Northwest, we have a passion for people and cars. The Red McCombs Automotive Group has been a part of the San Antonio community since 1957, and we're proud to say that 50 years and three generations of the McCombs family later, our love for our staff, community and business has only grown. Our Hyundai dealership in San Antonio, TX, is dedicated to serving your automotive needs, and our A+ rating from the Better Business Bureau proves it. Winning the Texas Treasure Business Award for providing employment to Texas citizens for at least 50 years has meant the world to us, because we know that without our staff and customers, we'd lose our purpose.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,401 reviews
September 28, 2023
I took my Sonata Hybrid in for diagnostics that would intermittently cause the car to shut down and require the 12 volt reset. The Service Advisors were very courteous and great at explaining issues when intermittently cause the car to shut down and require the 12 volt reset. The Service Advisors were very courteous and great at explaining issues when I would show up on site, however, I had to show up several times to get an update. They were always too busy to speak with me over the phone. Also, the backlog for the diagnostics was almost 8 weeks. I had to leave my car on site for 8 weeks as their insurance would not allow me to sign up for diagnostics, then bring the car in when they were ready for it. I could have used a rental, but would only be reimbursed for it if they determined that the issue was under warranty. In all, the personnel are courteous and helpful, but either understaffed or unable to provide the service needed for the product. Unfortunately, other dealerships are also suffering from this malady as well. More
by joesz71
Verified CustomerEmployees Worked With
September 27, 2023
very courteous and very knowledgeable . answered all my questions and was very patient said i could call him anytime. answered all my questions and was very patient said i could call him anytime. More
by Bencg36
September 26, 2023
People are very friendly they made sure I fully understood everything before signing all the paperwork. Thanks Israel, Michael, Ken understood everything before signing all the paperwork. Thanks Israel, Michael, Ken More
by Jesse.cavazos1
Employees Worked With
September 23, 2023
Excellent staff! Knowledgeable, professional and courteous. Service is always completed quickly and efficiently. Service staff always good explain work to be complet Knowledgeable, professional and courteous. Service is always completed quickly and efficiently. Service staff always good explain work to be completed More
by oly749
Employees Worked With
Eddy in the Service Department. Five stars
September 22, 2023
Always a great experience with the service department. I feel that my car is taken care of and service department does a great job with maintaining my vehicles. Always a pleasure I feel that my car is taken care of and service department does a great job with maintaining my vehicles. Always a pleasure More
by IACAMPOS51
September 22, 2023
The customer service was really nice but having to wait a month to get my car back was no fun. They also had no loaner cars. month to get my car back was no fun. They also had no loaner cars. More
by nadine.hernandez
September 21, 2023
Great peeps! The place is going to be awesome when they get it finished. Very courteous all the way through the entire process. Robert treated us wonderfully. The place is going to be awesome when they get it finished. Very courteous all the way through the entire process. Robert treated us wonderfully. More
by mikebalcer
Employees Worked With
Robert
