Red McCombs Hyundai Northwest

Went the extra mile to get my car work done under warranty, even going back and doing rework. Excellent service warranty, even going back and doing rework. Excellent service More

The problem was analyzed, recognized and fixed in a very efficient manner. Eddie was very helpful and kept us informed every step of the way. efficient manner. Eddie was very helpful and kept us informed every step of the way. More

Great experience, love my new palisade ask for Jordan in sales he will take care of you sales he will take care of you More

Rene was awesome. My family has bough 4 cars from him in the last couple of years and he is a great advocate in looking out for you. The finance department was also gr My family has bough 4 cars from him in the last couple of years and he is a great advocate in looking out for you. The finance department was also great this time. Very personable and explained all my options and contracts very well. More

Great customer service! Clean, comfortable service lounge! Ease of scheduling maintenance online or by phone. Clean, comfortable service lounge! Ease of scheduling maintenance online or by phone. More

Staff is always very friendly and professional and get the job done! Gilbert has been very helpful. the job done! Gilbert has been very helpful. More

Convenient location. Good inventory. Friendly staff. Nice new showroom. Nice customer waiting area with drinks and snacks. Good inventory. Friendly staff. Nice new showroom. Nice customer waiting area with drinks and snacks. More

Amazing service, the front desk staff had an answer to every question and the service was done in a timely manner. every question and the service was done in a timely manner. More

Eddie and the service team always have great customer service and treat customers with professionalism and care. service and treat customers with professionalism and care. More

The reason why I would not recommend is because on my first appointment a week prior, the computers were down no one bothered to call me prior to my appointment. I showed up to my appointment only to fin first appointment a week prior, the computers were down no one bothered to call me prior to my appointment. I showed up to my appointment only to find out they can't work on my car. Secondly, when rescheduling the appointment I was told my car would need to be kept for several days because they would not be able to work on it right away. It was for a recall. The anti theft update. What is the point of an appointment if they can't work on my car for several days? The service department is just a mess. The day of the rescheduled appointment turns out it would be done later that day. Completely different information. Then when my car was completed the employee who brought my car handed me keys that were not mine. She left my car keys in the ignition and handed me a random key fob. Luckily I noticed before driving away. The employee had no idea she did that. Lastly, the sticker that was put on the passenger and driver's windows does the anti theft update was put on sloppy its very crooked. There was no effort to even attempt to try to put on straight. Both stickers on each side are somewhat of an eyesore. Just loopy work and lack of professionalism. More