Red McCombs Hyundai Northwest

They got me what I was looking for and what I wanted at the best price. the best price. More

Outstanding treatment, great selling practices and customer service. All the details I wanted were instantly available. customer service. All the details I wanted were instantly available. More

Service was good, cannot complain about that. I took it in for regular maintenance and they did a good job. However, when I start the car, there is a "vinegar" smell coming from the air ducts I took it in for regular maintenance and they did a good job. However, when I start the car, there is a "vinegar" smell coming from the air ducts and I asked if they could look at it, I was told that they had an opening to check it out in 2 weeks but that I would have to leave the car with them for the whole 2 weeks so they could look into it. Really? What kind of service is this? More

Great service, very courteous personnel, love what yo hav done with the facility’s upgrade. done with the facility’s upgrade. More

I was pleased with the service and response from Edward Soliz gave me during this scheduled service. Soliz gave me during this scheduled service. More

Hyundai Northwest and Gilbert's team were absolute lifesavers! Seriously, they went above and beyond to take care of our Tucson and get us back on the road. Gilbert is truly a rock star – I’m forever lifesavers! Seriously, they went above and beyond to take care of our Tucson and get us back on the road. Gilbert is truly a rock star – I’m forever grateful for the fantastic and caring service. Would absolutely recommend and return for any future needs. Five stars all the way! More

Great customer service, helped us with every step and answered all of our questions. Thank you for your help! answered all of our questions. Thank you for your help! More

The service was fast and the waiting area was great. The service people were friendly. The service people were friendly. More

Excellent customer service as always from their sales and service departments. This is my fourth vehicle purchased from Hyundai Northwest and I will continue to be a loyal customer. I definitely recommend th service departments. This is my fourth vehicle purchased from Hyundai Northwest and I will continue to be a loyal customer. I definitely recommend this dealership. More

My service agent was very nice and helpful. I believe my frustrations were out of his control but still frustrating. I came in for maintenance service and added a state inspection. After 2 h I believe my frustrations were out of his control but still frustrating. I came in for maintenance service and added a state inspection. After 2 hours in your waiting room, I was told I could not get the inspection due to a system being down. Two hours for an oil change and system check is too long. Your new waiting area is nice but with an appointment, I don't believe customers should have to wait that long. I drive in from Fredericksburg so my options are limited. I require several recalls but was told I would have to leave the car for a couple of days! Maybe y'all should consider a loner in these situations. My last two cars were an Audi and an Acura and both dealerships offered loaners. It was nice! Good service is key to where I buy a car. So, all that to say, I thought my Gilbert was very nice and as helpful as he could be, but was possibly limited in the service/timing he could provide. Thanks for listening. More