Red McCombs Hyundai Northwest

I asked if all recalls had been taken care of, salesman said yes. It had not been taken care of. Salesman also said a broken latch on seat would be fixed. It was not. Car was delivered with a half tank said yes. It had not been taken care of. Salesman also said a broken latch on seat would be fixed. It was not. Car was delivered with a half tank of gas and kind of washed and one key. There are other things but running out of space. More

Car Sales Consultant Raul was amazing to work with he was patient, informative and worked with great tenacity in advacating on my behalf for the best possible deal. His hard work is greatly appreciated! patient, informative and worked with great tenacity in advacating on my behalf for the best possible deal. His hard work is greatly appreciated! More

your team was fast and accurate, my vehicle was completed in a timely manner. keep up the amazing work in a timely manner. keep up the amazing work More

8 HOURS! !! For a simple trade was ridiculous. Gained a star for courtesy of staff but overall experience rates “never again!” Hidden fees built into deal work !! For a simple trade was ridiculous. Gained a star for courtesy of staff but overall experience rates “never again!” Hidden fees built into deal worksheet and then the finance guy tried to work me over on his numbers. They delay you and try to wear you down so they can frustrate the customer into just signing whatever they push at you by the end of the transaction. Buyer beware! Pack a lunch! Bring your A-game or just go somewhere else. More

I booked a 90,000 mile maintenance online for my Hyundai Sonata hybrid which their website indicated would be around $480.00. When I brought my car in I told them that is what I wanted. I was later told by Sonata hybrid which their website indicated would be around $480.00. When I brought my car in I told them that is what I wanted. I was later told by service that they needed to do a Cool Sys Flush, EFI Svc. and a Transmission flush and an oil change. I made the mistake of trusting them that I needed these. This came to $994.38. They did not do the service that I had originally booked service for as suggested by the manufacturers maintenance schedule. So I still need ALL of that. Nowhere in the maintenance log does it suggest the "flushes" that Red McCombs service did. I feel like this was a bait and switch! I will NOT be buying another vehicle from Red McCombs Hyundai again. The service has been below par and I want a company I can trust to be able to provide service honestly. I feel like when they see an elderly women, they took advantage of my lack of car knowledge. More

person lied. car i was buying had water in one of the lights told as we were looking at it it needs to be fixed. never heard from him . went to get plates told hi car i was buying had water in one of the lights told as we were looking at it it needs to be fixed. never heard from him . went to get plates told him again, never heard from him. i called to ask for a supervisor was told he was not aware of the light. finally i had to take the car in and they told me they would wash it for me upon picking it up. i left with the dirtiest car. I was very disappointed with the communication and actual customer concern he had for me. i will not go back to that particular dealership. More

After telling the salesperson exactly what I was looking for a 2024 with AWD in order to make use of the special financing being offered, I was brought a 2025 with no AWD and assured that they would be able for a 2024 with AWD in order to make use of the special financing being offered, I was brought a 2025 with no AWD and assured that they would be able to match the financing I was looking for. The salesperson was not particularly attentive. We told him that a part of the car appeared broken, and he showed very little concern. He repeatedly left my wife and I alone with the vehicle for stretches of upwards of 15 minutes. I made it clear that because I had my children with me, I could not spend a long time at the dealership, but he continued to employ the tactic of making us wait. We ended up staying at the dealership for over 3 hours and didn't even buy a car. When we got to financing, the mileage in the paperwork was wrong and they wouldn't let me see the vehicle to confirm the mileage and VIN, which made us very uncomfortable. Once we were in financing, we were told that the special financing didn't apply to what we were looking at and they wouldn't be able to match the rate we had come in for. Again, after having been there for hours, they continued to play the game of going back and forth with their manager despite being told exactly what monthly payment we were comfortable with and refused to show us a price breakdown until we signed, so we ended up walking away. The only redeeming quality is that several of the other salespeople we interacted with were very friendly and attentive, even going so far as to setting up our toddler in a vehicle in the showroom to keep them entertained after we had been waiting for so long. Overall, the people we worked with used tactics that wasted our time and made us pretty uncomfortable, so be on your toes if you choose to use this dealership. More

Our dealer was amazing and helpful when it came to translating to spanish for my wife. translating to spanish for my wife. More

The staff was friendly and the facility was clean, had no problem finding what I wanted. problem finding what I wanted. More

The staff was very professional and they took good care of me. Oscar and Rene was awesome to work with of me. Oscar and Rene was awesome to work with More