Red McCombs Hyundai Northwest
San Antonio, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Poor communication. Had car for over a week (thought about waiting there for a recall.) Was supposed to check tire pressure and I got a flat! Had car for over a week (thought about waiting there for a recall.) Was supposed to check tire pressure and I got a flat! More
Employees are nice and pleasant. There are many opportunities for improvement for communication among employees and with their customers. There are many opportunities for improvement for communication among employees and with their customers. More
Helpful but not pushy staff. Made sure we found exactly what we were looking for. Made sure we found exactly what we were looking for. More
Went in dropped of my car ,got it back within the time frame ! Excellent! Perfext frame ! Excellent! Perfext More
From beginning to end, this dealership made car purchasing easy & fun! Everyone was kind, patient and there was absolutely no pressure during the car buying experience. Would definitely recommend purchasing easy & fun! Everyone was kind, patient and there was absolutely no pressure during the car buying experience. Would definitely recommend if you are looking for a great vehicle at an excellent price! More
When my engine was repair the repair team damaged my fron bumper. Aka broke the click on the driver side that hold it in place. They attempted to fix it on 2 seperate days and all for my to drive home and se bumper. Aka broke the click on the driver side that hold it in place. They attempted to fix it on 2 seperate days and all for my to drive home and see it didn't hold. Then I was expecting a call to schedule a 3rd time a repair man called and said they are not responsible because I damaged the car bumper myself. Untrue. Still waiting on Patrick steven to call. I've been expecting a call from over a week. More
I was taken in at the appointment time (actually earlier as I arrived 20' prior to the time) and was met by a very polite young man who did all the preliminaries promptly and escorted me to the clean, comfo as I arrived 20' prior to the time) and was met by a very polite young man who did all the preliminaries promptly and escorted me to the clean, comfortable seating of the wait room. offering me a variety of liquids and munchies. I was there for maybe an hour or so and enjoyed the ambience. My car was serviced as per my request and i was on my way, very happy with the experience. My one critique (thus 4-Stars and not 5) was that, after sitting for some time, I wanted to try the coffee. But to my chagrin, it was empty. I had noticed that several employees kept using the machine (as opposed to just two or three customers) so I would suggest that the employees be made aware that the machine be kept re-filled? More
Raul our salesman was A+. The finance partner, Oscar Fernando, was awesome too. Took the time to explain their warranty packages. Overall, it was a quick and efficient buying The finance partner, Oscar Fernando, was awesome too. Took the time to explain their warranty packages. Overall, it was a quick and efficient buying process. For buyers who know what they want, you can be in and out within 1-2 hours tops. More
Took 3 weeks to get my car back and dealership service issue kept car longer than expected issue kept car longer than expected More