Red McCombs Hyundai Northwest

They fixed my car in a short time. Front desk is so approachable and friendly. Front desk is so approachable and friendly. More

I called a week or two before and asked for a service appointment. I was asked when I wanted to come in. I choose 7:00 am on 6/19. I received two reminders for that appointment. My husband dropped the ca appointment. I was asked when I wanted to come in. I choose 7:00 am on 6/19. I received two reminders for that appointment. My husband dropped the car off thinking he would hear back later that day. Long story short, i returned from a trip 12 days later and still no car. Husband had contacted G in the service department by email and phone. He was told there were priorities ahead on my Tucson. He didn’t know when they would get to my car. Since all I wanted was the check engine light turned off, I went and got the car myself on 7/2. It looked as if the car had been sitting untouched all this time. A couple days later I open the back to find the plastic undercarriage cover in the trunk. I called and left a message about bringing the car back and having the piece reinstalled while I waited, no reply. First of all just tell me you’re swamped and can’t look at my car for a month. Don’t ask me when I want to come in. This is terrible customer service. This 2022 Tucson is the fifth Hyundai our family has had, two came from Red McCombs. Don’t tell me you have priorities ahead of mine. Better rethink that “At Red McCombs we’ll do whatever it takes.” More

Great customer service and very informative with what’s going on with the car. Thanks going on with the car. Thanks More

Rene made the process easy and painless. I have purchased from here before and the experience is always excellent. I have purchased from here before and the experience is always excellent. More

Excellent customer service! Super attentive, and listen to exactly what I was looking for. 10/10 Super attentive, and listen to exactly what I was looking for. 10/10 More

Everyone at the dealership was very helpfull from the manager Mr.Martínez to the salesmen Joseph to the accountant manger. Any question or concern have been answered very professionally and helpful car w manager Mr.Martínez to the salesmen Joseph to the accountant manger. Any question or concern have been answered very professionally and helpful car was super ready and clean when received and fuel was at max. Paper work was delivered by a flash drive having all signed papers in it. Also knowing that Joseph my salesman is available to help me at any time needed is such a great feeling that makes me know this dealership cares alot for their costumer. I’m happy and satisfied of my purchase and will happen again for sure! More

My 2015 Sonata Sport required a whole lot of warranty covered work. Bentley Uhl was extremely patient with my request concerning the status on my vehicle. covered work. Bentley Uhl was extremely patient with my request concerning the status on my vehicle. More

Very knowledgeable and patient sales staff. They took the time needed to answer all our questions. They took the time needed to answer all our questions. More

Everything went smooth. Went in for a tire losing air. There was a screw in it They fixed it. Went in for a tire losing air. There was a screw in it They fixed it. More

Thomas Bundick did an excellent job of explaining all the maintenance accomplished and and answered several of our operational questions. Look forward to working with him again maintenance accomplished and and answered several of our operational questions. Look forward to working with him again More