Ray Catena Lexus of Freehold

Excellent service. Courteous and patient staff members. For starters, I choose to drive approximately 2 hours to receive the quality of service that I receive from Ray Catena Lexus of Freehold. The technici For starters, I choose to drive approximately 2 hours to receive the quality of service that I receive from Ray Catena Lexus of Freehold. The technicians are always smiling and ready to assist me when I pull into the bay. The service technicians explain the expectations and if I have called ahead, they have made the requested arrangements to meet my busy schedule (i.e. loaner vehicle, ordering tires, etc.). I always have a good experience with the staff members and quality of the work on my vehicle. More

Excellent Customer Service Giuseppe was courteous and helpful. I wanted a specific loaner for a new model I was contemplating buying and Giuseppe made it happen. He also connect Giuseppe was courteous and helpful. I wanted a specific loaner for a new model I was contemplating buying and Giuseppe made it happen. He also connected me with a great salesman! More

Pleasant people Even though I bought my car at a different dealership (out of state), the people at Ray Catena in Freehold have been so pleasant and professional. Th Even though I bought my car at a different dealership (out of state), the people at Ray Catena in Freehold have been so pleasant and professional. The first time my car was due for service, Joe Curcio met me with a big smile, explained everything that would be done that day, and then alerted me when the work was finished. Everyone I've encountered there has been helpful and polite. More

Excellent Service Advisor and Amazing Customer Service Eric W. as service advisor is just truly amazing! He is so customer service focused, available no matter what the issue, and seeks to resolve it to th Eric W. as service advisor is just truly amazing! He is so customer service focused, available no matter what the issue, and seeks to resolve it to the customer's satisfaction. His knowledge of the auto industry is helpful in educating consumers regarding their service issues. HIs follow up is par excellent! He is always willing to take the time to assist in whatever way possible. I could not ask for a better service experience than I receive at Ray Catena Lexus of Freehold! Thank you Eric! More

Consistently Professional We have been dealing with Ray Catena Lexus, specifically the sales rep Bernard Tremblay for many years. Bernard and the team at Ray Catena have been r We have been dealing with Ray Catena Lexus, specifically the sales rep Bernard Tremblay for many years. Bernard and the team at Ray Catena have been responsive to our needs and delivered on providing us with quality auto's at competitive prices for many years - which is why we keep going back. We couldn't ask to be associated with a more professional team of experts. We highly recommend them. More

Joe Curcio Jr - service advisor Joe is always very attentive to my service needs, patient, thoroughly explains what needs to be done and why. He shows passion for his work and pleasi Joe is always very attentive to my service needs, patient, thoroughly explains what needs to be done and why. He shows passion for his work and pleasing the customer. I have never had to wait beyond the estimated time of repair that he quotes and he ensures I am satisfied prior to me leaving. I aways ask for Joe because I know I will be treated politely and my service needs will be taken care of. I never take my car anywhere else for service except to Lexus of Freehold. I trust their work and service adisors More

Fantastic service Joe C. Jr. was thorough with explaining everything, the bill was itemized. Joe was very articulate and answered all my questions. I was pleased with t Joe C. Jr. was thorough with explaining everything, the bill was itemized. Joe was very articulate and answered all my questions. I was pleased with the entire service and would come back again. More

Best service Joe Curcio Jr is the best ever! He is very honest, able to explain everything about my car and what it needs. And my car is always done within a timel Joe Curcio Jr is the best ever! He is very honest, able to explain everything about my car and what it needs. And my car is always done within a timely manner. More

Honest I leased a 2016 Lexus RX 350. The service person that I deal with all the time is Joe Curcio, he always makes me aware of what needs to be done. I leased a 2016 Lexus RX 350. The service person that I deal with all the time is Joe Curcio, he always makes me aware of what needs to be done. Never pressures me and makes me feel at home. Whenever service is promised it is always ready. He is a man of his word. My salesman Rob Fishman also a very honest man and he helped me make my decision. Again no pressure. I am very happy with the Ray Catena dealership. More

Outstanding Giuseppe was extremely helpful. He definitely went Above and beyond helping us with our service visit. He definitely knows his business and has pride Giuseppe was extremely helpful. He definitely went Above and beyond helping us with our service visit. He definitely knows his business and has pride in his work . More