Ray Catena Lexus of Freehold
Freehold, NJ
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1,125 Reviews of Ray Catena Lexus of Freehold
Flavio was the person who responded to me since Oct. 2010 when I started to inquire about Lexus car. This was followed with a phone call to my house. I did not feel pressured. He was consistent in giving me when I started to inquire about Lexus car. This was followed with a phone call to my house. I did not feel pressured. He was consistent in giving me update on new certified car arrivals (RX 350) by sending me e-mails. Finally in Nov. 2010, I met him to test drive the car.A very professional and patient gentleman. Very nice. My husband was not into buying this car and I was suprised he gave me the go to buy. He likes Flavio too. He is just a great salesman and am very sure he is a good family man too with his actions you can tell he is genuine. He is highly recommended. I have already mentioned his name to a friend. Right now, we are loving our RX 350, looks like a brand new car. More
This was the first time I had done an internet search for a new car availbility/pricing and while I received several replies from various dealers, Ray Catena was by far the best pricing and this was obtained a new car availbility/pricing and while I received several replies from various dealers, Ray Catena was by far the best pricing and this was obtained without hassle. Delivery and paperwork were also very easy - just dealt directly with the salesperson (Flavio) with no separate Finance room. It was worth the extra drive for me in this case. More
We previously purchased our 2008 Lexus ES350 from another dealer, which is nearer to our home. When it came time to purchase our 2011 Lexus RX350, Flavio (Ray Catena of Freehold) was the most responsive to dealer, which is nearer to our home. When it came time to purchase our 2011 Lexus RX350, Flavio (Ray Catena of Freehold) was the most responsive to my email inquiries and once we visited the showroom, we purchased our car the same day. The purchase was friendly and without any sort of pressure. I usually dread a new car purchase but Flavio made this a pleasure, so we can really enjoy our new car. More
The sales representative (Flavio Pinnheiro) is professional, friendly, and very helpful. All my questions and conserns were addressed in full. The general dealership setting is nice and comfortabl professional, friendly, and very helpful. All my questions and conserns were addressed in full. The general dealership setting is nice and comfortable. It was a very good overall expierence. I was shopping at a BMW dealership at the same time. Lexus user experence beats BWM about 50% More
The sales process was very low key. There wasn't a rush to get the car right away. I was able to bring my wife back and than make a decision. I would recommend this dealership to friends. The customer serv to get the car right away. I was able to bring my wife back and than make a decision. I would recommend this dealership to friends. The customer service area is very appealing and different from anyother dealership. More