Ray Catena Lexus of Freehold
Freehold, NJ
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1,125 Reviews of Ray Catena Lexus of Freehold
I was in Maryland and had a flat, and when I showed up to a pepp boy dealer the Mechanic there broke my key to the wheel lock, and could not remove the wheel, I called Chris and he talked to the guy and told a pepp boy dealer the Mechanic there broke my key to the wheel lock, and could not remove the wheel, I called Chris and he talked to the guy and told him what to do to fix the problem until I can get to NJ and Lexus can take care of it,this all happened at 8pm which is way beyond working hours for Chris, and today I went to the dealer in Freehold and they changed all the locks and gave me a new key, and they were so helpful and wonderful. They are the best, I would not use any other dealer. More
My wife and I have bought and leased many vehicles over the years. We started leasing our Lexus' in 2000 from Rich Majewski. We have followed him to Freehold for many reasons. He and his team have been not the years. We started leasing our Lexus' in 2000 from Rich Majewski. We have followed him to Freehold for many reasons. He and his team have been nothing less than perfect. We are always treated with the utmost professionalism, kindness and courtesy. Gary Lach is the sales person who takes care of us now and has been just as gracious. We have sent many of our family, friends and acquaintances to buy from Ray Catena and will continue to praise them. More
My name is David, and I recently went into Ray Catena Lexus of Freehold to buy a luxury car. I was greeted by a salesman working there named Neil Platt. He was very friendly and gave several recommendati Lexus of Freehold to buy a luxury car. I was greeted by a salesman working there named Neil Platt. He was very friendly and gave several recommendations on cars that were in my price range. He showed me the cars and listed all the unique features on the cars that were shown to me. I did not feel the least bit pressured to buy a car from Ray Catena Lexus of Freehold. In fact, the warm environment of the dealership and the knowledgeable salesman I dealt with influenced my decision to buy a car from there. More
Lexus makes a quality product, and Ray Catena stands behind this product. I have only ever had very helpful, conscientious people to deal with over the years, and this time was no exception. Anyone ca behind this product. I have only ever had very helpful, conscientious people to deal with over the years, and this time was no exception. Anyone can build a luxury car, but that doesn't equate to a great experience if the dealership isn't what it should be. This dealership is everything you hope for when buying a vehicle. More
My priorities for leasing my third Lexus from Ray Catena were: Professionism, integrity and knowledge. Richard exceeded my expectations through out the transaction. Chris and his service department was ins were: Professionism, integrity and knowledge. Richard exceeded my expectations through out the transaction. Chris and his service department was instrumental in completing the deal. I have and will recommend Ray Catena again. More
I have bought numerous cars in the past with much anxiety. All my experiences were not nearly as pleasant as the the one I experienced at Ray Catena Lexis in Freehold. Jeff Ferdinand made the experi anxiety. All my experiences were not nearly as pleasant as the the one I experienced at Ray Catena Lexis in Freehold. Jeff Ferdinand made the experince an absolute pleasure. He was patient, extremly knowledgeable and honest. I have reccomended him several times since my purchase. Jeff is by far, the best car salesman I ever dealt with. More
I have purchased multiple Lexus automobiles from Ray Catena over the years and have found that the sales process very customer friendly. When service is required the service staff does any outstanding j Catena over the years and have found that the sales process very customer friendly. When service is required the service staff does any outstanding job in a timely manner. Why go any place else to purchase a car when they do it all right the first time. More
I have had the pleasure of purchasing all my vehicles since 1995 from Bernard Tremblay of Ray Catena Lexus of Freehold and formerly of Ray Catena of Monmouth. When they opened the Freehold store Bernard since 1995 from Bernard Tremblay of Ray Catena Lexus of Freehold and formerly of Ray Catena of Monmouth. When they opened the Freehold store Bernard became a founding salesman there. I have always found Bernard to have the highest ethical business standards and the patience of a saint. You have to understand that I can take up to 2 years to research a vehicle purchase before I actually purchase and then keep my cars for a long time. I still drive my 1997 SC300 daily which Bernard custom ordered for me to my specific requirements. Bernard also sold my wife her 1995 ES300 and 2004 RX330 (which she currently drives daily). I would be remiss if I did not also mention Christopher Gioffre, the Ray Catena Lexus Freehold Service Manager who has personally looked after all our vehicles all these years and treated them like they were his very own. As you can tell by now I have been very satisfied with both Bernard and Chris and I look forward to doing business with them in the future and wish them all the success they richly deserve. More
I enjoyed my experience at this dealership. I was immediately greeted by a staff member and was introduced to your sales representative, Jeff. He is the exact opposite of the negative perception of c immediately greeted by a staff member and was introduced to your sales representative, Jeff. He is the exact opposite of the negative perception of car salesman. What a breath of fresh air! He did not pressure me at all, and was very personable. He knows your product very well and was eager to explain everything I needed to know. I would highly recommend him and this dealership. More
I dealt with Neil Platt, he was very knowlegeable on the vehicle I was looking at and extemely pleasant to deal with. He took his time with me and did not pressure me into buying something I wasnt intereste vehicle I was looking at and extemely pleasant to deal with. He took his time with me and did not pressure me into buying something I wasnt interested in. Neil was also able to help me purchase a car within my price range. I have bought a few luxury cars in the past and will be coming back to your dealearship to purchase future cars. Thank you. Lynn More