Ray Catena Lexus of Freehold

I have been buying cars (mostly luxury) for the past 30 plus years and this was the most enjoyable and professional experience I have had. Lloyd was my sales person and Joel is the sale manager. On a scale plus years and this was the most enjoyable and professional experience I have had. Lloyd was my sales person and Joel is the sale manager. On a scale of 1-10 I would rate their performance as a 15. Lloyd was the best sales person I have had the pleasure of dealing with. He was always available and able to answer all of my questions. His knowlwdge of the car I leased (the new GS350) was terrific. It is a very stae of the art car and he knew it inside and out. After delivery he called to see if I had any questions and he set up a training session at the dealership.I would recomment him to anyone looking to buy or lease a Lexus. Joel was equally great to deal with. Not pushy and totally professional. Both are a credit to the industry and to the Ray Catena organization. I can't wait to work with on my next Lexus. Norman Mashin More

I Just Loved Ray Catena dealership so much. My salesman, Neil Platt was a very pleasant, no haggling, no pressure salesman. He listened, showed much patience and gave me a deal I was very pleased with. I ad Neil Platt was a very pleasant, no haggling, no pressure salesman. He listened, showed much patience and gave me a deal I was very pleased with. I admired mostly his honestly and the fact that everything was explained in detail with no hidden or costly surprises in the end. Mr Platt was more than a pleasure to do business with. I never had such a great experience at a car dealership before and I owe that mostly to Neil Platt. In conclusion, Neil patiently showed me in full detail how to program and use every thing inside my 2012 ES350 and didn't rush me out like many salepeople do after you purchase the car. What a fantastic Salesman!!!! The dealership is awesome with plenty to eat and drink. You are very relaxed at all times and they go the extra miles to make your experience comfortable. Awesome Dealership More

I have been buying autos from Bernard for quite a while. He has always provided the best car buying experience available. The over all dealer personal from service to support does an outstanding job. He has always provided the best car buying experience available. The over all dealer personal from service to support does an outstanding job. More

My salesman, Lloyd, was freindly and professional. He made me feel comfortable the moment I met him. He is the reason I bought the vehicle at Ray Catena Lexus and he is the reason I will get all my servi made me feel comfortable the moment I met him. He is the reason I bought the vehicle at Ray Catena Lexus and he is the reason I will get all my services at Ray Catena Lexus. Lloyd was a gentleman. He made me feel confident that I was purchasing the right vehicle at the right dealership. I look forward to doing business with him in the future. More

We received outstanding service, while buying Lexus RX350. Sales representative Steve was very professional and patient, went above and beyond to finalize the deal. Truly amazing experience, regardless RX350. Sales representative Steve was very professional and patient, went above and beyond to finalize the deal. Truly amazing experience, regardless of the fact that we live in New York we definitely coming back for our next Lexus. The whole deal was done over the phone and completed with no strings attached. Bravo! More

Neil was knowledgeable and was very helpful in helping us make a wise and informed decision for which vehicle to buy. He took his time and after 2 test drives on the RX30 and SE350 he gave us the us make a wise and informed decision for which vehicle to buy. He took his time and after 2 test drives on the RX30 and SE350 he gave us the best deal that we wanted and he helped explain the advantages of the car and the terms of the financing was clear and informative More

We have been a Ray Catena Lexus customer for over 15 years. We just took delivery of our sixth Lexus. It is a pleasure dealing with Ray Catena Lexus. Our salesperson, Bernard Tremblay, has provided u years. We just took delivery of our sixth Lexus. It is a pleasure dealing with Ray Catena Lexus. Our salesperson, Bernard Tremblay, has provided us with consistent excellent service, which is the reason we return again and again. He is knowledgeable, professional, courteous and is one of the reasons we choose to lease our vehicles from Ray Catena Lexus. We know we have many choices, but we are more than satisfied with the service we receive from Bernard at Ray Catena Lexus of Freehold. Their service department is also exceptional and they take great pride in treating their customers right. I highly recommend this dealership and Bernard if you are in the market for a Lexus. The cars speak for themselves, but Bernard and the rest of the staff make sure the entire experience is as pleasant as it can be. Thank you! More

I was recommended to Ray Catena from a family member. I had been deciding between a Mercedes and Lexus. I went to Catena at Freehold and met with Gary Lach. It was the best sales experience I have had i had been deciding between a Mercedes and Lexus. I went to Catena at Freehold and met with Gary Lach. It was the best sales experience I have had in purchasing a luxury vehicle. I have not had any problems whatsover with my vehicle. I get prompt and friendly service everytime I visit the dealership. Gary continually follows up with me to ensure I am satisfied with the vehicle and dealership. I would highly recommend Ray Catena and Gary Lach for the purchase of your next luxury car. More

Gary has sold me two autos over the past four years. His attention to the sales process and concerns form him during maintenance periods have been superb.I have highly recommended him to friends and relativ attention to the sales process and concerns form him during maintenance periods have been superb.I have highly recommended him to friends and relatives and they have also confirmed my praise. More

I had a 08 Lexus RX 350 and wanted to trade and buy 2012 Lexus RX 350. I visited the Ray Catena dealership in Freehold and spoke to Gary, and he was supposed to follow-up and he never did. After Christmas Lexus RX 350. I visited the Ray Catena dealership in Freehold and spoke to Gary, and he was supposed to follow-up and he never did. After Christmas season, i filled truecar.com and listed Ray Catena dealership. Gary called and said he will call back w/innventory and prices, but he never called. I called few times and left a messages but never to get a call back. I wnet and bought a Audi Q5 at Princeton Audi. They have a fabulous sales team at Princeton Audi and was very happy with the sales experience at the Princeton Audi dealership. I was actually advised by Carl Aloi (I believe Ray knows him) to call Ray and explain the situation, but it is hard to get hold of owners. Hopefully the delership will correct the problems, so they truely represent the scores that are shown on the score card. More