Ray Catena Lexus of Freehold

Last month, I purchased a CPO IS 250. We decided on a CPO vehicle due to the "rigorous" inspection. In the beginning of the purchase process, our sales guy was great. When we met him in person, he was CPO vehicle due to the "rigorous" inspection. In the beginning of the purchase process, our sales guy was great. When we met him in person, he was friendly. However, we our confidence of the certification process has been extremely poor. I question whether or not the inspection was really done and the maintenance records are true. On the first day we received the car, the oil maintenance level indicator warning light popped up. The sales person, Ed, reassured me that it was done. Then we noticed that the auxillary audio input was not working properly. I contacted the sales person and he said it would be covered under warranty. I then noticed that a roof trim piece (covering from the front to back of the driver side roof was missing). I contact my sales person several times (at least 5 times with pictures), and he never responded back; unprofessional. Then when I took my car for a state inspection (i live in PA, dealer is in NJ), the state inspector said that the rear brake pad needs replacing. Our windshield wipers are also worn. Why is it that the certification process missed all these items? Did I really purchase a inspected car or was a premium just placed and the CPO label slapped on? Why is that my questions are being ignored? My sales person stressed the importance of a good rating on the survey. I cannot in good conscience give a good rating if my responses are being ignored. I understand that this is a used car, but I also was under the impression that a "CPO" vehicle would not be missing a roof trim, oil indicator light coming on (doubtful oil was even changed now), worn rear brake pads and windshield wipers), and unfunctional auxillary input. More

We could not be more pleased with our buying experience at Ray Catena Freehold, Steve S, was professional, courteous, and helpful. The manager, Joel Cohen, was personable and knowledgeable. If you are l at Ray Catena Freehold, Steve S, was professional, courteous, and helpful. The manager, Joel Cohen, was personable and knowledgeable. If you are looking for a new Lexus, look no further than the team at Ray Catena in Freehold. More

Bernard is the consummate Professional. He knows his cars and he knows his customers. He spent a lot of time explaining the new technology to me on several test drives of the new CT hybrid. i was also impres and he knows his customers. He spent a lot of time explaining the new technology to me on several test drives of the new CT hybrid. i was also impressed by his knowledge of several other brands of hybrid vehicles. These are the main reasons that I and my wife have bought 5 cars from him. He makes the car buying experience simple and enjoyable. I certainly think he is the best automobile salesman I ever met. He has my highest recommendation. More

I was fortunate enough to work with a very professional salesman in David Vosper. He was extremely patient and answered all my questions without question. I expected the usual sales pitch and run around I salesman in David Vosper. He was extremely patient and answered all my questions without question. I expected the usual sales pitch and run around I had experienced at other dealers but not so with this young man. He made me feel very comfortable. I purchased a new 2013 RX350 and absolutely feel like I was treated very fair with both the new vehicle price and the trade in value of my car. If the service department is anywhere like the front of the building, which I will find out on my first scheduled service appointment, then I hit a home run. I would recommend Ray Catena Lexus to anyone. Make your appointment with Dave Vosper, you won't be sorry! More

I have purchased 6 cars from this dealer and will continue to do so and refer as many people as i can, my experience has and has always been excellent! My salesman LLOYD RUBENSTEIN is very frindly, k continue to do so and refer as many people as i can, my experience has and has always been excellent! My salesman LLOYD RUBENSTEIN is very frindly, knowledgable and very helpful with any questions i have ever had. I woud rate Ray catena lexus of freehold a 100%. Thank you for letting me leave my comments. Yours truely a VERY happy owner of a 2012 RX 350! More

This was my third Lexus, but my first experience with Ray Catena in Freehold. Dave Vosper (sales) and Joel Cohen (manager) were so easy to deal with that it literally took me less than 30 minutes to lease a Catena in Freehold. Dave Vosper (sales) and Joel Cohen (manager) were so easy to deal with that it literally took me less than 30 minutes to lease a new car at a great price. I will definitely recommend both to all my friends and will absolutely be back at Ray Catena for other purchases. More

Loyalty, Respect, & Family. These words have many definitions’ but to my family and myself they mean everything. Like many of you reading this, these three simple words usually do not go together wh definitions’ but to my family and myself they mean everything. Like many of you reading this, these three simple words usually do not go together when talking about an auto dealership. Well I can tell you they do and Lexus of Freehold lives and breathes these simple words. From my 1st Lexus to now a 6th in just over 3 years, Lloyd Rubenstein, Richard Majewski, Christopher Gioffre, and I cannot forget Joel and Duke, live by these words. This last purchase was for my mother. She had a 2009 RX lease that was coming to an end. After looking at other vehicles, she knew nothing would compare to a Lexus. Not only was it just another RX but also it came with knowing she would be taken care of. I do not know about you, but when your mother says, I love dealing with everyone at Freehold, they make me fell like family and I will be taken care of. I have no worries and neither should you about working with Lloyd and the rest of the Lexus of Freehold family. I know in less then two years, my wife and I will be on our 7th and 8th Lexus. At this point I do not even waste my time looking at other dealerships. I know I will be taken care of and to me that represents loyalty, respect and family. More

To all: I have purchased 4 Lexus RX vehiches from To all: I have purchased 4 Lexus RX vehiches from Bernard @ Ray Catena Lexus to date. Repeat business is proof in and of itself. This time I deci To all: I have purchased 4 Lexus RX vehiches from Bernard @ Ray Catena Lexus to date. Repeat business is proof in and of itself. This time I decided to purchase a "Certified" RX 350 b/c my last 2004 RX 330 went 330K miles before it went to it's resting place. I continue to recomend Lexus, the dealership Ray Catena for all services provided and Bernard Trembley for being professional and a pleasure to deal with. Greg P More

After visiting numerous dealerships (Audi, BMW, Acura, and 2 other Lexus dealerships), I was extremely impressed with this particular dealership (Ray Catena lexus in Freehold). The other dealerships gave and 2 other Lexus dealerships), I was extremely impressed with this particular dealership (Ray Catena lexus in Freehold). The other dealerships gave the usual feeling of trying to make an immediate sale, downplaying my other car options, and really just making it seem as if I had to by the car at that time, if not the offer would not stand. After visiting Ray Catena and dealing with Ed, I was smiling the entire weekend (and I hadn't even made the purchase yet). They were extremely welcoming, very professional, honest and upfront about everything, and have been very supportive even after we already closed the sale. Ed was one of the most honest car salesmen I've ever met, more of a friend looking to help you rather than pushing you to purchase the vehicle. He kept telling me to take my time, and that I could always come back and he would be more than happy to help me. Everything he said that would be the case, ended up to be the case, and they went above and beyond making sure I was comfortable with everything before any paperwork was done. A separate (much closer/more convenient) Lexus dealership even attempted to run my credit before we had discussed pricing.. My experience at Ray Catena was the exact opposite. They made it apparent that they were more interested in a long term customer rather than making an instant "pressured" sale. I can now say I will be a long time customer of theirs, and I couldn't give a better recommendation for Ed P. I'm surprised he is a car salesman and not a trainer for car salesman. Outstanding! He changed my view of the whole "car buying" process. More

We have always been very pleased with our interactions with everyone at Ray Catena Lexus of Freehold. Our sales rep, Bernard Tremblay, was extremely helpful. We would recommend this dealership very highly with everyone at Ray Catena Lexus of Freehold. Our sales rep, Bernard Tremblay, was extremely helpful. We would recommend this dealership very highly. Our experience was excellent. More