Ray Catena Lexus of Freehold

Anthony restored my faith in Lexus again! He was absolutely wonderful , informative and I did not feel pressured. He seemed genuinely concerned about my previous experience and made this experience absolutely wonderful , informative and I did not feel pressured. He seemed genuinely concerned about my previous experience and made this experience memorable! Thanks for all your help Anthony !! More

The dealership truly goes above and beyond for the customer. Service is clearly their goal and they achieve it with flying colors. Anthony Bruno was my sales person, he was very knowledgeable, patient customer. Service is clearly their goal and they achieve it with flying colors. Anthony Bruno was my sales person, he was very knowledgeable, patient with any issues that were on my end, and truly guided me on my decisions, and didn't "sell" me on anything I didn't want. Joel, the sales manager, greeted me personally and added a level of communication to the entire process that most dealerships do not. This eliminated that alienating feeling of the dealer disappearing behind the curtain that occurs everywhere else. Spencer was my delivery consultant and in a short period of time that he had he went over the RX350 from top to bottom and taught me how to adjust everything from the seat to the lighting timers. Overall this was a wonderful experience and I will definitely come back and recommend others do the same. More

A great selection of CPO cars and a no-pressure approach made buying the 2011 RX-350 a pleasure instead of a chore. Anthony Bruno was great to work with and helped us find a deal that made sense on the car made buying the 2011 RX-350 a pleasure instead of a chore. Anthony Bruno was great to work with and helped us find a deal that made sense on the car we wanted. The quality of the CPO preparation was the best I've ever seen. Each and every CPO car was close to perfect - looking like brand new cars. It was a choice between a BMW X3 and the RX-350. Same years, same models, same prices - in this case the dealer and salesman made the difference. So far I've stopped by the other Ray Catena store in Ocean Twsp once for a free car-wash, and found the service and friendliness of the service department to be great. Next time I'll have to find an excuse to head out to Freehold again. Thanks again Anthony! My wife loves the car. More

My wife and I appreciated Anthony's professionalism. He cared and took a lot of time (as much as we needed) showing us how to use the new car. Sometimes, after a car is purchased the sales staff can ru He cared and took a lot of time (as much as we needed) showing us how to use the new car. Sometimes, after a car is purchased the sales staff can rush you at the end of the day and not really give you all the time you need to understand the new car features...blue tooth, computer, etc. Anthony was patient and helpful and truly wanted us to have a great experience. He downloaded (within seconds !) my wife's ipod, set up the blue tooth etc. More

Excellent sales Service and Price.no pressure ,Would recommend them to anyone.Neil took the time to explain all options.This is my second Lexus would not go anywhere else. recommend them to anyone.Neil took the time to explain all options.This is my second Lexus would not go anywhere else. More

Lease was up on 2010 Lexus and went to dealership to discuss leasing a 2012 Lexus. Had leased two other cars from Jeff Ferdinand and went back to him. Extremely helpful and accommodating. Made for a ver discuss leasing a 2012 Lexus. Had leased two other cars from Jeff Ferdinand and went back to him. Extremely helpful and accommodating. Made for a very good experience and I would definitely recommend him and the dealership to anyone considering a Lexus. More

Went in on a whim to research, and possibly test drive a CPO RX 350. Dave met us at the door, and immediately made us comfortable and at ease. He lkistened to our needs/wants, and was informative about th CPO RX 350. Dave met us at the door, and immediately made us comfortable and at ease. He lkistened to our needs/wants, and was informative about the car and its features. All of this happened in a very low-pressure environment. After an hour or so, I had left buying a car, at a price right about what I was looking to pay. Overall, a pretty great experience. More

This is my fourth Lexus with Jeff & Ray Catena of Freehold, he always go above and beyond. My family would never think of going anywhere else - why would we? You get quality service and care from thi Freehold, he always go above and beyond. My family would never think of going anywhere else - why would we? You get quality service and care from this dealership. I highly recommend this dealership and this salesman to anyone who wishes to own or lease a Lexus! More

This is the second Lexus we purchased from this dealer. As expectations were set high by our first purchase in 2009, our recent visit did not disappoint. The buying experience of our new 2013 ES was quite As expectations were set high by our first purchase in 2009, our recent visit did not disappoint. The buying experience of our new 2013 ES was quite pleasant, quick and efficient. Salesman Dave Vosper was knowledgeable and helpful. We would definitely buy another vehicle from this dealer. More

Last month, I purchased a CPO IS 250. We decided on a CPO vehicle due to the "rigorous" inspection. In the beginning of the purchase process, our sales guy was great. When we met him in person, he was CPO vehicle due to the "rigorous" inspection. In the beginning of the purchase process, our sales guy was great. When we met him in person, he was friendly. However, we our confidence of the certification process has been extremely poor. I question whether or not the inspection was really done and the maintenance records are true. On the first day we received the car, the oil maintenance level indicator warning light popped up. The sales person, Ed, reassured me that it was done. Then we noticed that the auxillary audio input was not working properly. I contacted the sales person and he said it would be covered under warranty. I then noticed that a roof trim piece (covering from the front to back of the driver side roof was missing). I contact my sales person several times (at least 5 times with pictures), and he never responded back; unprofessional. Then when I took my car for a state inspection (i live in PA, dealer is in NJ), the state inspector said that the rear brake pad needs replacing. Our windshield wipers are also worn. Why is it that the certification process missed all these items? Did I really purchase a inspected car or was a premium just placed and the CPO label slapped on? Why is that my questions are being ignored? My sales person stressed the importance of a good rating on the survey. I cannot in good conscience give a good rating if my responses are being ignored. I understand that this is a used car, but I also was under the impression that a "CPO" vehicle would not be missing a roof trim, oil indicator light coming on (doubtful oil was even changed now), worn rear brake pads and windshield wipers), and unfunctional auxillary input. More