Ray Catena Lexus of Freehold

Anthony and all other staff were amazing. This was Our Anthony and all other staff were amazing. This was Our first time at this dealer but we were so impressed. I would definitely recommend this dealer Anthony and all other staff were amazing. This was Our first time at this dealer but we were so impressed. I would definitely recommend this dealer to all my family and friends. The service was absolutely exceptional. They treated Us as if we were long time customers and now we will be. I would choose ray catena dealers over any others! They offered us a great deal that was within our budget and affordable. More

Ray Catena provides superior service and value. Working with Neil was wonderful. The dealership is part of the reason I stay loyal to the brand. with Neil was wonderful. The dealership is part of the reason I stay loyal to the brand. More

After going to another dealership and having a less than satisfactory experience, I ended up at Ray Catena Lexus. I placed an initial call, found out that they did have the vehicle that I was looking at in satisfactory experience, I ended up at Ray Catena Lexus. I placed an initial call, found out that they did have the vehicle that I was looking at in stock, and setup an initial appointment. with Anthony Bruno to see the vehicle. Anthony was incredibly helpful - he outlined the new vehicle to me in great detail, and we were able to conclude the deal within an hour. He's a great guy to work with. Overall, he was perfect to work with and I definitely recommend him to anyone who wants the ideal buying experience. He will help you, isn't pushy, and can answer any and all questions. That and he's a fantastic guy. Kudos to Ray Catena Lexus and a sincere "Thank you!" to Anthony Bruno for helping me get my dream vehicle!!! More

Anthony Bruono was an outstanding sales advisor. He was very smart in reviewing records from previous owner and contacting them. When he sent a letter I immediatedly responded as I was looking to lease a very smart in reviewing records from previous owner and contacting them. When he sent a letter I immediatedly responded as I was looking to lease a new car. I made an appointment but decided to come in a day earlier. Anthony was available and very gracious to met with me. He asked key questions and I told him it was very important to me that was an active listener. I had leased a ES350 several years ago and was possibly interested in another one. We went for a test drive and he reviewed the various options. I was extremely impressed with his genuine kindness and professionalism. I truly enjoyed the time with him. aWe laughed and took care of business in a great way. He was cordial and offered refreshments. I've purchased cars for more than forty plus years and I can say with sincerity and integrity he was a true gem.. His gentle nature and great smile helped close the deal. More

Dave Vaspor has a wonderful demeanor and was an excellent sales person. In addition to that he was not a pushy salesman he made my wife and I feel very comfortable. Any questions we had Dave answered them a sales person. In addition to that he was not a pushy salesman he made my wife and I feel very comfortable. Any questions we had Dave answered them all without hesitation. As regards to the dealership itself the show room was huge as well as immaculate. Everyone was warm and friendly as if you were already part of the Lexus family hands down. I would like to invite all who are interested in purchasing a Lexus to go to Lexus of freehold and I promise you, you will not be disappointed. More

Anthony Bruno was extremely pleasant and helpful. He offered a lot of information and answered all my questions. There was no hard selling or any pressure, and he made selecting and buying a car a pleas offered a lot of information and answered all my questions. There was no hard selling or any pressure, and he made selecting and buying a car a pleasant experience. He showed me how everything works, and made me feel confident that I understood how everything in the car operates. He explained the benefits of buying through Ray Catena and the services they offer in mauntaining the car. More

This is my first Lexus RX 350, My Salesman Christopher Tobiens was truly AWESOME to deal with, he took the time explain everything to me and if I had a question that was unable to be answered he made sure Tobiens was truly AWESOME to deal with, he took the time explain everything to me and if I had a question that was unable to be answered he made sure he got that answer. Neil helped explain some questions that I had and I can not tell you how happy I am with my Purchase both salesmen were truly great with me. I have Purchase new cars before and I have to say this was the first time that I felt NO PRESSURE, I felt that they both were only interested in making sure I was happy. I am honored to have purchased a car from them and I am happy to be part of the RAY CATENA Dealership. Thank you for your honestly, time and caring ways it will keep me as a customer for a long time. If you are looking to buy a Lexus make sure you go to Ray Catena of Freehold and ask for Chris Tobiens Or Neil you will not be disappointed. Thank you from the bottom of my heart...Gina Besignano More

We leased from Ray Catena Lexus of Freehold before so we knew how great the service and expeience was there. Then we leased a Mercedes ML350 from a dealership is Freehold. The experience was less than sat knew how great the service and expeience was there. Then we leased a Mercedes ML350 from a dealership is Freehold. The experience was less than satisfactory everytime we went there. They should make all their sales people and managers go visit Ray Catena Lexus in Freehold to get a good lesson on how to treat customers. We did go to Mercedes again to check out the new ML350 and we were never approached or asked if someone could help us. The dealership was empty at the time. So we left. Since we had such a good experience before with Ray Catena Lexus of Freehold, we were confident that we would continue to have a great service. Neil Platt, our salesman, was friendly, but not pushy. We definintely appreciated that. He was wonderful and very informative. Before leasing our new Lexus, we went to several other car dealership of other makes of cars just to compare and see what was out there. One dealership continues to harass us every other day for over 3 weeks now. They leave messages, emails, etc. They are from the old school of selling cars. Customers are smarter than these salesmen give us credit for. Those old tactics are offensive. We look forward to 3 wonderful years of business with Ray Catena Lexus!! More

In needing to trade in 2 cars after my husband passed away, I contacted Freehold Lexus to see if I could trade in both cars, including an 8-year-old Lexus, for a new one. I was transferred to Anthony Br away, I contacted Freehold Lexus to see if I could trade in both cars, including an 8-year-old Lexus, for a new one. I was transferred to Anthony Bruno in sales to speak with, and he assured me I could do the trade in. My transaction had a few unusual circumstances on my part, i.e. the title of one car was in my husband's name, one car wouldn't start on day of trade in, and how was I going to get both cars to the dealership. Anthony came to my rescue on all counts with easy solutions to get everything in order. He was very patient with any questions I had, and is very knowledgeable of the Lexus products. He explained every detail about trade-in values and new car costs, and worked with me to help fit my budget. The mountains of paperwork were handled efficiently and quickly. I wasn't left in the dark with any questions I needed answered. Anthony has made several follow-up calls to me since the transaction to see how things were going with the new car and if I had any questions or problems. Everyone in business should be so conscientious and kind! I am very happy with the Ray Catena experience. I have bought cars in the past after which I felt I had gone through a wringer (that phrase may be showing my age!). And bravo to Anthony...he was great. Many thanks. More

My current Lexus was approaching its term. I met Mr. Burno and his professionalism was immediately apparent and appreciate. I than went to the BMW dealership across the street and the difference in ser Burno and his professionalism was immediately apparent and appreciate. I than went to the BMW dealership across the street and the difference in service and client experience couldn't have been more pronounced. I can honestly say that my initial time with Anthony was instrumental in my purchasing a New Lexus from Ray Catena in Freehold. It was a great buying experience and I would gladly recommend Anthony and Ray Catena of Freehold to close friends.. More