
Randy Marion Chevrolet Buick Cadillac
Mooresville, NC
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809 Reviews of Randy Marion Chevrolet Buick Cadillac
Great job, great people. Service director attentive to other issues, which existed . 27 points inspection and. Annual DMV well don't. Only take sweet pea. To my Randy Mari Service director attentive to other issues, which existed . 27 points inspection and. Annual DMV well don't. Only take sweet pea. To my Randy Marion dealer. More
My appointment was at 1:30, for oil change, tire rotation, and diagnostic for check engine light. The service support person told me that they would perform the diagnostic and after they knew the is rotation, and diagnostic for check engine light. The service support person told me that they would perform the diagnostic and after they knew the issue they would come and I would make the decision to continue with repairs. Shortly after arriving the service support person came as told me that they were running behind in the shop and that it was probably going to be a couple of hours. I said that was fine and that I had work to do. At 4:15 I still hadn’t heard anything so I went out and asked someone about my vehicle. He went and checked and came back and said that it was still waiting for the diagnostic. I asked if they were going to get it done today. He said that they should. I went back to the lounge and right around five the initial guy came and got me. He said that they determined the issue but couldn’t fix it today. The part was on back order due to the strike. It was after 5:00 when I finally left. I was there for almost 4 hours. Diagnostics should have been done when vehicle arrived. I know that other vehicles may have needed this also, but it seems that logical flow, systems process may not be a used creating undue waiting to find out 4 hours later that my vehicle could not be fixed. Not happy with the needless wait. More
My salesman was Shane Carroll, He was AWESOME ! ! And all the guys a talked with were great as well!!! I will definitely buy from Shane again!! Love The Truck and the service!!! Thank you!! ! And all the guys a talked with were great as well!!! I will definitely buy from Shane again!! Love The Truck and the service!!! Thank you!! More
The best car purchase experience of my life! Julian walked the lot with me until I picked a couple vehicles to test drive and was a pleasure to work with. He ensured I received the best customer Julian walked the lot with me until I picked a couple vehicles to test drive and was a pleasure to work with. He ensured I received the best customer care at all times during the process. This dealership works as a team. I will always refer anyone to buy from Randy Marion Mooresville! More
VERY frustrating that what was supposed to be completed in 4 hours too 9 hours. In addition, I asked about road hazard coverage for my new tires, I was informed after it was too late that this isn’t offere in 4 hours too 9 hours. In addition, I asked about road hazard coverage for my new tires, I was informed after it was too late that this isn’t offered at the dealership. That would have been good to know earlier as it would have definitely changed my decision to get tires here! More
Everyone was so awesome. Thank you for helping our dreams become a reality. I am going to refer my friends and family to Randy Marion for their car needs. Thank you for helping our dreams become a reality. I am going to refer my friends and family to Randy Marion for their car needs. More
had a few issues with scheduling and completion of oil change and tire rotation, but employees worked to resolve the issues with a good end result. change and tire rotation, but employees worked to resolve the issues with a good end result. More