13 Buick Dealers near 28117near 28117

Best service ever, brought the car to me at a deal that - Rob

Best service ever, brought the car to me at a deal that was well below blue book.

I had been on the hunt for a vehicle with very specific - The944

I had been on the hunt for a vehicle with very specific specs, and after a lot of searching and waiting, a new vehicle listed as "Coming Soon" at Everett Chevrolet Buick GMC Cadillac caught my attention. It had just been listed that morning, and although there were no pictures or details yet, the VIN decoding looked very promising. So I sent an inquiry. A little while later, I heard back from Neil Parsons, who explained that it was a fresh trade-in and still needed to go through their shop for service and detailing. I explained that I was seriously interested and asked if he could send a few quick pictures or a short walk-around video in the meantime. Within 30 minutes, Neil had sent me a video walk-around showing the vehicle, inside and out, while it was still in their service bay. He answered my questions and offered to hold the vehicle with a refundable deposit, which I was happy to do. So we were off to a great start. We all know how difficult and stressful the car-buying process can be, but Neil made the entire experience remarkably easy. Not only is he a car guy, but he's genuinely very personable. He took the time to answer all my questions promptly and address any concerns. Most importantly, given my challenging schedule, I was able to handle virtually everything via text. Neil also went above and beyond in several ways. The car was missing floor mats, so he ordered a new set without me even asking. The key fob case was cracked, so he arranged a replacement. He also helped coordinate an independent pre-purchase inspection (PPI), which was a non-negotiable for me. And throughout it all, he was incredibly patient, even as we went back and forth on the numbers and worked through a few unexpected hiccups. He remained kind, responsive, and helpful every step of the way. I also had a couple of brief conversations with Derrick Powell, the Sales Manager, and appreciated his patience in sending and revising the purchase agreement through the many iterations we went through. All of this was particularly important because I was purchasing the vehicle sight-unseen. But the entire team at Everett GMC delivered a first-class experience. And the vehicle itself did not disappoint; it arrived exactly as described and photographed. I was genuinely impressed. Even better, Neil's support didn't end when the deal was done. After receiving the vehicle, I had a few follow-up questions, and he was just as responsive and helpful as he had been throughout the purchase. That speaks volumes about his character and commitment to his customers. It's no surprise he's been doing this for 19+ years. If you're in the market for just about any vehicle and Everett has it, give them a call. I'm confident Neil, Derrick, and the entire team will treat you right and take care of you, just as they did me. They prove that car shopping can actually be pleasurable again! :-)

Sales ,Management ,And Service dept customer service is - Anthony La Fragola

Sales ,Management ,And Service dept customer service is 2nd to none i wouldnt go anywhere else love everyone there

I had a wonderful experience! - Bardenmindy

I had a wonderful experience! Super pleased with the service that I received. Could not have asked for a better salesman!

A+. - cdougbradley

A+. Purchased 2027 Chevy Traverse. Everyone at the dealership was professional and easy to work with, thanks

Jonathan Moreno was a great help on our purchase of a - gregb021215

Jonathan Moreno was a great help on our purchase of a 2026 GMC Acadia. He and the Williams Team was very professional. That’s why we have purchased 6 new vehicles in the last 8 years from them. We will be back.

Jarred at Liberty was great to work with. - Jen

Jarred at Liberty was great to work with. I had been researching a Buick Envision and live 3 hrs away. I contacted him to inquire on a Friday and by Monday I was in the car. He made it so easy to do paperwork so I did not have to spend all day at the dealership. When I arrived the car was cleaned and ready to go! Go see Jarred he will make your buying experience a great one!

Seatbelt sensor beeps for no apparent reason. - Elaine5

Seatbelt sensor beeps for no apparent reason. First time we took it to be checked couldn’t replicate sensor reading. We took it 8/12 same thing it just keeps beeping for no apparent reason. The reading on the sensor says check seatbelt which service rep saw and took a picture. The truck was driven only in the parking lot and they couldn’t replicate. One person said we should trade and buy a new truck. The truck is under warranty. We told service if man made it man can fix it. Needless to say nothing has been done , or checked. I felt like we were just an inconvenience for them.

The rear hatch on my SRX wouldn’t open any more. - Michael

The rear hatch on my SRX wouldn’t open any more. I took it to a Cadillac dealership who advised me that the issue was un-fixable as the necessary part was no longer available. In desperation, I called Randy Marion Cadillac for a second opinion. The receptionist connected me with Danny who knew what my problem was even before I had the chance to tell him I already knew. They fixed the problem with a brand new part and cleaned my car so well, my wife yelled at me for buying new rims. Danny was personable, knowledgable and responsive. Since he was able to save me some money from the original quote (one of the parts turned out to be unnecessary), he offered to also repair another issue (strong salesman’s skills). I couldn’t be happier. Kudos to senior management for running a tight ship, Danny my advisor and to the mechanics. Nice job !

Every one was amazing, First time buyer with griffin it - SNEWELL

Every one was amazing, First time buyer with griffin it want be the last from start to finish.

Exceptional buying experience! - nctrader

Great customer service with no hassle or sales pressure. Completely satisfied with overall transaction and detailed customer service received from Scott Watts at Empire. I would recommend Empire for any new car buyer.

Although I am happy with my car, I cannot say I am really... - planetcoffee

Although I am happy with my car, I cannot say I am really satisfied with this Dealer. My salesman was not very knowledgeable. When I was told a Ford Expedition drives at 27 miles to the gallon, I knew right away that he had no idea about the vehicle. I found it very frustrating that I could not get a real Yes or No answer to any of my questions. The vehicle I bought was used and I was only given 1 key and 1 key fob. I was told they would call the original owner to try to get the key. As I figured that was unsuccessful. I was told by my salesman to just go to Homedepot or Lowes and get a key. I did this to find out that it cannot be programmed. I told the salesman this after it was unsuccessful and he basically told me to try again. I decided not to deal with the salesman can call the manager. It took 2 days to get a return call. All I wanted to know is if I could come in and get a working key. Again I could not get a Yes or No answer. I tried calling the manger back and left another voicemail. It is now day 4 and still no return call. On top of all this the key fob they gave me did not work. I replaced the battery and that fixed the problem. My guess is that they knew this before giving it to me. Something as simple as a key has made me decide not to recommend this dealership. I will not recommend this dealer to anyone I know. I will not be coming back to buy another vehicle again. If they would have just said, go buy your own key as we only give what we have, that would have been fine. Instead they gave me the wrong information and I do not believe there is any excuse for someone to not return a call. To me, that is just poor customer service.

I'd called about an hour bfore I went there and Brandon - tomlane222

I'd called about an hour bfore I went there and Brandon had it parked iut in front for me when I arrived. We went for a short test drive and began the "negotiation" process. I think we both knew I wanted it, the price we agreed on was very (all thinghs considered) reassonable and we concluded the deal that day and I drove it home that afternoon. Everyone involved from the dealership was cooperative, knowledgable, courteous and the entoire process was, in a word, great.