Randy Marion Cadillac of Jacksonville

Steve was so accommodating from the start, without being pushy. I had several ups and downs with the decision and funding, and he flowed easily through my roller coaster of events. Once I purchased the ca pushy. I had several ups and downs with the decision and funding, and he flowed easily through my roller coaster of events. Once I purchased the car, he was so helpful in setting up all the intricacies of the car systems, including Onstar. More

This is the second purchase at Claude Nolan for us. All of our experiences with this dealer have been positive. All of the employees at this dealership are polite, respectful and a pleasure to interact wit of our experiences with this dealer have been positive. All of the employees at this dealership are polite, respectful and a pleasure to interact with. We highly recommend Claude Nolan Cadillac and the people that work there. More

CADILLACS ARE SIMPLY TOO EXPENSIVE - THUS THE "GOOD" RATING. IN MY CASE THE RESPONSIVENESS AND OVERALL QUALITY OF THE CLAUDE NOLAN DEALERSHIP EMPLOYEES (FROM SALES TO SERVICE) ARE EXCEPTIONAL "GOOD" RATING. IN MY CASE THE RESPONSIVENESS AND OVERALL QUALITY OF THE CLAUDE NOLAN DEALERSHIP EMPLOYEES (FROM SALES TO SERVICE) ARE EXCEPTIONAL More

I have found dealing with this dealership has been a pleasant experience in both the original purchase of a new CTS more than a year ago as well as a more recent purchase of an SRX. Some shop work for pleasant experience in both the original purchase of a new CTS more than a year ago as well as a more recent purchase of an SRX. Some shop work for maintenance of the CTS has been completed & was performed in a very friendly, professional manner. More

It was such a pleasure doing business with your dealership...from the initial phone call inquiring about a specific car that was advertised in the newspaper to driving off the lot in our "brand new dealership...from the initial phone call inquiring about a specific car that was advertised in the newspaper to driving off the lot in our "brand new" used car! Bob Porter was more than helpful in making sure every detail was taken care of so that our vehicle was in tip top condition and the process to purchase ran smoothly. We feel as though we made a new friend. In fact, every person we dealt with along the way made us feel as though we were a valued customer. We will most definitely be recommending Claude Nolan Cadillac to friends and family searching for a new vehicle. More

No pressure. Sales staff made me feel like they wanted me to get the best possible deal. Once the decision was made the car was prepped and ready when I arrived at the dealership. Paperwork was painless an to get the best possible deal. Once the decision was made the car was prepped and ready when I arrived at the dealership. Paperwork was painless and took less then 30 minutes to complete the process. Bob Porter gave a superb walk through of the vehicle covering all points and demonstrated all the gadgets. Frankly it was a pleasant experience, if I only didn't have to write the check. thanks to all. More

Excellent company to do business with.. Very professional and yet easy and comfortable transaction. Chuck Motes was a valuable part of the transaction being handled very smoothly. and yet easy and comfortable transaction. Chuck Motes was a valuable part of the transaction being handled very smoothly. More

Rod was very friendly. He got me the best possible price and supplied a loaner since my service was over night. The service was completed as stated and when promised. and supplied a loaner since my service was over night. The service was completed as stated and when promised. More

I brought my vehicle in for air pressure in my tires to be corrected. From the time I scheduled the appointment, Rod Rogers has been professional and courteous. He made sure the work required for my car be corrected. From the time I scheduled the appointment, Rod Rogers has been professional and courteous. He made sure the work required for my car was completed efficiently and in a most timely manner. It was actually the first time since my car was in warranty that the service was complimentary, so I was very happily surprised!! Really appreciate Rod Rogers for his attention to detail- thank you Rod. Have been pondering what my next vehicle would be- when folks are treated fairly and kindly, it makes the choice a lot easier. Have been coming to Claude Nolan for almost 8 years. (They can be expensive, esp. when folks are trying to thoughtfully maintain their vehicles. Still, their customer service is exceptional and they do listen.):) Thank you again Rod Rogers, and a safe and prosperous new year ahead. More

I took my vehcile in to have a ignition coil changed, and they gave me the run around from the begining. Rod wouldnt answer my calls, and then John (another service agent) told me that the vehicle was ready. they gave me the run around from the begining. Rod wouldnt answer my calls, and then John (another service agent) told me that the vehicle was ready. When I got to the dealership, they said that I had to sign the final statement then wait hours to get my vehicle, which was already ready to go. I told them I had to be to work in a hour, yet they gave me the worse time ever, causing me to be late to work. When we asked to speak to a manager, we were told that everyone but ROD was at lunch. I am definitely never returning to this dealer. More