Randy Marion Cadillac of Jacksonville

We have dealt with Steve for many years. He has always been of the utmost help and assistance for us. He has gone out of his way, many times, to see that we received what we were looking for in a vehicle. been of the utmost help and assistance for us. He has gone out of his way, many times, to see that we received what we were looking for in a vehicle. He has always strived to keep us up to date over the years on the many changes that taken place in the cars. We hope he never retires! More

We have delt with Steve for approximately 12 years. He is unfailingly ready to help with any problem from car selection to a garage door opener that won't work correctly. His professionalism, courtesy, a is unfailingly ready to help with any problem from car selection to a garage door opener that won't work correctly. His professionalism, courtesy, and incredible good humor always reflect well on him, his family, and the dealership. Top-notch person all around. More

I have dealt with Claude Nolan over many years. I have experienced sales, service, along with Enterprise car rental service, and Limosine shuttle service. It has all been good and very fair. When there experienced sales, service, along with Enterprise car rental service, and Limosine shuttle service. It has all been good and very fair. When there has ever been a problem, it has always been addressed. There is good customer service and follow up in all areas, and I have no complaints!! More

I contacted the internet "specialist" Sterling. He invited me to see a new CTS which was priced at a very attractively. Upon our arrival at the dealership we were sent to a salesman who thereupon to invited me to see a new CTS which was priced at a very attractively. Upon our arrival at the dealership we were sent to a salesman who thereupon took us to a car which was a demo and had 5,000 miles on it. He said, "Didn't Stering tell you it was a demo?" (Sterling's e-mail which I subsequently checked indicated "new") Our experience went "downhill" from there. I would never consider buying a vehicle from a place like that. More

why we bought @ Claide Nolan was because of professional service given to us by William Wetherell(salesman) and the General manager who greatly assisted in meeting our needs including price and explanations service given to us by William Wetherell(salesman) and the General manager who greatly assisted in meeting our needs including price and explanations as to the value we were recieeving with the ESCALADE PLATINUM. Spending that much money we wee made more comfortable with the purchase.Another dealer could NOT find exactly what we wanted and Claude Nolan DID!! Extemely pleasant experience More

I was completely satisfied with the transaction. Steve Terbueggen was as usual, very professional and very heilful. Steve made the purchase a pleasure. This is the third vehicle I have purchased at this Terbueggen was as usual, very professional and very heilful. Steve made the purchase a pleasure. This is the third vehicle I have purchased at this dealership and all have been satisfactory. The service department is also very good. I deal with James and he is always very helpful. I will recommend this dealership to all of my friends. More

This is an excelent dealership and we are very pleased. We have bought 2 cars from Steve and have worked with Nancy every time we had a problem. The problem was corrected fast and correctly. Joe is the sm We have bought 2 cars from Steve and have worked with Nancy every time we had a problem. The problem was corrected fast and correctly. Joe is the smartest Mech. in the shop and that is why he is the shop forman. WE HIGHLY RECOMMEND Claude Nolan Cadillac. More

Buying a car from Steve Terbrueggen at Claude Nolan is truly a wonderful - non stressful experience. He is the best! The experience doesn't stop with the sale because we have Jan R. in service to take car truly a wonderful - non stressful experience. He is the best! The experience doesn't stop with the sale because we have Jan R. in service to take care of us - He is very customer focused after the sale. My daughter & son in law have been buying cars from Claude Nolan for 21 years. I moved to fl. 5 years ago & this is my second new Cadillac. My Grandson & his wife bought a car from Claude Nolan when they returned from active duty in Japan. We are a satisfied Claude Nolan family thanks to your employees we deal with and the best practices you have in place to make your customers feel appreciated. More

I saw a couple adds on craigs list and called a guy named discount dave. He answered my call and gave me the information I was looking for. At that point I went to the dealership and meet David Rome and saw discount dave. He answered my call and gave me the information I was looking for. At that point I went to the dealership and meet David Rome and saw the cars he had on the lott. Even thou we did not make a deal David was helpful and answered my questions. I will buy form Claude Nolans when I am ready to purchase a used car. Thanks Discount Dave, Scott Johnson More

Sucks at customer service, Dennis the sales manager needs to be fired..your killing your Cadillac business Dennis. Refused to sell me or tranfer the sale to another dealership twice or provide service cause to be fired..your killing your Cadillac business Dennis. Refused to sell me or tranfer the sale to another dealership twice or provide service cause I was unhappy for paying three times for same part which turned out to be something else,,,duh car broke down 10 mins after leaving service dept. Was told to bring back but had to pay for tow service. Dash panel also broke parts in pass floorboard was told it was already like that. The service tech told me they brake all the time but service manager did not want to pay to fix. Service Manger offered to get me a used part for 100.00...sucks sucks..Claude Nolan Had Car 3 days. Broke a week later Goodyear found problem. Thank God...Time for a New Deville Oh It must be me the customer that's wrong..ever heard of doing the right thing Claude Nolan...advertises customer satisfaction (joke) you would still be making $$$ from me as I spent 1500=2000 a yaer in your shop and 6 months ago bought a new Deville ragtop at Massey and now want to replace my truck with a escalade ext....See Massey Cadillac in Orlando Better prices, happy to sell you a car NO BS,Lies, They have 5 dealerships hope one day They replace Claude Nolan More