Randy Marion Cadillac of Jacksonville

When other dealers tried to play dirty with me with my warranty service, Nancy Germano stepped up to the plate and hit it out of the park. She went above and beyond what she had to do to make sure I was warranty service, Nancy Germano stepped up to the plate and hit it out of the park. She went above and beyond what she had to do to make sure I was completely satisfied with my Cadillac warranty service. After a completely relaxed buying experience last year for an Escalade and now Stellar customer service for my STS warranty there is no doubt I am and will be a long time customer of Claude Nolan Cadillac. More

My family have purchased Porsches, Mercedes, Jaguar, Corvettes, Infiniti and many other brands. This dealership is as good or better than any of the other dealership purchases made. They are soooo frien Corvettes, Infiniti and many other brands. This dealership is as good or better than any of the other dealership purchases made. They are soooo friendly, have a beautiful dealership and concerned that you make the best purchase to meet your needs in a non-pressuring fashion. HIGHLY RECOMMENDED! More

The whole experience was exceptional, from the minute I walked in the front door, until I picked up my new car. I will definately become a repeat customer, and recommend the dealership to my friends. walked in the front door, until I picked up my new car. I will definately become a repeat customer, and recommend the dealership to my friends. More

I have never owned a Cadillac. The deal presented to me I have never owned a Cadillac. The deal presented to me by Mr.Groner, was very fair none of this high pressure bull. Because it is a "Cadillac" Tha I have never owned a Cadillac. The deal presented to me by Mr.Groner, was very fair none of this high pressure bull. Because it is a "Cadillac" That answer it all. More

I was very pleased with all employees I had contact with. Mr. Porter was very professional and never made me feel as if I was asking too many questions. He spent plenty of time with me setting up the vehicle Mr. Porter was very professional and never made me feel as if I was asking too many questions. He spent plenty of time with me setting up the vehicle and explaining all the buttons and controls. He was very attentive and made the experience painless. I hate shopping for cars and frequently have left a dealership if I felt pressured or belittled. It was quite a pleasure when my husband and I pulled up to the dealership and Mr. Porter was waiting for us outside!!! More

Steve was so accommodating from the start, without being pushy. I had several ups and downs with the decision and funding, and he flowed easily through my roller coaster of events. Once I purchased the ca pushy. I had several ups and downs with the decision and funding, and he flowed easily through my roller coaster of events. Once I purchased the car, he was so helpful in setting up all the intricacies of the car systems, including Onstar. More

This is the second purchase at Claude Nolan for us. All of our experiences with this dealer have been positive. All of the employees at this dealership are polite, respectful and a pleasure to interact wit of our experiences with this dealer have been positive. All of the employees at this dealership are polite, respectful and a pleasure to interact with. We highly recommend Claude Nolan Cadillac and the people that work there. More

CADILLACS ARE SIMPLY TOO EXPENSIVE - THUS THE "GOOD" RATING. IN MY CASE THE RESPONSIVENESS AND OVERALL QUALITY OF THE CLAUDE NOLAN DEALERSHIP EMPLOYEES (FROM SALES TO SERVICE) ARE EXCEPTIONAL "GOOD" RATING. IN MY CASE THE RESPONSIVENESS AND OVERALL QUALITY OF THE CLAUDE NOLAN DEALERSHIP EMPLOYEES (FROM SALES TO SERVICE) ARE EXCEPTIONAL More

I have found dealing with this dealership has been a pleasant experience in both the original purchase of a new CTS more than a year ago as well as a more recent purchase of an SRX. Some shop work for pleasant experience in both the original purchase of a new CTS more than a year ago as well as a more recent purchase of an SRX. Some shop work for maintenance of the CTS has been completed & was performed in a very friendly, professional manner. More

It was such a pleasure doing business with your dealership...from the initial phone call inquiring about a specific car that was advertised in the newspaper to driving off the lot in our "brand new dealership...from the initial phone call inquiring about a specific car that was advertised in the newspaper to driving off the lot in our "brand new" used car! Bob Porter was more than helpful in making sure every detail was taken care of so that our vehicle was in tip top condition and the process to purchase ran smoothly. We feel as though we made a new friend. In fact, every person we dealt with along the way made us feel as though we were a valued customer. We will most definitely be recommending Claude Nolan Cadillac to friends and family searching for a new vehicle. More