Randy Marion Cadillac of Jacksonville

They were very friendly, willing to show off their cars, ready to go the extra mile to get our business, took the time to follow up with a call after our visit, were not pushy,and let you know that our vis ready to go the extra mile to get our business, took the time to follow up with a call after our visit, were not pushy,and let you know that our visit was important to them. They had a good mix of the car we were looking for and were willing to give us the best deal possible. More

Always a pleasure to taking my CTS-4 in for service. I am treated like family and everyone is extremely friendly and helpful. I will continue to be a loyal customer for years to come and will purchase my am treated like family and everyone is extremely friendly and helpful. I will continue to be a loyal customer for years to come and will purchase my next CTS from them as well. My service adviser, Nancy Germano is very knowledgeable, helpful and goes above and beyond when it comes to customer service. Thank You! More

I went in for a recall on my 2009 CTS and had my 15,000 mile check-up. Nancy is friendly, helpful, & charming. I was offered rides but did not need them. She was also concerned about my driving in some bad mile check-up. Nancy is friendly, helpful, & charming. I was offered rides but did not need them. She was also concerned about my driving in some bad weather coming in that afternoon, but the car was ready early, so I missed the storm. I wish the check-up had been cheaper, but don't we all! More

It was a pleasure working with Steve Terbrueggen at Claude Nolan Cadillac in Jacksonville Florida! Steve was very professional - He's the best Salesman I have ever had at this dealership! Clau Claude Nolan Cadillac in Jacksonville Florida! Steve was very professional - He's the best Salesman I have ever had at this dealership! Claude Nolan Cadillac is the only dealership I trust for Sales and Service! More

James has worked with me since I bought my Cadillac, 3-1/2 years ago. He is very easy to talk to and listens and actually "hears" what I am saying about any given concern. Lots of people listen, but 3-1/2 years ago. He is very easy to talk to and listens and actually "hears" what I am saying about any given concern. Lots of people listen, but very few actually HEAR! The service at Claude Nolan is terrific - your car is ready at the promised time. When I wait for service, I enjoy the comfortable waiting area. At one point about 3 years ago, I had the need to use the body shop and I must say that Lorrie McDermott was very helpful and when I got my car back, I could not tell that work had been done. This is a great dealership, from the salesman from whom I purchased the car (Steve Terbrueggen) all the way through James, whom I see most frequently. For me, James is the "FACE OF CLAUDE NOLAN CADILLAC"! More

John Smith, of Claude Nolan Cadillac, was very friendly and professional. Claude Nolan sets the standard for how Cadillac owners should be treated. The name Cadillac conjures up images of luxury and presti and professional. Claude Nolan sets the standard for how Cadillac owners should be treated. The name Cadillac conjures up images of luxury and prestige--well represented by Claude Nolan Cadillac. More

The are so nice and excellent customer service every time I visit this dealership. I have had service done at their service department, Charles and Bill have taken very good care of me. Marc and Bruce are to I visit this dealership. I have had service done at their service department, Charles and Bill have taken very good care of me. Marc and Bruce are top notch to work with, it is a pleasure doing business wiht them. Not many people like them are out there any more it seems. More

John was very informative and helpful. He was very descriptive of the damage and what the repair would entail. He spoke w/ the insurance adjuster on my behalf. He arranged the rental car. I walked in, descriptive of the damage and what the repair would entail. He spoke w/ the insurance adjuster on my behalf. He arranged the rental car. I walked in, gv him my keys, sat down. He came back w/ my rental car keys. He always gv me updates on the status of my Escalade. I wouldnt take my vehicle or vehicles anywhere else for body work as they can repair my non cadillacs as well. I will recommend them to all my associates, employees, family and friends. More

I love the car, it drives well. The saleman was great, I paid fro the car cash. I went ton have tints and new rims put on the car at the same dealership. I love my car, I love my CTS, IT DRIVES WELL ON THE paid fro the car cash. I went ton have tints and new rims put on the car at the same dealership. I love my car, I love my CTS, IT DRIVES WELL ON THE HIGHWAY.If i had to do it again, it will be there. More

I had my 2006 Cadillac DTS repaired at Claude Nolan after I was rear-ended by another vehicle, and my overall experience was very pleasant. It was a very difficult and confusing time for me becuase it was th I was rear-ended by another vehicle, and my overall experience was very pleasant. It was a very difficult and confusing time for me becuase it was the first time I'd ever been in a major traffic accident that resulted in my car having to be in repair for an extended period of time, but the staff at the Claude Nolan was very helpful throughout the process. I would love to only get my vehicle serviced at authorized Cadillac dealerships because I feel that they are specially trained to care for Cadillacs, but the prices are often rediculously expensive compared to other service centers. The only reason that I chose Claude Nolan for the repairs after my accident was because I knew that the at fault driver's insurance would pay for it. More