Randy Marion Cadillac of Jacksonville

My overall experience with Claude Nolan has been exceptional. David has really gone above and beyond, even after I purchased my car. I had several discrepancies that I found a week or so after I too exceptional. David has really gone above and beyond, even after I purchased my car. I had several discrepancies that I found a week or so after I took it off the lot; however, the staff really took care of me fixing every little gripe I had for free with no hassle. I even called back while I was deployed overseas for some paperwork, and they had it in my inbox in a matter of minutes. Initially, I was disappointed that they would't come off of the price a bit more, but after 9 months...the level of service has been worth every penny. More

I have always received courtious service from Steve. I moved to Jacksonville in 1989 and bought my first car from Steve in Dec 1989. I moved to Daytona Beach in April 2010 and just bought my 5th car from moved to Jacksonville in 1989 and bought my first car from Steve in Dec 1989. I moved to Daytona Beach in April 2010 and just bought my 5th car from Steve in Jan 2011. Service has always been good and I have always been treated with respect. More

I did not receive this survey back in July 2010 when I purchased my new Cadillac. Thank you for sending me this one. I was very happy w/the service we received then & will recommend your dealership to oth purchased my new Cadillac. Thank you for sending me this one. I was very happy w/the service we received then & will recommend your dealership to others. Also, the service department has been really helpful whenever I've had to see them. More

March 24, 2011 will be my 2nd time at this dealership. The first was to have Auto Body work done due to an auto accident and the second time was to replace the drivers side rearview mirror. Though I resid The first was to have Auto Body work done due to an auto accident and the second time was to replace the drivers side rearview mirror. Though I reside in the Oakleaf area and there is a Cadillac Dealer on Blanding, I would rather travel the extra 15 miles to the Cadillac Dealer on the Southside. The reason for that is the Honesty of this dealership. In both cases, Mr Griggs took his time to look and varify the problem that needed to be addressed. Never once promoting additional items that were unnecessary. Honesty plays a big role in customer service and Mr. Griggs and Claude Nolan Cadillac PASSED with Flying Colors. I will continue to drive those extra 15 Miles... More

Robert Porter is one of the main reasons we purchased our vehicle from this dealership in May of 2010. Bob's customer first attitude and no pressure sales tactics was very refreshing and he certainly sh our vehicle from this dealership in May of 2010. Bob's customer first attitude and no pressure sales tactics was very refreshing and he certainly should be considered an asset to your organization. More

We have used Claude Nolan over the years because of people like Steve. He is the most professional salesman you could ever hope for. He does not leave one step out of his presentation of a new car. people like Steve. He is the most professional salesman you could ever hope for. He does not leave one step out of his presentation of a new car. We have been treated as brand new customers each and every time we have bought new cars from Steve and Claude Nolan. We also appreciate his polite, courteous and thoughtful ways. He is our salesman. The service department is the BEST. Over the years we have dealt exclusively with Jan Reichert. Jan is the nicest person you could ever hope to meet. He knew how to handle customers on the service line. We miss him. Mr.& Mrs. Joseph C. Bolton More

Steve is very professional and is a great resource for a dealership that has had many geat employees over the many decades it has served Jacksonville. We always call Steve when we have an automotive need a dealership that has had many geat employees over the many decades it has served Jacksonville. We always call Steve when we have an automotive need and look forward to working with him for many years to come. More

Steve was referred by relatives and renewed my faith in the sales dept after 2 bad experiences at C.Nolan buying cars. I stayed w/you because of C.J. when he was in the service dept. All are good in you the sales dept after 2 bad experiences at C.Nolan buying cars. I stayed w/you because of C.J. when he was in the service dept. All are good in your service dept., but Nancy has filled C.J,'s shoes for me! You are the best! I am in my 4th white diamond Deville---with a Catera in between. More

When it came time to shop for a new car, we followed our salesperson, Robert L. Porter, to Claude Nolan Cadillac. Bob had told us about this excellent dealership, so we were happy to give it a try. Everyone salesperson, Robert L. Porter, to Claude Nolan Cadillac. Bob had told us about this excellent dealership, so we were happy to give it a try. Everyone was very professional, treated us as if we were a very valued customer, and made us feel very special. We had confidence in our salesman and in the dealership. We felt comfortable going ahead and making a commitment for a 2011 CTS, our second CTS and our third Cadillac. Kudos to Bob Porter and everyone at the Claude Nolan Cadillac dealership. More

Best cars. Great saleman (Steve Terbueggen). Good prices. Service department is best I have ever dealt with. I have purchased 42 automobiles in the past 55 years and Claude Nolan is by far the best I have ev Service department is best I have ever dealt with. I have purchased 42 automobiles in the past 55 years and Claude Nolan is by far the best I have ever dealt with. I would recommend this dealer to anybody and feel comfortable that person would be happy with the choice of Claude Nolan Cadillac. More